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All Journal Journal on Education YUME : Journal of Management JURNAL LENTERA BISNIS Economics and Digital Business Review BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer Jurnal Sistim Informasi dan Teknologi
Haniwijaya Pahlawansah
Politeknik Maritim AMI Makassar
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Social Sciences

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Measurement Analysis of the Level of E-Commerce Adoption Readiness in SMEs Using Technology Readiness Index Method Sulistyowati; Haniwijaya Pahlawansah; Chevy Herli Sumerli A; Cut Susan Octiva; Humaidah Muafiqie
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i2.263

Abstract

The purpose of this study is to determine the extent of readiness for adoption and what factors influence readiness for e-commerce adoption. This study uses the Technology Readiness Index (TRI) model and the Information Technology Adoption Model by adding the variables of customer readiness, competitive pressure, and IT adoption. The population in this study is SMEs. The sample used from this population is 150 respondents with the purposive sampling technique. This study used quantitative methods with analysis techniques using PLS-SEM and data analysis using SmartPLS version 3.0. The results of this study indicate that six out of ten hypotheses are accepted. So that the factors that influence the readiness of e-commerce adoption are the optimism variable for the customer readiness variable, the optimism variable for the competitive pressure variable, innovativeness for the customer readiness variable, innovativeness for competitive pressure, discomfort for customer readiness, and competitive pressure for IT adoption.
Analysis of The Influence of Negative E-Word of Mouth on Brand Disloyalty and Distrust of Digital Payment Application Users Firdaus Yuni Dharta; Haniwijaya Pahlawansah; Amin Budiastuti; Novi Rahayu; Mutiasari
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.307

Abstract

This study examines the possibility that brand mistrust mediates the indirect impact of unfavorable e-WOM on brand disloyalty among users of financial applications. Users of financial applications make up the research's sample population. With a total of 100 respondents, the researchers sampled using the non-probability sampling approach. Quantitative data is the type of information that researchers employ. In this study, questionnaires were used to gather data. Path analysis is the data analysis technique applied by the researchers in this study. According to research findings, bad E-WOM has an impact on consumers' mistrust of brands. Negative E-WOM has an impact on brand disloyalty. Brand disloyalty is not partially influenced by brand mistrust. Negative E-WOM and brand mistrust both have an impact on brand disloyalty simultaneously. Negative E-WOM does not have an indirect impact on brand disloyalty, which is mediated by brand distrust.
Analysis of The Influence of Quality Control and Assurance on Management Resilience in Educational Organizations in Carrying Out Organizational Changes and Transformations Vivid Violin; Darwis Darwis; Haniwijaya Pahlawansah; Syeh Assery; Isep Nendri Rostiana
Journal on Education Vol 7 No 1 (2024): Journal on Education: Volume 7 Nomor 1 Tahun 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v7i1.7014

Abstract

This study aims to identify factors that influence management capabilities, especially in educational institutions, to adapt and transform in the digital era. This study uses a mixed method between quantitative and qualitative. This study involved 100 respondents and used a questionnaire as the main instrument for data collection. The results of the study indicate that the challenges faced by management in higher education require focus and improvement in governance. Universities that have been established for a long time encounter obstacles in implementing the effectiveness of the chain of command and streamlining the communication hierarchy. Universities face significant challenges in terms of human resource management and how to build good leadership quality. Several factors such as quality assurance systems and motivation also play an important role in influencing the managerial quality of educational institutions. The difference between universities that implement a quality assurance system and those that do not show that universities that do not implement a quality management system focus more on human management, while universities that implement a quality assurance system focus on matters related to administration
EKSPLORASI PERAN ORGANIZATIONAL SUPPORT DAN PROACTIVE COPING TERHADAP KINERJA KARYAWAN GENERASI Z Djunaedi Djunaedi; Ana Fitriyatul Bilgies; Tanti Widia Nurdiani; Darwis Darwis; Haniwijaya Pahlawansah; Vivid Violin
JURNAL LENTERA BISNIS Vol. 14 No. 1 (2025): JURNAL LENTERA BISNIS, JANUARI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i1.1402

