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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS
Isidorus Anung Prabadhi
POLITEKNIK IMIGRASI
Humanities Computer Science & IT Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS

 1 
DESIGN AND DEVELOPMENT OF E-ARCHIVE APPLICATION TO IMPROVE THE SERVICE PERFORMANCE OF KANTOR IMIGRASI KELAS III NON TPI KOTABUMI Muhammad Mukti Adji Adiatmadja; Isidorus Anung Prabadhi
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 2 No 1 (2020): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v2i1.88

Abstract

The purpose of this papers is to explain the study result of the writer about the design of E-Archive Application for increasing the service performance of Kantor Imigrasi Kelas III Non TPI Kotabumi. Based on the study that writer do, known if archive management system of an Immigration Office can affecting the performance of Immigration Office’s service. The main case that making some troubles is archive management system of Kantor Imigrasi Kelas III Non TPI Kotabumi still not using Paperless system. That thing affect on the employees’s workload and inflicting problems like the long archival search process, obstruction of the Immigration Administrative Sanction and Criminal Act completion process, and even the archival damage because dust, water, or insect. In the development proces, this E-Archive Application will be adjusted with Kantor Imigrasi Kelas III Non TPI Kotabumi’s need. This E-Archive Application be expected to integrated with immigration service Front Desk of Immigration Office and Aplikasi Antrian Paspor Online (APAPO) directly, and can be implemented by Kantor Imigrasi Kelas III Non TPI Kotabumi and another Immigration Office in Indonesia, so that can help increasing and optimizing the service performance of Immigration Offices.
SUCCESS ANALYSIS OF THE CHAMPION DOOR APPLICATION USING DELONE & MCLEAN SUCCESS MODEL Isidorus Anung Prabadhi; w Wilonotomo; Abduhafizh Ramadhana
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i1.299

Abstract

The high intensity of immigration data requests is the reason behind the issuance of the Pintu Sijuara application. In line with the implementation of an information system, it is necessary to conduct a post-implementation review. Therefore, this study aims to analyze the success of the application using the Delone & Mclean success model. The sampling technique uses saturated sampling by taking the entire population as the research sample. In the data analysis process, respondents use SPSS as a tool for descriptive statistical analysis and use the PLS-SEM approach with the help of the SmartPLS tool for inferential statistical analysis. By the nine hypotheses, there are three accepted hypotheses: the relationship between service quality and interest in the use, the relationship between interest in the use and net benefits, and user satisfaction with net benefits. The three hypotheses gave positive and significant results as evidenced by the path coefficients and T-Statistics values. Based on the result, "Pintu Si Juara" in Immigration Office Class 1 Special Border Control Surabaya can be said to have good results. However, it can still be developed and improved to be even better by improving in dimensions of service quality that have a significant positive relationship to interest in the use and net benefits
ANALYSIS OF USER SATISFACTION OF THE SI SEMAR LAYAK APPLICATION AT THE CLASS I IMMIGRATION OFFICE TPI SEMARANG USING FUZZY SERVICE QUALITY Galuh Boy Hertantyo; Isidorus Anung prabadhi; Abdullah Muhaimin Hanafi
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i1.300

Abstract

Service quality is a very important factor for service providers in getting customer satisfaction. Improving service quality can be done by fulfilling the wishes expected by customers. A service that is considered to have good quality if the service provided can exceed the expectations of the customer. In this study, we will discuss the analysis of services provided by the Immigration Office Class I TPI Semarang through the SI SEMAR LAYAK application. The method used is Fuzzy Service Quality. From the results of the analysis, the Gap values for each dimension are: Tangible, 1.019; Reliability, 0.840; Responsiveness, 0.889; Assurance, 0.343 and Empathy 0.617 with an average value of 0.741. A positive Gap value indicates that the services provided by the Immigration Office Class I TPI Semarang through the SI SEMAR LAYAK application have been able to exceed the expectations of the applicant.
IMPLEMENTATION OF TEXT MINING FOR CLASSIFYING COMMUNITY QUESTIONS VIA WHATSAPP WITH THE NAÏVE BAYES CLASSIFIER METHOD Gunawan Ari Nursanto; Isidorus Anung Prabadhi; Alyuhdi Arifuddin Agung Pramana
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i1.302

Abstract

Text mining is the process of exploring knowledge based on specific patterns of textual data retrieval. There was an increase in the amount of text data from community questions on the Whatsapp information service at Surabaya Immigration Office which can be processed into detailed and complete information. Text data entered through Whatsapp question has also not been classified specifically, structured and also has not been published. This study aims to explain the characteristics of incoming messages provided by the public through the Whatsapp information service and to explain the process of classifying community questions according to the field of immigration public services namely WNI and WNA. The authors used the classification method with the Naïve Bayes Classifier (NBC). Obtained the value of classification accuracy with algorithms and methods using the Naïve Bayes Classifier on the training data equal to 93.5% and testing data equal to 95% that included in the excellent scale. Therefore, Naïve Bayes Classifier method is very well applied for classifying public questions and SIPESAN system.
EFEKTIVITAS PENGGUNAAN APLIKASI E-SURVEY TERHADAP PELAYANAN KEIMIGRASIAN BAGI WARGA NEGARA INDONESIA DI KANTOR IMIGRASI KELAS I TPI KUPANG Isidorus Anung Prabadhi; Rasona Sunara Akbar; Justine Mariana Filitzia Waso
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v3i1.315

Abstract

Based on Law of Republik of Indonesia Number 25 of 2009 concerning public services, a public service provider must involve the community as a way or effort to build a fair, transparent and accountable system. The e-survey application provides convenience for users of immigration services in terms of accessing and providing an assessment of immigration services. Through this e-survey application, it is expected to improve the quality of immigration service performance to be better than before. This study aims to determine the effectiveness of the e-survey application on immigration services for Indonesian citizens at the Class I Checkpoint Immigration Office of Kupang, and what factors are supporting and inhibiting the effectiveness of using the e-survey application. The type of method used is descriptive qualitative - descriptive, with data collection carried out through interviews, observations, and documentation. Data analysis techniques are carried out by data reduction, data presentation, as well as drawing conclusions and verification. The results of this study indicate that the use of the e-survey application is running effectively, this is measured by using the four effectiveness indicators. The use of the e-survey application is supported by a QR-Code provided in banners and small boards. As well as to facilitate access for the public, free wifi is provided. While the inhibiting factor is unstable network conditions, not all applicants have smartphones and smartphones that don’t support QR-Code reading.
Co-Authors Abduhafizh Ramadhana Abdullah Muhaimin Hanafi Akbar, Rasona Sunara Alyuhdi Arifuddin Agung Pramana Aqil Nayottama Ardraputra L. Galuh Boy Hertantyo Galuh Boy Hertantyo Hafizh Rizqi Justine Mariana Filitzia Waso Muhammad Mukti Adji Adiatmadja Nursanto, Gunawan Ari Reno Mareno Sidik Wilonotomo