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All Journal Falah : Jurnal Ekonomi Syariah Studi Kasus Inovasi Ekonomi Jurnal Manajemen Bisnis Jurnal Fokus Manajemen Bisnis Jurnal Bisnis, Manajemen, dan Ekonomi Jurnal Manajemen Bisnis dan Kewirausahaan PERADABAN JOURNAL of ECONOMIC and BUSINESS Literacy : International Scientific Journals of Social, Education, Humanities JEBD
Siti Nurhasanah
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis Universitas Muhammadiyah Malang
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences

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Leader–member exchange and organizational commitment improve social business performance through organizational citizenship behavior Nurul Asfiah; Sandra Irawati; Siti Nurhasanah; Arif Rahman Hakim
Jurnal Fokus Manajemen Bisnis Vol. 15 No. 2 (2025)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v15i2.14317

Abstract

Across diverse economies, social enterprises have emerged as key drivers of sustainable development, adopting innovative business models to address social and economic challenges. As the importance of social business performance continues to grow, understanding the organizational factors that enhance such performance is essential. This study investigates the influence of leader–member exchange and organizational commitment on social business performance, with organizational citizenship behavior as a mediating variable. The research was conducted among micro, small, and medium enterprises supported by the Aisyiyah network in East Java, Indonesia, involving 146 respondents. Data were analyzed using structural equation modeling with partial least squares. The results reveal that leader–member exchange significantly affects social business performance, whereas organizational commitment shows a negative and non-significant effect, indicating that the hypothesized positive relationship is unsupported. leader–member exchange also positively affects organizational citizenship behavior, while organizational commitment does not. Furthermore, organizational citizenship behavior significantly enhances social business performance and mediates the relationship between leader–member exchange and social business performance, but does not mediate the organizational commitment–social business performance link. These findings suggest leadership quality is more decisive than employee commitment in eliciting discretionary behaviors that improve social business outcomes. The study strengthens the relevance of social exchange theory in explaining leadership–behavior–performance dynamics in social enterprises. From a practical perspective, leaders and owners of social MSMEs should prioritize cultivating trust-based relationships and fostering organizational citizenship behavior through recognition systems, while aligning employee commitment with proactive contributions. Such strategies are vital for balancing financial sustainability with social value creation in emerging economies.
Narrative Literature Review: Strategi Employee Retention Pada Perusahaan Siti Nurhasanah; Fajarria Tri Wandita; Annisa Amelia Vega
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 1 (2025): Juli - September
Publisher : CV. ITTC INDONESIA

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Abstract

Retensi karyawan menjadi tantangan utama dalam manajemen sumber daya manusia karna tingginya angka turnover dapat menurunkan produktivitas dan meningkatkan biaya operasional. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang memengaruhi retensi karyawan dan dampaknya terhadap individu maupun organisasi. Metode yang digunakan adalah literature review naratif dengan menelaah sepuluh artikel ilmiah yang relevan dalam rentang waktu 2011-2025. Hasil telaah menunjukkan bahwa retensi karyawan dipengaruhi oleh beberapa faktor, seperti kepuasan kerja, kepemimpinan, kompensasi, pengembangan karier, lingkungan kerja, dan keseimbangan kerja. Strategi retensi yang tepat tidak hanya meningkatkan loyalitas dan kesejahteraan karyawan, tetapi juga menurunkan biaya rekruitmen, memperkuat stabilitas tim, serta meningkatkan daya saing perusahaan. Studi ini menegaskan pentingnya pendekatan menyeluruh dalam merancang strategi retensi karyawan yang efektif dan berkelanjutan
Co-Authors Achmad Mohyi Aditya Dharma Agung Al Fath Demas Savigo Annisa Amelia Vega Arif Rahman Hakim Bemby Andrian Rahmadhan Defi Ratnasari Fajarria Tri Wandita Fien Zulfikarijah Henry Dwi Hatmoko Kenni Roz Lela Ramadhani Muhammad Andi Nopitaria Windika Nurul Asfiah R. Iqbal Robbie Ramadhani Bagus Permadi Rizki Febriani Rizky Febriani Titiek Ambarwati Warsono Warsono WIDAYAT -