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Quality Management Practices and Organizational Performance: Impact of Sustainable Product Development Mohd Akhir Ahmad; Mohd Norhasni Asaad; Rohaizah Saad; Rosman Iteng; Mohd Kamarul Irwan Abdul Rahim
International Journal of Supply Chain Management Vol 5, No 4 (2016): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Competition among the automotive industry has encouraged companies to implement quality management practices in all managerial aspects to ensure customer and stakeholder satisfactions. Fore, guaranteeing only product quality is insufficient without considering sustainable product development, which involves economic, environment, and social elements. Companies that meet both objectives gain advantages in the challenges business sustainability. This study addresses the issues regarding quality management practices, sustainable product development on organizational performance in small and medium-sized enterprises in the Malaysian automotive industry. A research was carried out in 91 SMEs automotive suppliers in throughout Malaysia. The analyzed using SPSS ver.23 has been proposed on correlation study. Specifically, this study investigates the relationship between quality management practices and organizational performance as well as the impact of sustainable product development on this relationship.
A Framework for Implementing ISO 9000 and Total Quality Culture in Higher Education Che Azlan bin Taib; Ahmed Hani Mohammed; Rosman Iteng; Halim Mad Lazim
International Journal of Supply Chain Management Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract This paper presents a framework for implementing ISO 9000 total quality culture for Higher Education Institutions (HEIs). The understanding and practices level, as well as the relationship with organizational performance also presented. The preliminary data were collected through questionnaire approach, and respondent selection is based on simple random sampling methodology. A total of 73 (87.6%) valid data were analyzed. The result indicate 20% of the respondents do not understand or unsure about ISO 9000. From descriptive analysis and correlation coefficient testing, the study found the average level of understanding and practice levels is moderate. The coefficient correlation (r) indicates a strong relationship between the level of understanding and the level of practice for ISO 9000with r = .804, n = 73 (p.001). The study also disclosed that it is a significant correlation exists between the level of understanding QMS ISO 9000 and the level of practice, the value of r = 0.789 (p0.001). Finally, the study shows strong significant relationships between the level of understanding and practice of the achievement performance of UUM on the value of r =.796, (p .001). As a conclusion the awareness training is an essential to ensure the effectiveness of ISO 9000 Quality Management System(QMS) and total quality culture implementation.
Synergizing Lean and Green Management for Sustainable Performance of Higher Education Institutions in Malaysia Mohd Rizal Razalli; Rosman Iteng; Mohd Akhir Ahmad; Che Azlan Taib; Francis Chuah
International Journal of Supply Chain Management Vol 9, No 4 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Despite the undeniable importance role of public universities in educating the Malaysian citizens, the universities these days are struggling to generate wealth for their own development. Generating wealth is becoming one of the important strategy for public universities as the allocation from the federal government for their operating expenditures has been drastically reduced. In fact, this strategy has been clearly outlined in the Malaysia Education Blueprint 2015-2025. Despite this significant reduction of source of income, the universities have to find a way to overcome this challenge by becoming more efficient and effective in their services to the stakeholders by becoming leaner. Lean universities will remove the existing waste or non-value added activities in many aspects in the universities' operations, which would yield higher returns and savings. In addition to lean, universities have also the responsibility to protect the environment. As a matter of fact, lean and green practices, share the same objective - that is to reduce waste. However, studies on lean and green universities is rather scarce. Even though there are evidences that these two concepts can be integrated, the synergy between the two concepts has yet to be discovered. This paper will elaborate on how lean and green can be integrated and the potential benefits towards sustainable higher education institutions performances.
Impact of Quality Management Practices on Manufacturing Performance Mohd Akhir; Rosman Iteng; Mohd Kamarul Irwan Abdul Rahim
International Journal of Supply Chain Management Vol 6, No 3 (2017): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract Quality management practices are important agenda to be implemented by the manufacturing for their survival. Different sector of industries has different element of quality management practices, this study it concern varying constructs of quality practices are required to be implemented according to their field. This study also is to examine the relationship of quality management practices and manufacturing performance in the Malaysian automotive industry. For the purpose of study, a questionnaire was developed and distributed among the automotive vendors based on sample random sampling. Framework of conceptual model using PLS-SEM analysis. This proposal framework model in this study is to investigate the causal relationship between the variables of quality management practices on manufacturing performance.