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All Journal Techno.Com: Jurnal Teknologi Informasi Techno Nusa Mandiri : Journal of Computing and Information Technology PEDULI: Jurnal Imiah Pengabdian Pada Masyarakat Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Repositor Scientific Journal of Informatics JTIULM (Jurnal Teknologi Informasi Universitas Lambung Mangkurat) Jurnal Sosial dan Teknologi Jurnal Manajemen Informatika Jayakarta INOVTEK Polbeng - Seri Informatika
Wiyono, Briansyah Setio
Universitas Muhammadiyah Malang
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences

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PENGEMBANGAN APLIKASI MOBILE SISTEM LAPORAN WARGA MENGGUNAKAN METODE MOBILE APPLICATION DEVELOPMENT LIFE CYCLE (MADLC) (STUDI KASUS : DESA GANGGANG PANJANG) Nico Mayharis; Wildan Suharso; Briansyah Setio Wiyono
Jurnal Ilmiah Informatika Vol. 11 No. 1 (2026): Jurnal Ilmiah Informatika
Publisher : Department of Science and Technology Ibrahimy University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35316/.v11i1.9592

Abstract

The citizen reporting system in Ganggang Panjang Village is still conducted manually, requiring residents to visit the village office directly to report infrastructure issues, public facility problems, and emergency conditions. This condition causes delays in response, loss of documentation, and low transparency in complaint handling. This study aims to design, implement, and evaluate a mobile-based citizen reporting application using the Mobile Application Development Life Cycle (MADLC) methodology, which consists of seven phases: Identification, Design, Development, Prototyping, Testing, Deployment, and Maintenance. The application was developed using the Flutter framework and Supabase backend, featuring GPS-based reporting, real-time status tracking, an analytics dashboard, and two-way notifications. Functional testing using Black Box Testing on 18 test scenarios showed a 100% success rate. Usability testing using the System Usability Scale (SUS) with 15 respondents resulted in an average score of 82.08, categorized as Excellent. These results demonstrate that MADLC with iterative prototyping phases produces an application that is functional, user-friendly, and suitable for rural communities with varying levels of digital literacy.
Co-Authors Aisya Aura Anshar Maulidi, Muhammad Bella Chintia Merita Christian Sri kusuma Aditya, Christian Sri kusuma Dana Heris Ardianzah Dana Heris Ardianzah Eko Budi Cahyono Evi Dwi Wahyuni Firman Firman Gita Indah Marthasari Kurnia Ulisyah, Shelly Lilhaq, Muhammad Zulfiqor Muhammad Alvin Rafli Nico Mayharis Nur Riyan Sahara Nuryasin, Ilyas Permatasari, Hanum Zaqiah Rafiatul Husna Ramadha, Firdatul Nurul Ramadhan, Elang Safamoza Rifqi Aflah Naufal Firmansyah S, Vinna Rahmayanti Wildan Suharso Zakiyah Mahfudho Zamah Sari