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All Journal Jurnal Computech & Bisnis (e-Journal) Acman: Accounting and Management Journal Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal) Majalah Bisnis & IPTEK
Resawati, Retno
STIE Pasundan, Bandung
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Library & Information Science Social Sciences

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Journal : Jurnal Computech

 1 
PENGARUH EFEKTIVITAS SUPERVISIOR TERHADAP PENINGKATAN DAN PENGEMBANGAN KARYAWAN PADA LEMBAGA KEUANGAN DI KOTA BANDUNG Aan Hardiyana; Nenny Rinawati; Retno Resawati
Jurnal Computech & Bisnis (e-Journal) Vol 14, No 1 (2020): Jurnal Computech & Bisnis
Publisher : STMIK Mardira Indonesia, Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (214.061 KB) | DOI: 10.55281/jcb.v14i1.224

Abstract

The complexity of employee behavior in an organizational environment causes management to take management steps effectively. One way to increase employee effectiveness is to optimize and develop organizational members so that it will have an impact on output following the targets that have a plan. The population in this study were employees of financial institutions in the city of Bandung. The approach used is a survey approach where the sample to use is 150 employees of supervisors and employees who work in financial institutions in Bandung City. To answer the research hypothesis, the data analysis technique used component-based SEM Partial Least Square analysis. This study develops a model by filling the theoretical gap where there has been no research that has tested the effectiveness of supervisors on simultaneous employee improvement and development. The results showed that the fit model affected the effectiveness of supervisors on employee improvement and development. Implications of research results.Keywords : Supervisor Effectiveness, Job Involment, Work Engagement.
PENGARUH EFEKTIVITAS SUPERVISIOR TERHADAP PEMBERDAYAAN KARYAWAN LEMBAGA KEUANGAN MIKRO DI KOTA BANDUNG Nenny Rinawati; Retno Resawati
Jurnal Computech & Bisnis (e-Journal) Vol 13, No 2 (2019): Jurnal Computech & Bisnis
Publisher : STMIK Mardira Indonesia, Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (196.724 KB) | DOI: 10.55281/jcb.v13i2.210

Abstract

This research was conducted at a micro finance company in the city of Bandung which focuses on the effectiveness of supervisors that influence employee empowerment. Quantitative research methods with a cross-sectional survey approach. The sampling technique uses simple random sampling on 100 employees. Data processing analysis techniques using simple regression analysis. The results of the study support the initial assumption that there is a influence of the effectiveness of supervisors on employee empowerment at financial institutions in the city of Bandung. Keywords: effectiveness, supervisior, employee empowerment.
The Influence of Product Quality and Service Quality on Consumer Satisfaction at a Restaurant in Jakarta Puput Pratiwi; Retno Resawati
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.287

Abstract

The objective of this study is to gather data, facts, and information about the quality of the product and service at a restaurant in Jakarta, analyze it, and draw conclusions in order to determine the impact of product and service quality on consumer satisfaction at the restaurant. The research was meticulously conducted over two months, commencing in October 2018, with the target population being the consumers of Nasi Kebuli Kebun Nanas Restaurant in Jakarta. A total of 94 individuals were involved in this comprehensive study, which employs descriptive research methodology. This study employs descriptive research methodologies. Descriptive research examines current facts pertaining to a specific problem obtained from a representative sample to examine hypotheses or address inquiries pertaining to the present condition of the subject being investigated. The variables Product Quality and Service Quality, which are crucial in understanding consumer satisfaction, are considered independent variables, denoted as X1 and X2, respectively. User Satisfaction is the dependent variable, denoted as Y. The calculation of the coefficient of determination R2 (R squared) provides a measure, expressed as a percentage, that describes the extent to which the independent variables, namely product quality (X1) and service quality (X2), contribute to the variations in consumer satisfaction at the Nasi Kebuli Kebun Nanas Restaurant in Jakarta. The variable (Y) accounts for 58.6% of the total, while the remaining 41.4% is attributed to other factors that are analyzed and also impact employee performance.
Co-Authors Aan Hardiyana Danasasmita, Windi Matsuko Dita Aulia Dwiyanisa, Ashila Eko Prasetiyo Endri Adi Wibowo Endri Adi Wibowo Fasha Nurhadian, Adhie Fatya Anissa Arliandhini Ira Rahayu Tarwiyah Larashati, Irena Megawati, Imelda Nenny Rinawati Puput Pratiwi Riadi, Farid Rinawati, Nenny Syyafiya Rheina Destiana