Claim Missing Document
Check
Articles

Found 4 Documents
Search
Journal : Journal of Economics, Business,

MEASUREMENT OF CUSTOMER SATISFACTION AT CAREER CENTRE IN HIGHER EDUCATION INSTITUTION Harry Widyantoro
Journal of Economics, Business, & Accountancy Ventura Vol 15, No 1 (2012): April 2012
Publisher : STIE Perbanas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v15i1.59

Abstract

The role of career center in a higher education institution (HEI) is vital as it is aimed at helpingthe graduates adapt to work when they get a job. Besides that, it is also a key to determinethe success of the education process. This research attempts to investigate the studentssatisfaction on the pre-job services provided by the career center in preparing them withknowledge and skills to get a job through the following programs namely job preparationcourses, job fairs, and a hiring program. The research is qualitative and the data were gatheredfrom a tracer study. It showed that the students were satisfied with the ease to obtain thepre-job services provided in campus and the availability of vacancy board regularly informingvacancies needed by companies. However, the students were not satisfied with the serviceprovided by the career centre staff. As such, it is now recommended that the career centerstaffs skills must be improved by briefing them with soft skills and making them updated withinformation on career center programs and the vacancies, since from the students point ofview, the unit service performance was also considered the institutions performance as awhole.
MEASUREMENT OF CUSTOMER SATISFACTION AT CAREER CENTRE IN HIGHER EDUCATION INSTITUTION Widyantoro, Harry
Journal of Economics, Business, and Accountancy Ventura Vol. 15 No. 1 (2012): April 2012
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v15i1.59

Abstract

The role of career center in a higher education institution (HEI) is vital as it is aimed at helpingthe graduates adapt to work when they get a job. Besides that, it is also a key to determinethe success of the education process. This research attempts to investigate the students’satisfaction on the pre-job services provided by the career center in preparing them withknowledge and skills to get a job through the following programs namely job preparationcourses, job fairs, and a hiring program. The research is qualitative and the data were gatheredfrom a tracer study. It showed that the students were satisfied with the ease to obtain thepre-job services provided in campus and the availability of vacancy board regularly informingvacancies needed by companies. However, the students were not satisfied with the serviceprovided by the career centre staff. As such, it is now recommended that the career centerstaff’s skills must be improved by briefing them with soft skills and making them updated withinformation on career center programs and the vacancies, since from the students’ point ofview, the unit service performance was also considered the institution’s performance as awhole.
THE GRADUATES’ PERCEPTION TOWARDS PERSONAL CHARACTERISTICS REQUIREMENT IN JOB SEEKING PROCESS IN HIGHER EDUCATION INSTITUTION Widyantoro, Harry
Journal of Economics, Business, and Accountancy Ventura Vol. 13 No. 2 (2010): August 2010
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v13i2.408

Abstract

Personal quality is generally needed in the companies such as the spirit of work, ambition, and ability to take challenges. Previous studies also assert that various companies had evaluated in different way towards the characteristics of personal quality. The purpose of this research is to identify the quality of the personal characteristics required by the company for university graduates. Besides that, this research also measures by evaluating the graduates (job seekers)’ quality of the personal ability that they have obtained from the learning process in universities, and to see the graduates’ perception of the importance of personal abilities against job search process. Respondents in this research were graduates of various higher education institutions in East Java which were looking for job vacancies. Data collection was done using questionnaire distributed to the respondents of about 346 graduates. Sampling technique used was convenient sampling method. Utilizing of this research, higher education institution can the personal qualification required by the company and the students’ perception conduct the evaluation of process and methods of learning in relation to the building of the graduate’s personal qualification and minimize the gap between on their personal qualification. The results are expected to have some implications for HEIs
RBBR Model: A Prediction Model of Bank Health Level Based on Risk for Regional Development Banks (BPD) in Indonesia Chaniago, Herizon; Widyantoro, Harry
Journal of Economics, Business, and Accountancy Ventura Vol. 20 No. 1 (2017): April - July 2017
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v20i1.1064

Abstract

The RBBR Model is a risk-based bank rating model. First of all, this study was conducted to find a model that can be used for predicting bank soundness and the level of bank health especially the Regional Development Banks (BPD) in Indonesia. Secondly, it tried to see the level of ability to moderate GCG variables on the relationship between bank business risk and bank soundness. Thirdly, it had to see the level of ability to mediate GCG variables on the relationship between bank profitability and bank soundness. This study used BPD in Indonesia as a population and all members of the population studied, thus it is a census study. The variables consist of business risk (liquidity risk, credit risk, market risk and operational risk), GCG score and earnings performance and capital performance as the independent variables and bank soundness as the dependent variable. The secondary data were collected by means of documentation method. Data analysis includes descriptive analysis and statistical analysis, to describe the results of research, and statistical analysis to answer the research problem. Statistical analysis PLS Warp and multiple linear regression analysis were used for analysis, and it was found that the model can be used to predict the health of BPD in Indonesia. Furthermore, GCG neither moderate the relationship between business risk and BPD health levels in Indonesia nor mediates the relationship between earnings performance and BPD health levels in Indonesia.