Article Per Year (5 Year)
p-Index From 2020 - 2025
1.182
P-Index
This Author published in this journals
All Journal Kontigensi: Jurnal Ilmiah Manajemen Acman: Accounting and Management Journal Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Bulan Tati Fitria
STIE Pasundan Bandung
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Library & Information Science Social Sciences

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Kualitas Jasa terhadap Kepuasan Pasien Rumah Sakit Swasta di Kota Bandung Bulan Tati Fitria; Irena Larashati; Robbi Saepul Rahman
Kontigensi : Jurnal Ilmiah Manajemen Vol 6 No 2 (2018): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (34.561 KB) | DOI: 10.56457/jimk.v6i2.54

Abstract

Hospital gives health services to the publict to fulfill the patients’ needs and wants. They provides excellent image in production and high quality service. The public’s awareness is increased on the importance of health. Therefore, the best health service is urgently needed. Thus, there must be a further study about the quality of public hospital in Bandung. This study uses the descriptive verificative method. Moreover, this study uses path analysis to analyze the data. There are 317 respondents from four public hospitals as the samples with accidental sampling technique. The result shows the impact of direct evidence, empathy, reliability, responsiveness, the certainty on patients of private hospital are 83.5%. While the other factors that were not analyzed and have an impact on patients’ satisfaction is shown by epsilon 0.165 or 16.5%. Hopefully, the result of this study is beneficial for the growth of management science, especially the marketing management of private hospital in Bandung.
Pengaruh Komunikasi Interpersonal Dan Komitmen Organisasi Terhadap Kinerja Karyawan : (Studi pada salah satu perusahaan flagship di Kota Bandung) Mutiara Octaviana; Soelaiman Sukmalana; Bulan Tati Fitria; Windi Matsuko Danasasmita
Acman: Accounting and Management Journal Vol. 1 No. 2 (2021): Acman: Accounting and Management Journal
Publisher : Center of Research, STIE Pasundan, Bandung, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (31.646 KB) | DOI: 10.55208/aj.v1i2.23

Abstract

The study of human resources within the organization focuses on individual performance to achieve optimal results. Therefore, it is necessary to have effective communication and employees committed to the tasks assigned by the organization. This research departs from the problems in the field, which indicate that there are inadequate employee performance results that thoughts to cause by interpersonal communication and employee commitment. This study aims to determine the effect of interpersonal communication and organizational commitment on employee performance. The research method is a survey of employees who work at one of the flagship companies in Bandung with a sample of 35 employees. The results showed a significant effect of interpersonal communication and organizational commitment on employee performance. The study results recommend that companies have more interpersonal communication and employee commitment to achieve optimal performance.
Pengaruh Motivasi Kerja, Kompensasi, Dan Pengembangan Sumber Daya Manusia Terhadap Kinerja Pegawai Pada Direktorat Sarana Dan Prasarana Badan SAR Nasional Indah Damayanti; Bulan Tati Fitria
Jurnal Ekonomi, Bisnis & Entrepreneurship Vol. 12 No. 2 (2018): Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIE Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/97kegq89

Abstract

This research conducted at the Directorate of National SAR Agency Facilities, and Infrastructure, Results of the Preliminary Study Shows that the Employee Performance of the Directorate of National SAR Agency Facilities and Facilities is not optimal. The lack of optimal Employee Performance at the Directorate of National SAR Agency Facilities and Infrastructure is allegedly due to Work Motivation, Compensation, and Human Resource Development which are still low. Departing from the above phenomena, the problems formulated in this study are as follows: How to work motivation, compensation, human resource development, and employee performance of the Directorate of National SAR Agency's Facilities and Facilities. How significant is the influence of Work Motivation, Compensation, and Human Resource Development on the Performance of Employees of the National SAR Agency Infrastructure and Facilities Directorate both partially and simultaneously. The research method used was descriptive analysis method, with a population of 39 people, and all of them used as respondents (survey). Data analysis techniques used are correlation analysis techniques to determine the degree of closeness of the relationship between research variables and path analysis to assess the effect of both direct and indirect independent variables on the dependent variable. In its operation, SPSS 20 and Excel software used. The results showed that there was a significant effect of work motivation, compensation and development of human resources on the performance of employees of the National SAR Agency's Directorate of Facilities and Infrastructure at 80.12%.
Pengaruh Motivasi Dan Disiplin Kerja Terhadap Kinerja Karyawan Bulan Tati Fitria; Deti Racaliani Hardianti
Jurnal Ekonomi, Bisnis & Entrepreneurship Vol. 13 No. 1 (2019): Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIE Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/73vym875

Abstract

The aim of this study is finding and analyzing the impact of motivation and work discipline on employee performance. This study uses the descriptive analysis and verification analysis with 35 respondents. In addition, this study uses path analysis. The result shows that motivation is adequate, the result of work discipline is acceptable, and employee performance is decent. The direct and indirect effect of motivation on performance is 0,369. The direct and indirect effect of work discipline on performance is 0,362. The entire effect is 0,731. Coefficient determination is 73.1% and the rest is 26.9% from the other variables that have effect on employee performance but they were not analyzed on this study.
Co-Authors ., Mulyatno Ani Sumarni Coenraad, Dhea Perdana Damayanti, Indah Danasasmita, Windi Matsuko Deti Racaliani Hardianti Deti Racaliani, Hardianti Djajun Juhara, Djajun Endang Hadiat Endang Hadiat Hardianti Deti Racaliani Hardianti, Deti Racaliani Indah Damayanti Indah Damayanti, Indah Jannah, Annita Jannah, Annita Jannah Kania Prissilia Kania Prissilia Larashati, Irena Lasmaya, S Mia Lasmaya, S. Mia Mulyatno Mulyatno Mulyatno, Mulyatno Mutiara Octaviana Nurdiansyah, Haris Prissilia, Kania Purwanto, Agmy Dewi Rahman, Robbi Saepul Ramdani, Adam S Mia Lasmaya Sukmalana, Soelaiman Tansar, Indri Ayu