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All Journal JURNAL MEDIA INFORMATIKA BUDIDARMA JURTEKSI Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Riset Informatika Jutsi: Jurnal Teknologi dan Sistem Informasi DECODE: Jurnal Pendidikan Teknologi Informasi J-Com (Journal of Computer) Journal Of Computer Science And Technology Journal Of Indonesian Social Society Jurnal Ilmiah Multidisiplin Nusantara
Rika Nofitri
Sekolah Tinggi Manajemen Informatika Dan Komputer Royal
Religion Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Jurnal Riset Informatika

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IMPLEMENTATION OF E-COMMERCE IN PERCETAKAN CITRA BERSAMA TANJUNGBALAI USING THE CRM METHOD Nurhikma Ritonga; Neni Mulyani; Rika Nofitri
Jurnal Riset Informatika Vol. 4 No. 2 (2022): March 2022
Publisher : Kresnamedia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1031.564 KB) | DOI: 10.34288/jri.v4i2.156

Abstract

Citra Bersama Tanjungbalai Printing is a business engaged in selling printing products and services, established in 2006, located on Jalan Peninsula, Sirantau Village, Datuk Bandar District, Tanjungbalai City. The problems that occur in Citra Bersama Printing are not yet implementing an online sales system; customers have difficulty knowing sales information on the printing press. There is no information system to carry out promotions, and recording customer order data at the printing press is still done manually. Therefore, the E-commerce application uses the CRM method of web-based product sales and printing services to help buyers find various information and make it easier for buyers to place orders without coming directly to the printer. The application of E-commerce with the CRM method helps Tanjungbalai Citra Bersama Printing in conducting promotions and providing information related to the sale of products and services marketed to customers, as well as expanding sales of products and services sold due to promotional features, discount prices, customer data, live chat, and product ratings.
Co-Authors Ada udi Firmasyah Ade Irma Saputri Adi Prijuna Lubis Afdhal Syafnur Arridha Zikra Syah Bachtiar Efendi Dewi Anggraeni Dewi Maharani Eska, Juna Guntur Maha Putra Hidayatullah Hidayatullah Iqbal Kamil Siregar Irawati, Novica Jaka Kurnia Juliani Juliani Marthin Martunas Sihotang Nofriadi Nofriadi Novica Irawati Novita Pasha Nurhikma Ritonga Nurul Azura Raja Tama Andri Agus Reza Aditya Reza Nanda Nugraha Riki Andri Yusda Rolly Yesputra Suci Andriani Yessica Siagian Zulfi Azhar