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Ahmad Nur Aizat Ahmad
Universiti Tun Hussein Onn Malaysia
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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Comparative Study of Business Excellence Enablers between Small and Medium Enterprises and Multinational companies: A TQM Survey Result Md Fauzi Ahmad; Shafeeka Fadlikh Zamri; Norhadilah Abdul Hamid; Ahmad Nur Aizat Ahmad; Nor Aida Abdul Rahman; Mohd Nasrun Mohd Nawi
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Business excellence (BE) model is a very crucial tool for organisations to improve their business performance. However, SMEs seems to face issues in implementing business excellence compared to MNCs due to less resources and exposure on BE. Thus, understanding the appropriate business excellence enablers to be implemented in order to achieve an outstanding performance is crucial for SMEs and MNCs. This study aimed to determine the level of business excellence enablers amongst SMEs and MNCs. There were six enablers utilized in this study which were; (1) Leadership, (2) Strategic Planning, (3) Customer Focus, (4) People, (5) Process, and also (6) Information. A total population of 100 respondents have been selected. Finally, 60 respondents have replied for further analysis. Random sampling technique was used during the distribution of questionnaires and SPSS was also applied in this study to analyse data and generate outcomes. Based on research outcomes, customer focus practices had the highest mean (Mean=6.29) which classified as high level. Furthermore, comparison analysis of BE enablers between SMEs and MNCs has been conducted. The result showed that there was no significant difference between SMEs and MNCs except information but MNCs mean ranks were higher compared to SMEs. This research study is also conducted as a guidance for both SMEs and MNCs to improve their business performances in the future.
The Influences of Workplace Environment, Job Satisfaction and Organization Commitment on Job Performance in Manufacturing Industry Ahmad Nur Aizat Ahmad; Md Fauzi Ahmad; Norhadilah Abdul Hamid; Nor Aziati Abdul Hamid; Norziah Ismail; Guzman Nawanir; Adnan Bakri; Mustaqqim Abdul Rahim
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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 This study was conducted to examine the influence of worker environment, organizational commitment and job satisfaction on work performance among the workers in manufacturing industry in Batu Pahat, Johor. The objective of this study is to identify the dominant influence of workplace environment, organizational commitment, and job satisfaction that effects the job performance in manufacturing industry and to determine the relationship of workplace environment, organizational commitment, and job satisfaction towards job performance. To achieve the objectives, the data were collected through a questionnaire that investigated various performance aspects. Quantitative methods used to achieve the objectives of the study. The Statistical Package for Social Science (SPSS) will be used to calculate the data obtain from the soiled questions that were presented to the respondents. The aim of this study is to train researching developers from universities in view of the transfer, interpretation and scientific knowledge. This study contributes to educate and raise awareness of management, employers, and employees. The result of this study shows there are relationship of workplace environment, organizational commitment, and job satisfaction towards job performance.
Co-Authors Adnan Bakri Gusman Nawanir Md fauzi Ahmad Mohd Nasrun Mohd Nawi Mustaqqim Abdul Rahim Nor Aida Abdul Rahman Nor Aziati Abdul Hamid Norhadilah Abdul Hamid Norziah Ismail Shafeeka Fadlikh Zamri