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All Journal CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya JURNAL PENDIDIKAN TAMBUSAI MABIS: Manajemen dan Bisnis Jurnal Media Ekonomi Akuntansi Bisnis & Manajemen (ABM)
Stefanus Budy Widjaja
Universitas Surabaya
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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BIAYA KUALITAS DAN KOMPQNENNYA PADA BAD AN USAHA PERAIH ISO 9000 DI KAWASAN INDUSTRI SIER DAN PIER Stefanus Budy Widjaja Subali; Yie Ke Feliana
Journal of Management and Business Vol 4, No 1 (2005): MARCH 2005
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (16809.655 KB) | DOI: 10.24123/jmb.v4i1.180

Abstract

Quality has become an important competitive dimension for all organization. Recently, -the emphasis on quality has shifted from a source of strategic advantage to a compepetive necessity As the companies implement quality-improvement programs,one of those is. ISO 9000, a need arises to monitor and report on the progress of these programs. Managers r need to know about the quality costs and the component of quality costs. The component of quality costs include prevention, appraisal, internal failure and external failure costs. This article describes how the companies that were awarded ISO 9000 define the quality costs, what items to be included in the each component of quality costs and how the composition of each component of quality activity cost driver is.
Pengaruh Praktik Supply Chain Management terhadap Supply Chain Performance pada Perusahaan Konstruksi di Jawa Timur Syahir Syahir; Stefanus Budy Widjaja Subali
Jurnal Pendidikan Tambusai Vol. 6 No. 2 (2022): Agustus 2022
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (0.002 KB) | DOI: 10.31004/jptam.v6i2.4845

Abstract

Perusahaan konstruksi di Jawa Timur paling terdampak pandemi COVID-19. Hal ini dikarenakan perusahaan sangat bergantung pada rantai pasok untuk memenuhi pasokan bahan baku yang terhambat akibat kebijakan pembatasan sosial dan transportasi yang diterapkan pemerintah selama masa pandemi. Seiring dengan meredanya pandemi, perusahaan konstruksi berusaha untuk pulih dengan meningkatkan kinerja rantai pasokan mereka. Berdasarkan hal tersebut, penelitian ini ditulis dengan tujuan untuk menganalisis pengaruh empat variabel dari praktik supply chain management (SCMP), yaitu integrasi internal, integrasi pelanggan, integrasi pemasok, dan integrasi teknologi informasi terhadap kinerja rantai pasokan (SCP) yang dimoderatori oleh intensitas kompetitif. Pendekatan yang digunakan adalah pendekatan kuantitatif. Data penelitian diperoleh dari penyebaran kuesioner kepada 205 perwakilan dari perusahaan konstruksi di Jawa Timur. Analisis data menggunakan regresi linier berganda dan analisis regresi moderasi. Hasil penelitian menunjukkan bahwa intensitas persaingan telah terbukti secara negatif memoderasi pengaruh integrasi pemasok pada SCP. Namun, intensitas persaingan tidak terbukti memoderasi pengaruh ketiga variabel SCMP lainnya terhadap SCP. Temuan ini dapat dijadikan pertimbangan bagi perusahaan konstruksi di Jawa Timur untuk memprioritaskan upaya perbaikan perusahaan dengan mengembangkan dan meningkatkan daya adaptasi, daya serap, dan inovasi perusahaan. Selain itu, perusahaan konstruksi juga perlu meningkatkan hubungan dengan pemasok karena seiring dengan meredanya covid-19, persaingan bisnis di sektor konstruksi juga akan meningkat, yang dapat menyulitkan perusahaan untuk menjalin kerjasama yang lebih baik dengan pemasok.
Pengaruh Kualitas Layanan Logistik terhadap Kepuasan dan Loyalitas Pelanggan Sociolla (The Influence of Logistics Service Quality on Sociolla Customer Satisfaction and Loyalty) Lisa Lionnard; Fitri Novika Widjaja; Stefanus Budy Widjaja Subali
Akutansi Bisnis & Manajemen ( ABM ) Vol 33 No 1 (2026): April
Publisher : STIE Malangkucecwara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35606/jabm.v33i1.1760

