Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Ilmu Administrasi Publik Jurnal Ilmiah Tata Sejuta STIA Mataram
Eka Fitra Ramadani Salam
Faculty Of Social And Political Science, University Of Pepabri Makassar, Indonesia
Economics, Econometrics & Finance Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Grand Service Design Regional Library Pinrang Regency Aswar Annas; Nursafitra Nursafitra; Eka Fitra Ramadani Salam; Resky Amalia P
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 1 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i1.30782

Abstract

Pinrang Regency Regional Library Service Grand Design. This study aims to measure 9 indicators of regional library service elements in Pinrang Regency. The study used descriptive quantitative methods, with non-probability sampling technique, measurements with a Likert scale involving 194 respondents, the determination of the sample was carried out by purposive sampling. The results showed that in general the 9 service elements in the regional library of Pinrang Regency received a good rating, while the scoring values for each service element were: elements of clarity and ease of requirements for getting digital-based services in good category with a score of 60%, service elements clarity and ease of procedures for obtaining services. digital-based services in the good category with a value of 51%, the service element of availability of information/guidance to get the service in the good category with a value of 53%, the service element of clarity and suitability of service time in the good category with a value of 62%, the service element of the duration/length of service time (opening hours). & closing hours) good category with a value of 52%, service element of speed of completion of document duplicating time in good category with a value of 46%, service element of clarity and reasonableness of the presence / absence of fees in good category with a value of 55%, service element of speed of response to complaints / complaints in good category with a value of 61%, and elements of follow-up services settlement of complaints/complaints in good category with a score of 64%.
Pelayanan Bantuan Sosial Di Tengah Pandemi Covid-19 Kabupaten Soppeng Resky Amalia P; Humaidid Muhajir; Saddam Husain Tamrin; Sirnan Sirnan; Eka Fitra Ramadani Salam; Aswar Annas
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 7 No 2 (2021): JURNAL ILMIAH Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v7i2.220

Abstract

Penelitian ini bertujuan mengukur kepuasan masyarakat terhadap pelayanan bantuan sosial di masa pandemi Covid-19. Bantuan tersebut terdiri dari lima program: PKH, BPNT, RASTRA, BSNT, dan BSP. Penelitian ini menggunakan pendekatan deskriptif kuantitatif yang bersifat eksploratif yang terdiri dari 250 responden, masing-masing 50 respoden setiap program. Hasil penelitian menunjukkan bahwa nilai Indeks Kepuasan Masyarakat terhadap layanan bantuan sosial pada Dinas Sosial Kabupaten Soppeng tertinggi ke terendah: BPNT, BST, BSP & PKH, dan RASTRA. Secara keseluruhan, masyarakat penerima bantuan sosial menilai baik pelayanan program bantuan sosial di tengah pandemi Covid-19.
Co-Authors Aswar Annas Aswar Annas Humaidid Muhajir Nursafitra M Resky Amalia. P Sirnan Sirnan Tamrin, Saddam Husain