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An approach for Supply Chain managing of small and big size business Kundharu Saddhono; Joko Suyono; Susanti Susanti; Hartono Hartono; Anik Irawati; Mary Ismowati; Edi Pranyoto; Rianti Setyawasih
International Journal of Supply Chain Management Vol 9, No 2 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (518.747 KB)

Abstract

Abstract— In every business there are requirements of the assets and resources. So, the supply chain managing links properly these areas to each other to make the efficiency. These resources can be financial, intangible and physical resources. If the resources are not available for the organization at the time when it require then it might be the reason for degrade of that business. The study of the relevant resources is very necessary, that take a role in the literature of business management. The intellectual capital is the aspect of impalpable assets, and its relational capacity promote the efficiency and profitability of the business. The intellectual capital known as the effort or work that a member put into the organization as intangible resources.  These resources include knowledge resources like copyright, patents, trademarks and other human’s ideas and experiments. So we can say that intellectual capital is the collection of all resources like relational capital, supply chain managing, structural and human, these are the resources that set the organizational competitive value. 
Analysis of Citizen Relationship Management (CRM) in the effort of Handling Public Facilities Infrastructure (PPSU) in the Kartini’ Sub District , Central Jakarta Mary Ismowati; Ati Mediana; Hashim A. Abdullah; Yuyun Mulyati
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (223.536 KB) | DOI: 10.52728/ijss.v2i3.288

Abstract

Citizen Relationship Management Mobile is an application that is created to be able to follow up on all complaints that have been reported by Jakarta's residents so that local governments of DKI can coordinate faster in resolving complaints of Jakarta’s society. Kartini sub-district applies a CRM application in handling public complaints regarding the handling of public facilities infrastructure (PPSU). Through the CRM application, PPSU of Kartini sub-district workers can find community reports, not only locations or pictures of the actual condition of reported public facilities but also their identities so that public's complaints can be resolved quickly. However, what often happens is that reports submitted by the society through pictures (photos) are not suitable with the actual situation, the address is not clear as well and also it does not include the identity of the reporter. This makes it difficult for PPSU of Kartini sub-district workers to follow up. Another problem faced is that several complaints reports do not include the main duties and functions of PPSU workers. The method used in this research is a descriptive qualitative approach to collect information about real current conditions. Interviews were conducted with 8 informants. The results showed that the application of CRM in the Kartini’s sub-district was quite effective, as indicated by the level of reports/complaints related to the handling of public facilities submitted by the residents, which decreased significantly, although there were still obstacles faced so that the implementation of CRM ran optimally. Various efforts have been made by the Kartini sub-district to overcome these obstacles so that the follow-up of reports/complaints from the public regarding public facilities infrastructure has higher quality, faster, more precise, and accurate.
Partisipasi Masyarakat dalam Mewujudkan Desa Tangguh Bencana di Desa Banyukuning Kecamatan Bandungan Kabupaten Semarang Jawa Tengah Mary Ismowati; Miratus Sadiyah; Aberar Guridno; Putri Niar; Muhammad Farhan Kaluku; Auliya Dwi Yuliani; Intan Atmanegara
ABDI: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 6 No 1 (2024): Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : Labor Jurusan Sosiologi, Fakultas Ilmu Sosial, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/abdi.v6i1.741

Abstract

Indonesia sebagai negara yang dilintasi oleh Ring of Fire seringkali terjadi bencana salah satunya di Desa Banyukuning. Dilakukan kegiatan Pengabdian Kepada Masyarakat (PKM) “Sosialisasi dan Pelatihan Mitigasi Bencana Dalam Upaya Mewujudkan Desa Tangguh Bencana di Desa Banyukuning, Kecamatan Bandungan, Kabupaten Semarang, Jawa Tengah” Permasalahan yang ada di desa adalah kurangnya pengetahuan warga Desa Banyukuning tentang desa tangguh bencana, kurangnya pengetahuan masyarakat Desa Banyukuning tentang mitigasi bencana, kurangnya partisipasi aktif masyarakat Desa Banyukuning dalam mendukung Desa tangguh. Tujuan kegiatan ini adalah meningkatkan peningkatan partisipasi aktif pegembangan desa tangguh bencana di Desa Banyukuning dengan melakukan edukasi dalam peningkatan mitigasi dan simulasi. Metode pelatihan mitigasi bencana melibatkan BPBD Semarang dan Lembaga Pengkajian dan Pengembangan Sumberdaya Pembangunan (LPPSP) Semarang. Hasil yang didapatkan masyarakat Desa Banyukuning berpartisipasi aktif dalam kegiatan pelatihan mitigasi bencana dan paham akan bencana-bencana yang terjadi, sehingga dapat meminimalisir kerugian serta korban jiwa. Dilakukan juga pemancangan tanda-tanda peringatan bencana dan penanaman bibit pohon alpukat di tanah rawan longsor. Rencana tindak lanjut partisipasi masyarakat di Desa Banyukuning, Semarang : secara berkala mengadakan pelatihan kepada masyarakat mengenai identifikasi risiko bencana, prosedur evakuasi, pertolongan pertama dan keterampilan terkait lainnya. Diharapkan Desa Banyukuning akan tumbuh menjadi sebuah komunitas yang bukan hanya siap dalam menghadapi bencana mewujudkan desa tangguh bencana.