Claim Missing Document
Check
Articles

Found 5 Documents
Search

The effect of emotional intelligence, compensation and work environment on work engagement Diah Pranitasari; Wati Setianingsih; Dodi Prastuti; Pristina Hermastuti; Enung Siti Saodah
Monas: Jurnal Inovasi Aparatur Vol. 4 No. 1 (2022): June
Publisher : Badan Pengembangan Sumber Daya Manusia Provinsi DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54849/monas.v4i1.94

Abstract

This study aims to determine some factors that influence employee work engagement. The factors examined in this study were emotional intelligence, compensation and work environment. The results of this study are expected to be input for companies in order to enhance employee work engagement. The study was conducted in Gramedia Kelapa Gading Bookstore employees. The research method is a survey. The population in this study were all 100 employees of Gramedia Bookstore Kelapa Gading, using saturated sampling techniques. The data analysis techniques and data processing used are the Structural Equation Modeling (SEM) method and SmartPLS 3.0 consecutively. The results of this study are as follows: (1) the influence of the emotional intelligence on work engagement is 38%; (2) the effect of the compensation on work engagement is 6%; (3) the influence of the work environment on work engagement is 42%; (4) the effect of the emotional intelligence, compensation and work environment on work engagement is 52%; and the remaining 48% is influenced by other factors not examined in this study.
Workshop Project Based Learning: Cara Memulai Usaha yang Cerdas Diah Pranitasari; Doddi Prastuti; Pristina Hermastuti; Kus Tri Andyarini; Enung Siti Saodah; Kus Tri Dianavera
PROGRESIF: Jurnal Pengabdian Komunitas Pendidikan Vol 2 No 1 (2022)
Publisher : Bagian Pengelolaan Jurnal dan Penerbitan - Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta (BPJP - STEI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (606.141 KB) | DOI: 10.36406/progresif.v2i1.491

Abstract

Sekolah Menengah Kejuruan (SMK) aims to produce graduates who are ready to enter independent employment as entrepreneurs. With the average age of students still in a productive period to receive science and technology, including entrepreneurship, SMK is very important in preparing graduates who are ready to enter into entrepreneurship. For this reason, entrepreneurial characteristics in vocational schools need to be conditioned either through intracurricular, co-curricular and extracurricular activities. To fulfill the above, the Community Service Team conducted a workshop in the form of a webinar to students of SMK Paramitha Jakarta, with the aim of providing explanations and directions to students about the positive benefits of starting a business at a young age, providing explanations and directions for students to be able to start a business. intelligently and appropriately, and directing students so that they can market their business results appropriately. Through this activity, students are expected to be able to understand the positive benefits of starting a business at a young age. In addition, students are also expected to be able to start a business smartly and appropriately and have the ability to market their business results appropriately.
Intensitas Moral, Sifat Machiavellian dan Keseriusan Pelanggaran terhadap Intensi Whistleblowing Pegawai Pajak Merliyana Merliyana; Asep Saefurahman; Enung Siti Saodah
Jurnal Manajemen Vol 19 No 2 (2022)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STEI) Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36406/jam.v19i02.533

Abstract

This study aims to analyze the effect of moral intensity, machiavellian nature and seriousness of violations on whistleblowing intention. The population in this study were all tax employees in East Jakarta. The sample in this study were 88 respondents. This study uses an associative research strategy. In this research, the research method used is quantitative. The data used in this study are primary data in the form of questionnaires and the data processing method used in this study is multiple linear regression analysis. The results of this study indicate that moral intensity, machiavellian nature and seriousness of violations have a significant effect on whistleblowing intention.
PROGRAM PENDAMPINGAN PEMBERDAYAAN KELOMPOK DASAWISMA DALAM MENINGKATKAN PENDAPATAN RUMAH TANGGA MELALUI PENGOLAHAN LIMBAH ORGANIK RUMAH TANGGA: PENGOLAHAN SAMPAH ORGANIK MENJADI ECO-ENZYM Diah Pranitasari; Doddi Prastuti; Pristina Hermastuti S; Kus Tri Andyarini; Enung Siti Saodah; Iman Sofian Suriawinata
Jurnal Abdimas Bina Bangsa Vol. 4 No. 2 (2023): Jurnal Abdimas Bina Bangsa
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jabb.v4i2.735

Abstract

The Community Service Program is conducted continuously for 5 years. It is a continuation of a previously implemented Community Service Program and represents the second year of the program. In the first year, training was provided on the processing of household organic waste into planting media. This second-year Community Service Program aims to empower Dasawisma groups in increasing household income through the conversion of household organic waste into eco-enzymes. Eco-enzymes are often referred to as a versatile liquid because they can be used in households, agriculture, livestock, and industry. Each activity is accompanied by a mentoring program to ensure the successful implementation and provide guidance throughout. The short-term outcome of this community service activity is that Dasawisma groups in the Ciracas sub-district of East Jakarta are capable of processing organic waste into eco-enzymes. In the long term, it is hoped that Dasawisma groups in the Ciracas sub-district of East Jakarta will be able to utilize the results of organic waste processing to enhance their supplementary income
PENGARUH KEPUASAN PELANGGAN DALAM MEMEDIASI CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS PELANGGAN PADA MASA PANDEMI: Teknologi; Manusia; Proses; Kepuasan Pelanggan; Loyalitas Klien Diah Pranitasari; Singse Sihotang; Dodi Prastuti; Pristina Hermastuti; Enung Siti Saodah; Sri Harini
Jurnal Visionida Vol. 8 No. 1 (2022): Juni
Publisher : Fakultas Ekonomi Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jvs.v8i1.5655

Abstract

Penelitian ini bertujuan untuk menguji Bagaimana pengaruh customer relationship management terhadap kepuasan pelanggan dan loyalitas pelanggan pada PT Sun Motor Jakarta. Metode penelitian yang digunakan peneliti adalah kuantitatif dengan dengan strategi penelitian yang digunakan peneliti adalah strategi asosiatif/kausalitas. Penelitian ini menggunakan data primer dengan penyebaran kuesioner sebanyak 92 pelanggan PT Sun Motor Jakarta. Teknik pengambilan sampel digunakan dengan Nonprobability sampling metode sensus (sampling total). Metode pengolahan data dalam penelitian ini menggunakan structural equation modeling (SEM) penelitian menguji Inner model, outer model dan hipotesis dengan menggunakan aplikasi SmartPLS 3.0. Hasil penelitian ini menunjukkan bahwa variabel People berpengaruh terhadap Loyalitas sebesar 30,5%. Process tidak berpengaruh terhadap loyalitas pelanggan. Teknologi tidak berpengaruh terhadap loyalitas pelanggan. People berpengaruh terhadap Kepuasan pelanggan sebesar 32,5%. Process tidak berpengaruh terhadap kepuasan pelanggan. Technology berpengaruh terhadap Kepuasan pelanggan sebesar 44,2%. Kepuasan pelanggan berpengaruh terhadap loyalitas pelanggan sebesar 37,3%. Kata Kunci: Teknologi, People, Process, Kepuasan Pelanggan