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KETERKAITAN SELF EFFICACY DAN LOCUS OF CONTROL DENGAN PENINGKATAN KINERJA KARYAWAN PADA PT. MANDALA MULTI FINANCE, TBK. SUMBAWA BESAR Rachman, Rosyidah; Sutama, I Nyoman; Halima, H
Samalewa: Jurnal Riset & Kajian Manajemen Vol. 5 No. 1 (2025): Samalewa: Jurnal Riset & Kajian Manajemen
Publisher : Fakultas Ekonomi dan Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58406/samalewa.v5i1.2045

Abstract

This study aims to know the relationship between self-efficacy and locus of control with employee performance improvement at PT. Mandala Multi Finance, Tbk. Sumbawa Besar. The type of this study was associative that aims to examine the effect of self-efficacy (X1) and locus of control (X2) on employee performance at PT. Mandala Multi Finance, Tbk. Sumbawa Besar (Y). The type of data used was quantitative data obtained directly from primary sources using a research instrument in the form of a questionnaire. The respondents in this study were 53 employees of PT. Mandala Multi Finance, Tbk. Sumbawa Besar. The data analysis tool used was multiple linear regression, partial hypothesis test (t test), simultaneous hypothesis test (F test), and coefficient of determination test (R2). The results of the study showed that self-efficacy (X1) and locus of control (X2) had a positive and significant effect on employee performance at PT. Mandala Multi Finance, Tbk. Sumbawa Besar (Y), either partially or simultaneously. The percentage contribution of self-efficacy (X1) and locus of control (X2) in effecting employee performance at PT. Mandala Multi Finance, Tbk. Sumbawa Besar (Y) was 94.7%, while the remaining of 5.3% was effected by other variables not examined in this study, such as leadership style, work motivation and compensation.
PENGETAHUAN NASABAH DALAM MEMPENGARUHI KEPUTUSAN MENGGUNAKAN PRODUK KREDIT CEPAT AMAN DI PT. PEGADAIAN (PERSERO) SUMBAWA BESAR Jauhari, Muhammad Irzan; Sutama, I Nyoman
Jurnal Ekonomi & Bisnis Vol. 12 No. 1 (2024): Jurnal Ekonomi & Bisnis
Publisher : Pusat Riset dan Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58406/jeb.v12i1.1534

Abstract

This study aims to determine the effect of customer knowledge on customer decisions in using Fast Secured Credit (KCA) products at PT. Pegadaian (Persero) Sumbawa Besar Branch. The type of this study was associative. The type of data used was quantitative obtained directly from primary sources, namely respondents totaling 57 customers. Data collection uses research instruments in the form of questionnaires. The data collection technique used a research instrument in the form of a questionnaire. Data analysis was carried out using simple linear regression analysis techniques, partial hypothesis testing (t test), and determinant coefficient testing (R2). The results of this study showed that the customer knowledge had a positive and significant effect on customer decisions in using Fast Secured Credit (KCA) products at PT. Pegadaian (Persero) Sumbawa Besar Branch. The ability of customer knowledge variables on customer decision variables in using KCA products at PT. Pegadaian (Persero) Sumbawa Besar Branch was 7.6%, while the remaining of 92.4% was affected by other variables outside this research model, such as marketing mix factors and socio-cultural environmental factors.