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The Impact of Emotional Intelligence and Self-Efficacy on Employee Performance Through Organizational Citizenship Behavior: A Case Study of PDAM Tirta Jati Cirebon Suci Fitriani; Syifa Zuhriyah; Siti Maryam
International Journal of Business, Economics, and Social Development Vol. 6 No. 2 (2025): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i2.917

Abstract

This study aims to analyze the effect of emotional intelligence and self-efficacy on employee performance of PDAM Tirta Jati Cirebon Regency, with Organizational Citizenship Behavior (OCB) as a mediating variable. In the midst of increasingly fierce global competition, human resource development is the key for companies to stay ahead. Employee performance is influenced by internal factors such as emotional intelligence and self-efficacy, as well as external factors such as OCB. This research uses a quantitative approach with a causal associative method. Data were collected through questionnaires with 180 respondents and employee interviews selected by simple random sampling from a total of 325 employees. The results showed that emotional intelligence and self-efficacy have a significant effect on employee performance, and OCB acts as a significant mediating variable. Developing emotional intelligence and increasing self-efficacy are important to improve OCB, which in turn will contribute to overall employee performance.
Analysis of the Influence of Job Training and Work Discipline on Employee Productivity with Motivation as Moderating Variables in Rattan Manufacturing Companies Muhammad Rezqi Alifiananda Alif; Siti Maryam; Dharliana Hardjowikarto
Indonesian Journal Economic Review (IJER) Vol. 6 No. 2 (2026): June
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v6i2.828

Abstract

The research examines the effects of job training and work discipline on employee productivity and tests work motivation as a moderating variable in rattan manufacturing companies. A quantitative explanatory design was applied to 153 employees selected through purposive sampling. Data were gathered through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that job training, work discipline, and work motivation have positive and significant effects on employee productivity. Work motivation also strengthens the effects of job training and work discipline on productivity. These results suggest that training programs will produce stronger outcomes when employees receive clear direction, fair rules, and motivation that matches production demands. The findings also imply that discipline should not rely only on sanctions, since employees respond better when rules support performance, safety, and work targets. For rattan manufacturing firms, productivity improvement requires coordinated action across skill development, attendance control, task supervision, and motivation systems. Managers should design training schedules based on job needs, apply discipline consistently, and build motivation through recognition, feedback, and attainable performance targets in daily production activities.
Determinants of Employee Commitment: The Role of Organizational Culture Adaptability and Motivation in a Digital Media Firm Nadia Meiswa Nur’aulia; Siti Maryam
Indonesian Journal of Islamic Economics and Finance Vol. 6 No. 1 (2026)
Publisher : Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/ijief.v6i1.9605

Abstract

This study examines the influence of organizational culture adaptability and motivation on employee commitment at CV Queensha Media Group, a digital media company operating in a highly dynamic and competitive environment. Despite extensive research on employee commitment, studies focusing on medium-sized digital media firms remain limited, particularly in the context of organizational adaptability and work motivation. Using a quantitative associative approach, data were collected from 120 employees through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The findings reveal that organizational culture adaptability and motivation both have a positive and significant effect on employee commitment. Motivation emerged as the strongest predictor, indicating that employees' commitment is highly influenced by both intrinsic and extrinsic motivational factors. Furthermore, the model demonstrates strong explanatory power, suggesting that organizational culture adaptability and motivation jointly play an important role in shaping employee commitment. This study contributes to the human resource management literature by extending empirical evidence from the digital media industry, a sector that has received limited scholarly attention compared to manufacturing and large-scale organizations. Practically, the findings highlight the importance of fostering a flexible organizational culture and strengthening employee motivation to sustain commitment and organizational competitiveness in rapidly changing business environments.
PENGARUH BEBAN KERJA DAN STRES KERJA TERHADAP TURNOVER INTENTION PADA KARYAWAN INDUSTRI RITEL MINIMARKET KABUPATEN KUNINGAN Muhamad Alfiyan Januar; Siti Maryam
Equilibrium : Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Vol 15, No 1 (2026): April
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/equili.v15i1.2826

Abstract

ABSTRAKIndustri ritel khususnya minimarket dikenal sebagai sektor dengan tingkat perputaran karyawan yang tinggi karena pekerjaan di dalamnya mempunyai karakteristik yang cepat, repetitif, dan penuh tekanan. Dalam konteks empiris memperlihatkan bahwa tingkat turnover pada industri ritel cukup tinggi. Kondisi seperti ini sering Menjadi permasalahan, yang membuat karyawan ingin berhenti. Tujuan studi ini dirancang untuk mengkaji dampak workload dan work stress terhadap tingkat turnover intention di kalangan pegawai ritel minimarket Kabupaten Kuningan. Pendekatan kuantitatif dengan rancangan kausal-assosiatif, melibatkan 104 responden sebagai sampel. Sampel yang di tetaapkan mengingat keseluruhan populasi studi ini relatif kecil yaitu 104 orang, maka pengambilan sampel memakai teknik sampel jenuh (total sampling). Data primer diperoleh melalui distribusi instrumen survei, Selanjutnya, penulis mengolah data menggunakan software IBM SPSS Statistics 22. Analisis yang dilakukan memperlihatkan adanya pengaruh positif dan signifikan dari beban kerja terhadap turnover intention, sehingga disimpulkan bahwa workload dan work stress secara bersama memengaruhi niat untuk berhenti secara kuat. maka, gabungan workload yang berlebih serta tingkat tekanan psikologis yang dialami pegawai turut mendorong peningkatan kecenderungan mereka untuk keluar dari organisasi di area studi.ABSTRACTThe retail industry, particularly minimarkets, is known for its high employee turnover rate due to its fast-paced, repetitive, and stressful nature. Empirically, turnover rates in the retail industry are quite high. This often leads to problems that lead employees to quit. This study aimed to examine the impact of workload and job stress on turnover rates among minimarket retail employees in Kuningan Regency. A quantitative approach with a causal-associative approach involved 104 respondents as a sample. The sample size was determined considering the relatively small population of 104 people, thus using a saturated sampling technique (total sampling). Primary data were obtained through the distribution of survey instruments. Furthermore, the authors processed the data using IBM SPSS Statistics 22 software. The analysis showed a positive and significant effect of workload on turnover, thus concluding that workload and job stress together strongly influence intention to quit. Therefore, the combination of excessive workload and the level of psychological stress experienced by employees contributes to an increase in their tendency to leave the organization in the field of study.