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All Journal Journal on Education JURNAL LENTERA BISNIS Sinergitas Multidisiplin Ilmu Pengetahuan dan Teknologi (SMIPT) Jurnal Publikasi Ilmu Manajemen Journal of Information System, Technology and Engineering Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Darwis Darwis
Politeknik Maritim AMI Makassar
Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Manajeman Sumber Daya Manusia Di Lingkungan PT. Sarana Bandar Nasional Cabang Makassar Darwis Darwis
Prosiding Seminar Nasional Sinergitas Multidisiplin Ilmu Pengetahuan dan Teknologi Vol 4 (2021): Prosiding Seminar Nasional Ketiga Sinergitas Multidisiplin Ilmu Pengetahuan dan Teknol
Publisher : Yayasan Pendidikan dan Research Indonesia (YAPRI)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Potensi yang ada dalam sumber daya manusia di suatu perusahaan yang berkualitas akan menghasilkan suatu aktivitas yang optimal, sehingga dapat meningkatkan efektivitas dan efisiensi di sebuah perusahaan untuk memacu daya saing. Oleh sebab itu, setiap organisasi memerlukan sumber daya manusia yang berkualitas untuk mencapai tujuan yang telah direncanakan perusahaan.Sumber daya manusia merupakan penggerak sebuah perusahaan yang mampu memberikan kontribusi bagi perusahaan, Pada penelitian ini akan membahasa tentang manajemen sumber daya manusia di lingkungan PT. Sarana Bandar Nasional Cabang Makassar. Penelitian ini menggunakan metode penelitian kualitatif. data hasil penelitian diperoleh dari proses mencari dan menyusun secara sistematis, data yang diperoleh dari hasil observasi dan wawancara langsung di PT.Sarana Bandar Nasional Cabang Makassar. Hasil penelitian menunjukkan bahwa, operasional dan pemasaran pada PT. Sarana Bandar Nasional Cabang Makassar sudah berjalan dengan baik namun perusahaan mampu berkembang lebih baik lagi apabila memiliki fungsi manajemen perencanaan, pengorganisasian yang terstruktur serta dapat menempatan tugas, pengarahan, pengawasan secara optimal agar dapat menunjang kemajuaan perusahaan
Analysis of The Influence of Quality Control and Assurance on Management Resilience in Educational Organizations in Carrying Out Organizational Changes and Transformations Vivid Violin; Darwis Darwis; Haniwijaya Pahlawansah; Syeh Assery; Isep Nendri Rostiana
Journal on Education Vol 7 No 1 (2024): Journal on Education: Volume 7 Nomor 1 Tahun 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v7i1.7014

Abstract

This study aims to identify factors that influence management capabilities, especially in educational institutions, to adapt and transform in the digital era. This study uses a mixed method between quantitative and qualitative. This study involved 100 respondents and used a questionnaire as the main instrument for data collection. The results of the study indicate that the challenges faced by management in higher education require focus and improvement in governance. Universities that have been established for a long time encounter obstacles in implementing the effectiveness of the chain of command and streamlining the communication hierarchy. Universities face significant challenges in terms of human resource management and how to build good leadership quality. Several factors such as quality assurance systems and motivation also play an important role in influencing the managerial quality of educational institutions. The difference between universities that implement a quality assurance system and those that do not show that universities that do not implement a quality management system focus more on human management, while universities that implement a quality assurance system focus on matters related to administration
EKSPLORASI PERAN ORGANIZATIONAL SUPPORT DAN PROACTIVE COPING TERHADAP KINERJA KARYAWAN GENERASI Z Djunaedi Djunaedi; Ana Fitriyatul Bilgies; Tanti Widia Nurdiani; Darwis Darwis; Haniwijaya Pahlawansah; Vivid Violin
JURNAL LENTERA BISNIS Vol. 14 No. 1 (2025): JURNAL LENTERA BISNIS, JANUARI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i1.1402

Abstract

Generation Z is starting to dominate the world of work and presenting new challenges in human resource management. This study aims to explore the role of organizational support and proactive coping on the performance of Generation Z employees. Organizational support plays a role in providing support that can improve employee well-being and productivity. At the same time, proactive coping is a strategy that allows individuals to overcome work challenges more effectively. This study uses a quantitative method with a survey approach involving 250 respondents from industrial sectors. Data were collected through questionnaires that have been tested for validity and reliability. The analysis results show that organizational support positively influences the performance of Generation Z employees, both directly and through increasing proactive coping. In addition, proactive coping also acts as a mediator in the relationship between organizational support and employee performance. Thus, organizations need to increase support for employees and encourage the development of proactive coping strategies to improve their performance. The implications of this study are expected to provide insight for HR practitioners in designing more effective work policies and programs for Generation Z employees.
The Influence of Social Media Interactivity, User Experience and Brand Image on Customer Engagement in Digital Platforms of Digital-Based Retail Customers Indri Yani; Andi Herlina; Darwis Darwis; Vivid Violin; Haniwijaya Pahlawansah; Fransisca Dyah Anggraini
Journal of Information System, Technology and Engineering Vol. 4 No. 2 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i2.315

