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All Journal Al-Ashr : Jurnal Pendidikan dan Pembelajaran Dasar Wealth: Journal of Islamic Banking and Finance International Journal of Entrepreneurship and Tourism
Khittah Ashilah
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Religion Arts Humanities Economics, Econometrics & Finance Education Social Sciences Other

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ANALISIS PENGARUH KUALITAS EDUKASI TERHADAP KEPUASAN DAN LOYALITAS KONSUMEN DALAM MENGGUNAKAN JASA SALON DAN KLINIK KECANTIKAN: (Studi Kasus Konsumen Salon dan Klinik Kecantikan di Tiga Kecamatan yang berada di kawasan Kota Jember Khittah Ashilah
Al-Ashr : Jurnal Pendidikan dan Pembelajaran Dasar Vol 4 No 2 (2019): September
Publisher : PGMI-FAI- UI Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (690.878 KB)

Abstract

Penelitian tentang “Analisis Pengaruh Kualitas Edukasi Layanan Terhadap Kepuasan dan Loyalitas Konsumen dalam Menggunakan Jasa Salon dan Klinik Kecantikan di Kota Jember”. Tujuan dalam penelitian ini adalah: (1) menjelaskan dan menganalisis pengaruh tangibilitas, reliabilitas, daya tanggap, jaminan dan empati terhadap kepuasan konsumen Salon dan klinik kecantikan di Kota Jember; (2) menjelaskan dan menganalisis pengaruh tangibilitas, reliabilitas, daya tanggap ,jaminan dan empati terhadap loyalitas konsumen Salon dan Klinik kecantikan di Kota Jember; (3) menjelaskan dan menganalisis pengaruh kepuasan terhadap loyalitas konsumen salon dan klinik kecantikan di Kota Jember. Populasi dalam penelitian ini seluruh kosumen salon dan klinik kecantikan di tiga kecamatan yang berada di kawasan Jember Kota yaitu kec. Patrang, kec.Sumbersari dan kec.Kaliwates dengan jumlah salon dan klinik kecantikan sebanyak 39, dengan jumlah konsumen semanyak 5040 yang menggunakan jasa salon dan klinik kecantikan. Penentuan jumlah sampel sebanyak 140 konsumen, pengambilan sampel dilakukan secara purposive random sampling. Metode analisis yang digunakan adalah metode persamaan struktural. Dan hasil analisis menunjukkan bahwa kelima variabel dimensi kualitas layanan berpengaruh signifikan terhadap loyalitas baik secara langsung maupun secara tak langsung melalui kepuasan konsumen. Daya tanggapmerupakan variabel yang paling dominan pengaruhnya terhadap loyalitas konsumen, sedang variabel yang terendah pengaruhnya adalah reliabilitas.
Position of the Fatwa of the National Sharia Council in the Fiqh Development of Sharia Financial Institutions Supandi, Ach Faqih; Bastomi Dani Umbara; Khittah Ashilah; Kiki Azakia
Wealth: Journal of Islamic Banking and Finance Vol. 4 No. 1 (2025): Wealth: Journal of Islamic Banking and Finance
Publisher : Faculty of Islamic Economics and Business, UIN Prof. K. H. Saifuddin Zuhri Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24090/wealth.v4i1.12958

Abstract

The purpose of the study was to further see the fatwa position of the National Sharia’ah Council in the development of Islamic economic and business fiqh in Indonesia as well as the implementation of duties and functions of the National Sharia’ah Council. Under the applicable statutory regulations, particularly Act No. 21 Year 2008 on Sharia Banking, there is a duty for regulators in this case the Bank of Indonesia to have the charge material contained in the Fatwa MUI absorbable and transformed in formulating Sharia’ah principles in the economic and financial fields of Shariaa into payload material of the Legislation Regulations which have legal and binding powers in general. Fatwa with classical definitions undergoes development and strengthening of positions in institutionalized and collective contemporary fatwa in Indonesia. Both issued by the MUI Fatwa Commission on religious and societal matters in general, as well as those issued by the DSN-MUI or fatwa on Sharia economic issues, particularly the Sharia Economic Institution. The fatwa issued by the MUI Fatwa Commission became a generally applicable referral as well as binding to the ummah of Islam in Indonesia, particularly morally. The DSN fatwa is becoming a binding reference to the existing Shariaa’ah financial institutions (LKS) in the homeland, as well as binding to communities interacting with the LKS.
The Analysis Of The Influence Of Product Design And Packaging On Customers’ Interest In Buying Farida Umi Choiriyah; Khittah Ashilah; Istiadah
International Journal of Entrepreneurship and Tourism Vol. 1 No. 1 (2023)
Publisher : Tourism Department, State Polytechnic of Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57203/ijent.v1i1.2023.20 - 26

Abstract

Micro, small and middle class enterprises (MSME) are one of the most important sectors for the economic progress of developing countries, for example Indonesia. The problem in this research is the method of making tape which still uses limited tools, design and packaging forms which tend not to be varied. From the research results,it is known that there is a significant effect of product design (X1) on customers’ buying interest (Y), that when there is an improvement in product design, consumer buying interest will increase. However, there is no significant effect of packaging (X2) on purchasing interest (Y), it means that if there is no improvement in packaging, there will be no reduction in consumers’ purchasing interest. It can also be concluded that product design and packaging have a simultaneous effect on customers’ buying interest. This means that every time there is an improvement in product design and packaging form, consumer buying interest will increase.
Co-Authors Bastomi Dani Umbara Farida Umi Choiriyah Istiadah Kiki Azakia Supandi, Ach Faqih