Claim Missing Document
Check
Articles

Found 23 Documents
Search

IMPLEMENTASI KEBIJAKAN TRANSPARANSI DAN AKUNTABILITAS PELAYANAN PUBLIK (STUDI DI PDAM KOTA BANDUNG) Teni Listiani
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 4 No. 3 (2007): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v4i3.398

Abstract

This research aims at identifying how transparent and accountable service policy is implemented at PDAM Bandung City from the perspectives of PDAM employees and its customers. The result demonstrate good responses from the PDAM employees. Meanwhile, ustomer’s responses reflect that the implementation of transparent and accountable service policy has yet to improve. To diminish the gap, it is necessary for PDAM Bandung City to set some measures to deliver its services in more transparent and accountable ways. The measures include the improvement orpersonnel’s competencies and professionalism.
HUBUNGAN KESENJANGAN ANTARA KENYATAAN DAN HARAPAN BUDAYA ORGANISASI DENGAN KINERJA PEGAWAI DI LAN PERWAKILAN JAWA BARAT JAWA BARAT Teni Listiani
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 4 No. 2 (2007): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v4i2.405

Abstract

This research aims at finding out the corelation between the gap of current practices and ideals of organizational culture and employees’s performance in institution National Institute of Public Administration West Java Regional Office. This study employs an explanatory survey method, which is commonly used to correlate and examine two variables. In this resarch an independent variable (X) is the gap between the current practices and ideals of organizational culture asperceived by employees, whereas a dependent variable (Y) is employees’s performance. The result of hypothesis examination shows that at the level of 0.0, there is a correlation between the gap of current practices and ideals of organizational culture and employees’s performance with the degree of correlation categorized as strong (rs = -0.643) The conclusion of this study shows that employees: a) perceive the current practices of organizational culture are oreiented towards power and role culture. b) employees expect thatorganizational culture should be oriented toward achievements and support culture. Another connclusion is that the correlation between current practices of organizational culture and employees’s performance is negative, and the correlation between ideals oforganizational culture and employees’s performance is negative as well.
Evaluasi dari Kebijakan Pariwisata Geopark dan Strategi untuk Meningkatkan Jumlah Wisatawan yang Berkunjung ke Kabupaten Belitung Dino Gustaf Leonandri; Dwi Putranto Riau; Teni Listiani
Jurnal Ilmiah Pariwisata Vol 29 No 1 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i1.1781

Abstract

The management, socialization and development of the Belitung Geopark is very significant. The increase in the number of visitors has a positive impact on revenue and operational costs. Therefore, policies and marketing must be improved. The aim of this research is to analyze the evaluation of Belitung Regency government policies in improving the tourism industry. Evaluating the efficiency of human resource management in the tourism industry in Belitung Regency. Evaluate the effectiveness of collaboration between institutions in improving tourist visit programs in Belitung Regency. Examining the facilities, infrastructure and technology developed to attract investor interest in Belitung Regency. Analyzing resource allocation for the development of the tourism sector to increase the number of tourist visits. Based on the research findings of Leo Agustino (2016) using a policy evaluation model which includes various factors such as Apparatus Resources (SDA), Institutions, Facilities, Infrastructure, Technology, Finance and Supporting Regulations, the researcher concluded that evaluating regulatory implementation policies in Belitung Regency No. . 12 of 2015 and Regent Regulation no. 10 of 2019. Keywords: evaluation, tourism policy, competitiveness