Abstract

This study aims to determine the effect of logistics service quality, ranging from order accuracy, order condition, timeliness, order discrepancy handling, and information quality on customer satisfaction, as well as the effect of customer satisfaction on customer loyalty in Sociolla e-commerce in Indonesia. This study uses a quantitative approach, with analysis using Structural Equation Modeling (SEM) through AMOS Graphics 23 software. Data collection was carried out by distributing questionnaires online through Google Forms with a total of 211 respondents. The results show that order accuracy, order condition, timeliness, order discrepancy handling, and information quality have a positive effect on customer satisfaction, and customer satisfaction has a positive effect on customer loyalty. These results emphasize the importance of logistics service quality in shaping a positive customer experience and strengthening the company's competitiveness in a competitive business environment.
THE EFFECTS OF SAFETY LEADERSHIP, SAFETY ATTITUDES, SAFETY KNOWLEDGE, AND PSYCHOLOGICAL RESILIENCE ON WORKERS' SAFETY COMPLIANCE IN BUILDING CONSTRUCTION PROJECTS I Made Santiasa; Stefanus Budy Widjaja Subali
Jurnal Media Ekonomi (JURMEK) Vol 31 No 2 (2026): Jurnal Media Ekonomi
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/jurnalmediaekonomi.v31i2.3348

Abstract

Purpose: This study aims to analyze the effects of Safety Leadership and Safety Attitudes on Safety Motivation and Safety Knowledge, as well as their effects on Safety Compliance and Safety Participation among building construction workers in Indonesia, with Psychological Resilience as a moderating variable. The study integrates Social Learning Theory, Social Exchange Theory, and Conservation of Resources Theory into a single theoretical mechanism, in which leadership and attitudes shape motivation and knowledge, which subsequently influence safety behavior, while resilience strengthens the application of knowledge under pressure. Research Methodology: This quantitative causal study involved 320 building construction workers in Indonesia selected through purposive sampling. Data were collected using a five-point Likert-scale questionnaire distributed online via Google Forms and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS. Results: All constructs met validity and reliability criteria (Cronbach's Alpha and Composite Reliability > 0.90; AVE > 0.50). Bootstrapping results supported all 12 hypotheses, with positive path coefficients, T Statistics above 1.96, and p < 0.001. Safety Leadership and Safety Attitudes positively affected Safety Motivation and Safety Knowledge. Safety Leadership, Safety Motivation, and Safety Knowledge positively affected Safety Compliance and Safety Participation. Psychological Resilience strengthened the effects of Safety Knowledge on both outcomes. The model explained 65.3% of Safety Compliance and 66.6% of Safety Participation. Conclusions: Safety behavior emerges from the interaction of leadership, attitudes, motivation, knowledge, and resilience rather than formal rules or supervision alone. Contributions: This study extends Basahel (2021) by integrating Psychological Resilience into an established safety behavior model and combining three complementary theories to explain safety behavior among Indonesian construction workers.
Co-Authors A. Budhiman S. A. Budhiman Setyawan A. Budhiman Setyawan Amelia Christina Andajani, Erna Antonius Budhiman Setyawan Budi Hermawan Christian Janitra Rustandi Derry Satrio Polomarto Derry Satrio Polomarto Fitri Novika Widjaja Frandy Ferdinata Giovani Hartanto Ardian U. Helmi Sofyan Sulisno I Made Santiasa Jesslyn Erlinda Jesslyn Erlinda Jonathan Elbert Liang Rosah Lina Lisa Lionnard Meirilyn Natasya Meirilyn Natasya Mella Carissa Gunawan Pricilia Himawan Prita Ayu Kusumawardhany Richard Changay Siti Rahayu Siti Rahayu Syahir Syahir Veny Megawati Veny Megawati William Sutjipto Yie Ke Feliana Yunike Senopadang