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All Journal Maneggio: Jurnal Ilmiah Magister Manajemen Jurnal Mantik Majalah Ilmiah Warta Dharmawangsa Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Enrichment : Journal of Management BERNAS: Jurnal Pengabdian Kepada Masyarakat International Journal Of Science, Technology & Management (IJSTM) Bisnis Net : Jurnal Ekonomi dan Bisnis Jurnal Ipteks Terapan : research of applied science and education International Journal Of Economics Social And Technology Journal Liaison Academia and Society Mandiri: Jurnal Akuntansi dan Keuangan Medani : Jurnal Pengabdian Masyarakat IJMA
Ricky Rafii Ritonga
Universitas Prima Indonesia
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Journal : Jurnal Mantik

 1 
Influence Merit Pay System in Increasing The Loyalty and Job Satisfaction of Private University Lecturers In Medan Rizkha Afriani Zulkarnain; Ricky Rafii Ritonga
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1184.pp2473-2477

Abstract

This research is one of the results of lecturers who get ideas in the development of management science especially Compensation Management, to know-how and influence will occur if the variable Merit Pay is linked to the variables of work loyalty and the impact on the job satisfaction of a lecturer of private universities in the city of Medan. The research method used by this research was conducted on PTS lecturers in Medan, with a total of 65 respondents as samples. The research data was obtained through questionaires measured using the Likert scale, and SEM processing was statistically carried out with the help of SMART PLS version 3 with the results of the study showing that there is a significant influence between three variables namely: merit pay, work loyalty, and Job Satisfaction. This research was only conducted at Private Universities in Medan, and research variables are limited to merit pay, loyalty, and job satisfaction. This research shows that there is a relationship between variables, where lecturer performance and loyalty have an impact on the merit pay system.
THE EFFECT OF LOCATION, PRICE, AND WORK SERVICES ON CONSUMER SATISFACTION AT PT RUDANG HOTEL BERASTAGI Jese Tingkos Tampubolon; Ricky Rafii Ritonga; Herlina Pasaribu; Eki Ro Putra Br Limbong
Jurnal Mantik Vol. 6 No. 1 (2022): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research location was conducted at PT Rudang Hotel Berastagi, a company engaged in hotel accommodation services. At the time the research was conducted the company experienced a decrease in consumer satisfaction as indicated by a decrease in visitors. The phenomenon of location problems regarding the number of accommodations that offer similar services so that the choice of consumers in choosing is increasing. Regarding the price, consumers complain that the price does not match the facilities such as a delux room but the facilities are the same as the standard room price. Problems in service work, less friendly receptionist in serving consumers. Theoretical limitations will be limited through the management of marketing locations, prices, job services, and customer satisfaction. This study uses simple random sampling with the Slovin formula. With a population of 2304 consumers and 30 people for validity testing and a sample of 100 consumers. Quantitative research was chosen as the research method.The analysis used in the form of multiple analysis methods, determination testing and simultaneous testing of F count (5.891) > F table (3.09) and partial testing of location (0.662 < 1.984), price (3.599 > 1.984), and job services (2.731 > 1.984 ). The results showed that location had no effect on customer satisfaction, but price and work service showed a positive and significant effect on customer satisfaction with a ratio of 12.9%.
Co-Authors Angga Rizki Pratama Barus, Ruth Benita Butar-Butar, Mangasi Chavia Zagita Christian Ardy Cristina Reinaldo Edisah Putra Nainggolan Egon Sius Purba Eki Ro Putra Br Limbong Elsa Afriyanti Endrian Ujiati Rahayu Erin Lianto EVELYN EVELYN Felix Giovanni Chandra Gunawan, Jerry Herlina Pasaribu Hutagalung, Marion Mart Parningotan Jenniffer - Jese Tingkos Tampubolon Kaban, Ferry Andika Kenny Anselnus Kimberton Loni Mangasi Butar-butar Manik, Putri Cornelia Margaret Guita Nadia Gloria Bangun Nazmi, Hendra Nicholas Geral Cendana Ongko, Stiven Kreverius Panjaitan, Josua Haripendi Purba, Noveria Rizkha Afriani Zulkarnain Saputra, Edward Daniel Sella, Gri Shelly Kho Simare-Mare, Tiurmauli Br Simbolon, Safii Tanjaya, Tanjaya Tarigan, Veri Pratikawa Tiffanycia Tiffanycia Yenny Yosella Winaldi Yovie Ernanda Yunior, Khomeiny