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All Journal Jurnal Manajemen Pendidikan Jurnal Ilmu Manajemen dan Pendidikan ELIGIBLE : Journal of Social Sciences
haryani, tri
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Humanities Education Social Sciences Other

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Pengaruh Fasilitas Dan Kualitas Pelayanan Terhadap Kepuasan Pengunjung Pada Unit Pengelola Taman Margasatwa Ragunan Tahun 2022 Islah, Khikmatul; Haryani, Tri
Eligible : Journal of Social Sciences Vol. 2 No. 1 (2023): ELIGIBLE : Journal of Social Sciences
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah III DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53276/eligible.v2i1.74

Abstract

The number of visitors who came to Ragunan has declined significantly every year. The number of visitors there was the highest in 2019 (5.401.907 visitors). Problems that often arise are visitors complaining about a barcode or QR code being delivered slowly or not being sent to online registration to visit a Ragunan management unit during online registration, and visitors complaining about the difficulty of calling the Ragunan management unit call center. This would have an impact on visitors' dissatisfaction with the quality of services that are offered on a Ragunan. This zoo study seeks to comprehend the impact of facilities and the service quality management unit on visitor satisfaction in 2022 at the Ragunan Zoo. This study used a quantitative approach and provided an explanation. The population in this study will be people or visitors to Ragunan Zoo in 2022, as many as 950.552 people, using a formula obtained from 100 Slovene samples. Sampling techniques called for purposive sampling. The questionnaire was used to collect data, and the data was analyzed using multiple regression analysis techniques. The findings revealed that facilities have some positive effects on visitor satisfaction. Although service quality has some positive effects, it has not significantly increased visitor satisfaction. The facilities and the quality of services provided have some positive effects and are important to the satisfaction of visitors to the Ragunan management unit at the same time
FAKTOR-FAKTOR YANG MEMPENGARUHI PENGAMBILAN KEPUTUSAN Susanto, Teguh Trianung Djoko; Haryani, Tri; Farashati, Alfiya; Theoline, Easyah
Jurnal Manajemen Pendidikan Vol. 10 No. 3 (2025): Regular Issue
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v10i3.690

Abstract

This study aims to identify and analyze the main factors that influence the effectiveness of decision-making in educational organizations in Indonesia, especially in the context of digital transformation and post-pandemic policy dynamics. This study also aims to develop an integrative and contextual conceptual model to support ethical and data-driven decision-making. This study uses a Systematic Literature Review (SLR) approach following the PRISMA protocol. The literature reviewed was taken from the Scopus, ERIC, and Google Scholar databases with a publication year range of 2019–2024. Of the 123 initial publications, 45 articles that met the inclusion criteria were analyzed using thematic coding techniques to identify patterns and relationships between factors. Thematic analysis resulted in four main interacting factors: (1) individual factors (adaptive competence, personal values), (2) organizational structure (bureaucracy, work culture), (3) external pressures (policies, technology), and (4) values ​​and ethics. The interaction of these four factors forms four reinforcing loops that explain 72% of the variation in the effectiveness of decision-making in educational organizations. This study offers a new conceptual model called Ethical Data-Driven Decision Making (EDDM) that integrates data-driven rationality with ethical values ​​in decision making. This model is relevant in responding to the complexity of modern education governance that demands adaptive, accountable, and integrity-based decisions.
Pembiayaan Pendidikan Berkelanjutan di Sekolah Kejuruan: Tinjauan Bibliometrik dan Literatur Global Haryani, Tri; Ahmad, Masduki
Jurnal Ilmu Manajemen dan Pendidikan Vol. 5 No. 1 (2025)
Publisher : Magister Manajemen Pendidikan, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jimpian.v5i1.5140

Abstract

Penelitian ini bertujuan untuk mengeksplorasi lanskap ilmiah terkait pembiayaan pendidikan berkelanjutan di sekolah kejuruan. Metode penelitian adalah kualitatif deskriptif dengan pendekatan bibliometrik dan literatur global terhadap hasil penyaringan 500 artikel yang diperoleh dari basis data Scopus, DOAJ, dan Google Scholar. Seleksi dilakukan berdasarkan kriteria relevansi topik, periode publikasi (2015–2024), bahasa Inggris, akses teks penuh, dan fokus pada pendidikan vokasi. Analisis dilakukan menggunakan perangkat lunak VOSviewer dan Publish or Perish mencakup analisis sitasi, kositasi, dan bibliographic coupling, yang kemudian diikuti dengan sintesis naratif dari artikel terpilih. Hasil penelitian menunjukkan bahwa publikasi mengenai pembiayaan pendidikan berkelanjutan di sekolah kejuruan mencapai puncaknya pada tahun 2020, namun mengalami penurunan signifikan setelahnya. Artikel paling berpengaruh berasal dari Friede et al. (2015) dengan lebih dari 5.000 sitasi. Penerbit utama dalam bidang ini meliputi Elsevier, MDPI, dan Springer, sementara negara dengan kontribusi tertinggi adalah Belanda, Amerika Serikat, dan Inggris. Penguatan kolaborasi riset lintas negara dan dukungan kebijakan nasional terhadap isu pembiayaan berkelanjutan diperlukan dan disarankan untuk melakukan penelitian lapangan di tingkat satuan pendidikan, sehingga dapat memberikan gambaran yang lebih holistik antara teori dan praktik.
Co-Authors Farashati, Alfiya Islah, Khikmatul Masduki Ahmad Teguh Trianung Djoko Susanto Theoline, Easyah