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All Journal The Indonesian Journal of Public Administration (IJPA) JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Ilomata International Journal of Tax and Accounting Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Kebijakan: Jurnal Ilmu Administrasi Ilomata International Journal of Social Science Jurnal Magister Administrasi Publik Saraq Opat : Jurnal Administrasi Publik Jurnal Pajak Vokasi (JUPASI) Majalah Ilmiah Dinamika Administrasi (MIDA) Sanskara Akuntansi dan Keuangan ELIGIBLE : Journal of Social Sciences Jurnal Ilmu Administrasi Publik
Islah, Khikmatul
Fakultas Ilmu Administrasi, Institut Ilmu Sosial Dan Manajemen STIAMI
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Jurnal Ilmu Administrasi Publik

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PENGARUH KUALITAS PELAYANAN DAN FAKTOR KEAMANAN DATA PRIBADI TERHADAP TINGKAT KEPERCAYAAN MASYARAKAT PENGGUNA APLIKASI JAKEVO DI KELURAHAN ROROTAN Afrina, Faradila Rima; Islah, Khikmatul
Jurnal Ilmu Administrasi Publik Vol. 5 No. 3: Mei 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v5i3.4806

Abstract

There are still limitations in studying simultaneously or significantly on the influence of service quality, security factors on trust public. So this research aims to analyze the influence significant or simultaneous between service quality and safety factors public trust. The object of this research is the Jakevo application as novelty in research. Research approach used in research this is a quantitative approach. Data obtained from this approach collected through structured instruments, such as questionnaires or surveys. T test results shows that service quality has a significant effect on trust society (sig. 0.000 < 0.05) with a coefficient of 1.984. F test confirms that both together have a significant effect on trust society (sig. 0.000 < 0.05) F count 99.926 F table 3.09. dertamination coefficient (R Square) of 0.598 shows that 59.8% of public trust is influenced by these two variables, while 40.2% is influenced by other factors.
Co-Authors Afrina, Faradila Rima Agus Subagiyo Ahmad Junaidi anin, anin Arrafi Al Hakam Aryo Santiko Cundo Harimurti Dwikora Harjo Evirinindya, Dina Febri Setiadi haryani, tri Ivan Budi Susetyo Juardi Juardi Kumala, Ratih Miroslaw Matyja Nasim, Eman Sulaeman Panjaitan, Kardo Ruchmadiansyah, M.E. Rudianto Hermawan Siti Nurbaity Surahman Tri Haryani Zakia Zakia