Abstract

The objective of this study is to examine the influence of Social Media Interactivity, User Experience, and Brand Image on Customer Engagement on Digital Platforms for digital-based retail consumers. Data were collected via online surveys and analyzed by using multiple linear regression. Before testing the hypotheses, validity and reliability tests, as well as the conventional assumption tests. The research results pointed out that Social Media Interactivity, User Experience, and Brand Image have a significant and positive impact on Customer Engagement in Digital Platforms partly and simultaneously. The leading variable impacting Customer Engagement is User Experience. The results of the study indicate that the quality of social media engagement, the best user experience, and a strong brand image may contribute to an increase in consumer contact on digital platforms. This research advances the literature of digital marketing, customer engagement, and consumer behavior, and offers practical implications for digital-based retail organizations to develop strategies to sustainably enhance customer engagement.
Implementation of Customer Experience and Service Quality Systems to Improve Customer Satisfaction at PT. SUCOFINDO (PERSERO) Strategic Business Unit (SBU) Coal Finy Saptarita; Anwar T.; Amrin Amrin; Andi Ningrat; Darwis Darwis; Reskyani Reskyani
Jurnal Publikasi Ilmu Manajemen Vol. 5 No. 1 (2026): Jurnal Publikasi Ilmu Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupiman.v5i1.6969

Abstract

This study aimed to analyze the effects of customer experience and service quality on customer satisfaction at PT Sucofindo (Persero) Strategic Business Unit (SBU) Coal. Customer satisfaction is important in the coal inspection and testing industry because corporate customers expect reliable, accurate, responsive, and professional services. This study employed a quantitative approach using a survey method. The population consisted of 400 customers, with 200 respondents selected using the Slovin formula with a 5% margin of error and accidental sampling. Data were analyzed using multiple linear regression with SPSS, supported by validity, reliability, classical assumption, t-test, F-test, and coefficient of determination analyses. The results showed that customer experience had a positive and significant effect on customer satisfaction, with a regression coefficient of 0.256, t = 7.491, and p = 0.000. Service quality also had a positive and significant effect, with a regression coefficient of 0.146, t = 4.311, and p = 0.000. The Adjusted R² value of 0.474 indicated that customer experience and service quality explained 47.4% of the variation in customer satisfaction. These findings highlight the importance of improving customer-oriented services, reliability, responsiveness, professionalism, and accuracy to maintain sustainable customer satisfaction.
Pemahaman Alat Keselamatan Di Kapal Penangkap Ikan Di Kecamatan Bonto Bahari Kabupaten Bulukumba Deselfia DNM Sahari; Mariani Loise; St. Syahriati; Andi Herlina; Darwis Darwis
Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Vol. 1 No. 3 (2023): September : Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/kegiatanpositif.v1i3.615

Abstract

Fishermen along the river in the Bonto Bahari sub-district utilize small boats, often called kettles, to find and catch fish. However, these fishermen pay little attention to safety while sailing without using safety equipment. Boat accidents on the river still often occur along the waters they catch fish because of the lack of safety equipment available on board. The purpose of this service is to provide material on how to prepare safety equipment on the ship and how to use good and correct safety equipment as it should be based on the provisions or experience of the speaker. The method used in this activity is the lecture and discussion method at group meetings, as the target of counseling is fishermen members using broadcast media in the form of power points and YouTube links. The results of community service activities regarding health education (counseling) on Understanding Safety Equipment on Fishing Vessels in Bonto Bahari District, Bulukumba Regency have been carried out well and received an enthusiastic response from the people of Bonto Bahari District.
Co-Authors Amrin Amrin Andi Herlina Andi Ningrat Anwar T. Bilgies, Ana Fitriyatul Deselfia DNM Sahari Djunaedi Djunaedi Finy Saptarita Fransisca Dyah Anggraini Haniwijaya Pahlawansah Indri Yani Isep Nendri Rostiana Mariani Loise Reskyani Reskyani St. Syahriati Syeh Assery Tanti Widia Nurdiani Vivid Violin