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All Journal International Journal of Evaluation and Research in Education (IJERE) Jurnal Ilmiah Akuntansi dan Bisnis Jurnal Manajemen Teknologi Jurnal Keuangan dan Perbankan Journal of Economics, Business, & Accountancy Ventura Gadjah Mada International Journal of Business Jurnal Kajian Akuntansi Jurnal ASET (Akuntansi Riset) Jurnal Bisnis dan Akuntansi Dedication : Jurnal Pengabdian Masyarakat Journal of Accounting, Finance, Taxation, and Auditing (JAFTA) JABI (Jurnal Akuntansi Berkelanjutan Indonesia) Indonesian Journal of Accounting and Governance BALANCE: Economic, Business, Management and Accounting Journal Jurnal Ilmiah Akuntansi Kesatuan Aksara: Jurnal Ilmu Pendidikan Nonformal Cakrawala Repositori Imwi Jurnal Magister Akuntansi Trisakti Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) International Journal of Entrepreneurship, Business, and Creative Economy Jurnal Pengabdian Pada Masyarakat Dedication : Jurnal Pengabdian Masyarakat Jurnal Akuntansi
Se Tin
Fakultas Bisnis, Universitas Kristen Maranatha, Indonesia
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The Effect of Performance Appraisal Effectiveness on Employee Outcomes: The Mediating Role of Workplace Culture in Indonesian Banks Hutagaol, Parulian; Tin, Se; Agustina, Lidya
Jurnal Ilmiah Akuntansi Kesatuan Vol. 13 No. 5 (2025): JIAKES Edisi Oktober 2025
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v13i5.3625

Abstract

Performance appraisal is widely recognized as a key human resource practice that supports organizational strategy through evaluating employee performance, delivering feedback, and fostering competence development. Despite its importance, the effectiveness of performance appraisal systems in improving work outcomes has shown inconsistent results across different organizational contexts. This study aims to examine the effect of performance appraisal effectiveness on two critical employee outcomes, employee retention and self-reported performance, by investigating the mediating role of workplace culture. The research focuses on the Indonesian banking sector, where managing talent and sustaining performance are strategic priorities. A quantitative approach was applied using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the proposed relationships and assess the mediating effects. The data demonstrate that retention and self-reported performance are not directly improved by the efficacy of performance appraisals. Instead, its positive impact becomes significant when mediated by workplace culture, which fosters fairness, trust, collaboration, and open communication. The results emphasize the importance of workplace culture in bolstering management control systems in firms and show how it is a crucial mechanism connecting employee outcomes and appraisal effectiveness.
Co-Authors Achmad Dahlan Adwita Harefa Alpriliana, Desti Lolita Amanda Yunne Erlandian Amin, Muhd Nuryatno Ari Purwanti Ariesa Pandanwangi Bernard Rhenaldi Sutedja Christine Dwi Karya Susilawati Christine Dwi Karya Susilawati Christine Dwi Karya Susilawati Christine Dwi Karya Susilawati Debbianita Desti Lolita Alpriliana Eddy, Endah Purnama Sari Eiren Eunike Enny Prayogo Erlangga Budi Sanggrama Gabriela Andre Agung Herman Kambono I Nyoman Agus Wijaya Ilham Pranata Ita Salsalina Lingga Lauw Tjun Tjun Lidya Agustina Lina Anatan Livia - Jonathan Luthfihani, Chindy Anggraeni Lyvia Mannuela Sandra M. Sienly Veronica Meythi, Meythi Oktavianti Oktavianti Parulian Hutagaol Ranesa Thedya Rhaisya Setiawati Rachmat Rhaisya Setiawati Rachmat Rini Handayani Rosida Tiurma Manurung Roy Sembel Roy Sembel Santy Setiawan Santy Setiawan Santy Setiawan Santy Setiawan Sinta Setiana Sondang Mariani Rajagukguk Steven Asher Tan Kwang En Tan Ming Kuang Verani Carolina Vinny Stephanie Hidayat Yenni Carolina Yuliana Gunawan Yuliana Gunawan Yunita - Christy Yunita Christy Yunita Christy Yunita Christy Yvonne Augustine Yvonne Augustine Yvonne Augustine Sudibyo