Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Pendidikan ELIGIBLE : Journal of Social Sciences
haryani, tri
Unknown Affiliation
Humanities Education Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pengaruh Fasilitas Dan Kualitas Pelayanan Terhadap Kepuasan Pengunjung Pada Unit Pengelola Taman Margasatwa Ragunan Tahun 2022 Islah, Khikmatul; Haryani, Tri
Eligible : Journal of Social Sciences Vol. 2 No. 1 (2023): ELIGIBLE : Journal of Social Sciences
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah III DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53276/eligible.v2i1.74

Abstract

The number of visitors who came to Ragunan has declined significantly every year. The number of visitors there was the highest in 2019 (5.401.907 visitors). Problems that often arise are visitors complaining about a barcode or QR code being delivered slowly or not being sent to online registration to visit a Ragunan management unit during online registration, and visitors complaining about the difficulty of calling the Ragunan management unit call center. This would have an impact on visitors' dissatisfaction with the quality of services that are offered on a Ragunan. This zoo study seeks to comprehend the impact of facilities and the service quality management unit on visitor satisfaction in 2022 at the Ragunan Zoo. This study used a quantitative approach and provided an explanation. The population in this study will be people or visitors to Ragunan Zoo in 2022, as many as 950.552 people, using a formula obtained from 100 Slovene samples. Sampling techniques called for purposive sampling. The questionnaire was used to collect data, and the data was analyzed using multiple regression analysis techniques. The findings revealed that facilities have some positive effects on visitor satisfaction. Although service quality has some positive effects, it has not significantly increased visitor satisfaction. The facilities and the quality of services provided have some positive effects and are important to the satisfaction of visitors to the Ragunan management unit at the same time
FAKTOR-FAKTOR YANG MEMPENGARUHI PENGAMBILAN KEPUTUSAN Susanto, Teguh Trianung Djoko; Haryani, Tri; Farashati, Alfiya; Theoline, Easyah
Jurnal Manajemen Pendidikan Vol. 10 No. 3 (2025): Regular Issue (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v10i3.690

Abstract

This study aims to identify and analyze the main factors that influence the effectiveness of decision-making in educational organizations in Indonesia, especially in the context of digital transformation and post-pandemic policy dynamics. This study also aims to develop an integrative and contextual conceptual model to support ethical and data-driven decision-making. This study uses a Systematic Literature Review (SLR) approach following the PRISMA protocol. The literature reviewed was taken from the Scopus, ERIC, and Google Scholar databases with a publication year range of 2019–2024. Of the 123 initial publications, 45 articles that met the inclusion criteria were analyzed using thematic coding techniques to identify patterns and relationships between factors. Thematic analysis resulted in four main interacting factors: (1) individual factors (adaptive competence, personal values), (2) organizational structure (bureaucracy, work culture), (3) external pressures (policies, technology), and (4) values ​​and ethics. The interaction of these four factors forms four reinforcing loops that explain 72% of the variation in the effectiveness of decision-making in educational organizations. This study offers a new conceptual model called Ethical Data-Driven Decision Making (EDDM) that integrates data-driven rationality with ethical values ​​in decision making. This model is relevant in responding to the complexity of modern education governance that demands adaptive, accountable, and integrity-based decisions.
Co-Authors Farashati, Alfiya Islah, Khikmatul Teguh Trianung Djoko Susanto Theoline, Easyah