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All Journal Jurnal Dinamika Ekonomi dan Bisnis Media Mahardhika Jurnal STIE Semarang (Edisi Elektronik) J-ADIMAS (Jurnal Pengabdian kepada Masyarakat) EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) TIN: TERAPAN INFORMATIKA NUSANTARA Jurnal Abdimas Ilmiah Citra Bakti (JAICB) Oikonomia: Jurnal Manajemen Nobel Management Review Studi Ilmu Manajemen dan Organisasi Jurnal Manajemen dan Profesional Al Khidma: Jurnal Pengabdian Masyarakat Journal of Accounting and Digital Finance Wahana Islamika: Jurnal Studi Keislaman Jurnal Bisnis dan Kewirausahaan Wahana Islamika; Jurnal Studi Keislaman
Purwo Adi Wibowo
Program Studi Manajemen, STIE Nahdlatul Ulama Jepara
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Journal : Media Mahardhika

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PENGARUH CUSTOMER SERVICE, INKLUSI KEUANGAN, BUNGA PINJAMAN, DAN TEKNOLOGI TERHADAP MINAT PAYLATER Setiawan, Doni; Wibowo, Purwo Adi
Media Mahardhika Vol. 23 No. 2 (2025): January 2025
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v23i2.1243

Abstract

The purpose of this study is to ascertain how customer service affects, financial inclusion, loan interest rates, and technology on the interest of factory employees in Jepara in using PayLater services. The research employs a quantitative approach, with the population being factory workers at PT Kanindo Makmur Jaya Welahan Jepara. The sample consists of 100 respondents aged 20-25 years, chosen by purposive sampling approaches combined with a non-probability sampling approach. Partial Least Squares (PLS) was used for data analysis.The findings indicate that the customer service and loan interest rate variables do not have a positive relationship. However, financial inclusion and technology have a positive effect on employees' interest in using PayLater services.
Co-Authors Afrianingsih, Anita Al Rahma, Nabillah Zakia Anggraini, Dina Novi Doni Setiawan Dwi Agung Nugroho Arianto Fuadztullah, Muhammad Gufron, Ahmad Maulana Hikhmah, Nur Irfana, Naila Maghfiroh, Septi Nurul Mauliddia, Sita Alif mukarromah, isnu ningrum, Saskia fitria Pramithasari, Cindy Putri, Aprilia Riyana Risna Endah Budiati Rokhim, Yusril Atiqur Safitri, Novita Ayu Sari, Shinta Yulita Septiliyani, Widyawati Setiardi, Dicky Setyo Utomo Sudiryanto, Gun Suharto Suharto Syahriar, Alfa Wahyuningrum, Tri