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All Journal Jurnal Administrasi Publik dan Pembangunan (JPP) ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar
Putri Nadira
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Religion Education Social Sciences

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EFEKTIVITAS PENGGUNAAN DANA DESA DALAM PEMBANGUNAN DESA DI KECAMATAN KARAU KUALA KABUPATEN BARITO SELATAN Putri Nadira; Rahma Yuliani; Avela Dewi
Jurnal Administrasi Publik dan Pembanguan Vol 1, No 2 (2019): JULI - DESEMBER 2019
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jpp.v1i2.2446

Abstract

This study aims to describe theEffectiveness of Using Village Funds on Village Development in Salat BaruVillage and Babai Village in Karau Kuala District from 2017 budget year. This research method uses a qualitative research approach with a qualitative descriptive research type. Data collection techniques used were observation, interviews, and documentation studies. Data analysis techniques are through the stages of data reduction, data presentation, and drawing conclusions/verification. The results founded that using of the Village Fund by the Salat  Baru village governments or Babai village governments was still quite effective for village society when viewed from the implementation and needs of the village society because all the development programs implemented are opinions or idea from the village society. But , its can said still less effective when viewed from the implementation of the Village Minister's Regulation on the priority of using the Village Fund because in determining the goals and objectives of the use of the Village Fund only focused on physical development or village infrastructure development
Analisis Pengaruh Kepuasan terhadap Loyalitas Tamu pada Departemen Food and Beverage Service Fahira Hotel Bukittinggi Putri Nadira; Jon Kenedi
ARZUSIN Vol 5 No 4 (2025): AGUSTUS
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v5i4.6870

Abstract

This study aims to identify the effect of satisfaction levels on guest loyalty toward the services provided by the Food and Beverage Department at Hotel Fahira Bukittinggi. The research is grounded in the importance of understanding customer satisfaction and loyalty dynamics as key indicators of service success in the hospitality industry. A quantitative approach with a correlational design was employed. Data were collected through a survey using questionnaires distributed to 32 hotel guests and analyzed through several stages, including instrument testing, classical assumption testing, simple linear regression analysis, t-test, and determination coefficient (R²) calculation. The analysis revealed that satisfaction significantly affects guest loyalty; however, the relationship is negative, with a regression coefficient of -2.731. This indicates that higher satisfaction is paradoxically associated with lower guest loyalty. The R² value of 0.451 shows that satisfaction accounts for 45.1% of the variation in loyalty, while the remaining 54.9% is influenced by other external factors beyond the scope of this study. These findings suggest the need for further investigation into other dimensions that may mediate or moderate the relationship between satisfaction and loyalty in the context of hotel food and beverage services.
Co-Authors Dewi, Avela Jon Kenedi Rahma Yuliani