Abstract

Generation Z is starting to dominate the world of work and presenting new challenges in human resource management. This study aims to explore the role of organizational support and proactive coping on the performance of Generation Z employees. Organizational support plays a role in providing support that can improve employee well-being and productivity. At the same time, proactive coping is a strategy that allows individuals to overcome work challenges more effectively. This study uses a quantitative method with a survey approach involving 250 respondents from industrial sectors. Data were collected through questionnaires that have been tested for validity and reliability. The analysis results show that organizational support positively influences the performance of Generation Z employees, both directly and through increasing proactive coping. In addition, proactive coping also acts as a mediator in the relationship between organizational support and employee performance. Thus, organizations need to increase support for employees and encourage the development of proactive coping strategies to improve their performance. The implications of this study are expected to provide insight for HR practitioners in designing more effective work policies and programs for Generation Z employees.
Analisis Dampak Peningkatan Kapasitas Sumber Daya Manusia Badan Pendapatan Daerah Kota Tangerang Selatan Mawardi, Syamsi; Darwis; Pahlawansah, Haniwijaya; Violin, Vivid
Economics and Digital Business Review Vol. 7 No. 1 (2025): Agustus - Januari
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan menganalisis dampak peningkatan kapasitas sumber daya manusia (SDM) di Badan Pendapatan Daerah (BAPENDA) Kota Tangerang Selatan terhadap kinerja organisasi dan pelayanan publik. Latar belakang penelitian ini adalah tuntutan profesionalisme aparatur, perkembangan teknologi informasi, dan target peningkatan pendapatan asli daerah (PAD). Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik wawancara mendalam, studi dokumentasi, dan observasi partisipatif terhadap pejabat struktural, staf pelaksana, dan pihak terkait lainnya. Hasil penelitian menunjukkan bahwa pelatihan teknis, pengembangan kompetensi digital, dan pembinaan etos kerja telah memberikan kontribusi nyata terhadap peningkatan efektivitas kerja pegawai, kualitas pelayanan pajak daerah, serta penguatan koordinasi internal. Meskipun demikian, ditemukan hambatan berupa belum meratanya akses pelatihan, keterbatasan anggaran, dan kurang optimalnya evaluasi pasca-pelatihan. Penelitian ini merekomendasikan strategi pelatihan berbasis kebutuhan kerja (need-based training), sistem monitoring dan evaluasi berkelanjutan, serta kolaborasi lintas organisasi perangkat daerah untuk penguatan kapasitas SDM.
Analisis Kerentanan Website SMK Muhammadiyah 2 Bontoala Makassar Menggunakan Metode OWASP (Open Web Application Security Project) Pahlawansah, Haniwijaya; Basmar, Muh. Fahmi; Yusuf, Muhammad
BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer Vol 6 No 2 (2025): September
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/bios.v6i2.180

Abstract

The official website of SMK Muhammadiyah 2 Bontoala Makassar plays a crucial role as a medium for information and services. However, its significance is often not matched by a verified security posture. The primary problem addressed in this study is the potential for unidentified cybersecurity vulnerabilities on the website, which malicious actors could exploit. To address this problem, a systematic vulnerability analysis was conducted based on the Open Web Application Security Project (OWASP) Top 10 framework. The testing process combined automated scanning using the OWASP ZAP tool with manual validation via penetration testing to ensure the accuracy of the findings. The assessment successfully identified several critical security flaws, primarily in the categories of Cross-Site Scripting (XSS) (A03:2021), Security Misconfiguration (A05:2021), and Vulnerable and Outdated Components (A06:2021). These vulnerabilities directly expose the website to risks of data breaches, unauthorized content modification, and service disruption. This study concludes by providing concrete technical recommendations for administrators to mitigate the identified vulnerabilities and strengthen the website's overall security posture.
Analisis Kualitas Pelayanan Terhadap Kepuasan Mahasiswa dalam Implementasi ISO 9001:2015 di Politeknik Maritim AMI Makassar Pahlawansah, Haniwijaya; Yahya, Muhammad; Amiruddin, Amiruddin
YUME : Journal of Management Vol 5, No 3 (2022)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v5i3.2794

Abstract

AbstrakPenelitian ini bertujuan untuk mengetahui bagaimana pengaruh kualitas pelayanan dalam dimensi tangible, reliability, responsiveness, assurance dan empaty terhadap kepuasan mahasiswa dalam implementasi ISO 9001:2015 di Politeknik Maritim AMI Makassar. Populasi dalam penelitian ini adalah taruna di Politeknik Maritim AMI Makassar kemudian diambil sampel sebanyak 114 orang. Analisis data yang digunakan adalah statistik deskriptif dan menggunakan regresi sederhana serta regresi ganda untuk menjawab rumusan masalah. Hasil analisis data menunjukkan: (1) terdapat pengaruh secara signifikan tingkat kualitas pelayanan dalam dimensi tangible sebesar 52,1% terhadap kepuasan mahasiswa, (2) terdapat pengaruh secara signifikan tingkat kualitas pelayanan dalam dimensi reliability sebesar 73,5% terhadap kepuasan mahasiswa, (3) terdapat pengaruh secara signifikan tingkat kualitas pelayanan dalam dimensi responsiveness sebesar 79,2% terhadap kepuasan mahasiswa, (4) terdapat pengaruh secara signifikan tingkat kualitas pelayanan dalam dimensi assurance sebesar 72% terhadap kepuasan mahasiswa, (5) terdapat pengaruh secara signifikan tingkat kualitas pelayanan dalam dimensi reliability sebesar 79,1% terhadap kepuasan mahasiswa, (6) terdapat pengaruh secara signifikan tingkat kualitas pelayanan dalam dimensi tangible, reliability, responsiveness, assurance dan enpaty secara bersamaan sebesar 89,8% terhadap kepuasan mahasiswa, Kata Kunci: Tangible, Reliability, Responsiveness, Assurance, Empaty AbstractThis study aims to determine how the influence of service quality in the dimensions of tangible (physical evidence), reliability, responsiveness, assurance and empathy to the satisfaction of students in the implementation of ISO 9001: 2015 at the Polytechnic Maritime AMI Makassar. The population in this study were cadets at the Polytechnic Maritime AMI Makassar, then 114 people were taken as samples.The data analysis used is descriptive statistics and uses simple regression and multiple regression to answer the problem formulation. The results of data analysis show: (1) there is a significant influence on the level of service quality in the tangible dimension of 52.1% on student satisfaction, (2) there is a significant influence on the level of service quality in the reliability dimension of 73.5% on student satisfaction, ( 3) there is a significant effect on the level of service quality in the responsiveness dimension of 79.2% on student satisfaction, (4) there is a significant influence on the level of service quality in the assurance dimension of 72% on student satisfaction, (5) there is a significant influence on the level of quality service in the dimension of reliability of 79.1% on student satisfaction, (6) there is a significant influence on the level of service quality in the dimensions of tangible, reliability, responsiveness, assurance and empaty simultaneously by 89.8% on student satisfaction,  Keywords: Tangible, Reliability, Responsiveness, Assurance, Empathy
Co-Authors Amin Budiastuti Amiruddin Amiruddin Basmar, Muh. Fahmi Bilgies, Ana Fitriyatul Chevy Herli Sumerli Cut Susan Octiva Darwis Darwis Darwis Djunaedi Djunaedi Firdaus Yuni Dharta Humaidah Muafiqie Isep Nendri Rostiana Mawardi, Syamsi Muhammad Yahya Muhammad Yusuf Mutiasari Novi Rahayu Sulistyowati Syeh Assery Tanti Widia Nurdiani Violin, Vivid Vivid Violin