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Anjik Sukmaaji
Dinamika University
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Social Sciences Other

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Journal : International Research of Multidisciplinary Analysis

 1 
USABILITY-BASED MEDICAL INFORMATION SYSTEM PROTOTYPE USES A GOAL-DIRECTED DESIGN TO IMPROVE PATIENT ACCESS TO HOSPITAL SERVICES Anjik Sukmaaji; Sri Hariani Eko Wulandari; Dimas Fitrah Maulana
International Research of Multidisciplinary Analysis Vol. 1 No. 1 (2023): International Research of Multidisciplinary Analysis
Publisher : Nindikayla Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (424.442 KB) | DOI: 10.57254/irma.v1i1.11

Abstract

The results of preliminary research on the use of a medical website of a  hospital showed a usability value of 2.3 out of a scale of 4, which means that the quality of the website's services is not satisfactory, so patients are reluctant to   use medical  portal  services.   Even though the  hospital  patient service portal  is an essential medium  after the Covid-19  pandemic, it can be  used to  increase pasiesn access to  hospitals  by not knowing the time.  The   non-stop  operation  of the portal can help patients  get the information and  services that  patients need  anytime and anywhere.   .  However, not all services can satisfy customers or patients.  The behavior of the  people of the "New Normal" era  who must still pay attention to  distance, and changes in consumer behavior who are always looking for convenience through the internet, cause  hospitals to  be able to manage  portals which can meet the needs of hospital consumers.  Unfortunately, medical information portals are still managed with no regard for patient information needs.  The biggest challenge  in this study is achieving the hospital's goal of providing superior services for patients  by paying attention to medical  information needs.  patients. Therefore  ,     this research seeks to improve website  services  by  redesigning  the website as a prototype using  The design approach  of a  prototype Goal Directed Design (GDD) of a website can be known for its usability value. The end  of the study  showed that the  increase in the usability test results was based on the average value of all usability factors of 3.69 from the  original condition of  2.3 or an increase in the usability value of 60%.
Co-Authors - Afrizal Adi Nugroho Adi, Satriyo Adiprasetya, Rachmat Agus Dwi Churniawan Al-fiqrie, Muhammad Biaggi Alde Mohammad Rilando Amrizal Rizky Fajar Ananta Raditya Murti Andi Rahmatullah Tohir Andi Rahmatulloh Tohir Andre Yusdianto Andy Ardianto Anggraeni, Anindhia Anggraeni, Anindhia Antok Supriyanto Apriyanto, Samuel Christian Apriyanto, Samuel Christian Arantika Dwi Fibriana Arif Prasetiyo Utomo Arifin Puji Widodo Arifin Pujiwidodo Artanto, Bunggi Rivan Arumsari, Farah Priminta Arumsari, Farah Priminta Azid Malil'ula Wildan Muchollad Azwar Anas Azwar Anas Benny Febriantono Chrisdiansyah, Lutfi Chrisdiansyah, Lutfi Christian, Samuel Damayanti, Metta Ameilia David Alfian Ariyoga Dhyaksa, Gilang Wira Dhyaksa, Gilang Wira Dimas Fitrah Maulana Dinanta, Rangga Dwiky Rachman Hidayat Ekodono, Yohanes Ekodono, Yohanes Endra Rahmawati Erik Priyo Trenggono Erwin Sutomo Faizal Ardhana Farah Priminta Arumsari Feri Setiawan Adinata Fibriana, Arantika Dwi Firdaus, Wigananda Franstia Wira Sukma Susilo Gilang Wira Dhyaksa Habib, Muhsin Hadi Prawiro, Irfan Hananto, Priyanggoro Dwi Harsono, Eko Febri Hendra Setyo A. Nugroho Hendrokusumo, Ridzki Henry Bambang Henry Bambang Setyawan Herry Susanto Kwee Hoky Ajicahyadi I Gusti Bagus Wiksuana I Putu Mulya Gunawan I Wayan Agus Ista Putra Mahardika Ibnu Muslim Imaniyah, Solechatul Imaniyah, Solechatul Irene Rizky Andini Jatmiko, Prasetyo Budi Jatmiko, Prasetyo Budi Jidny Ilma Mochamad Julianto Lemantara Jusak Jusak Jusak Jusak Khatulistiwa, Angga Kurniawan Jatmika Kurniawan Jatmiko Kwee, Herry Susanto Kwee, Herry Susanto Lengo, Elisabeth Maria Lengo, Elisabeth Maria Lestanto Atmaji Luh Putu Ratna Sundari M. J. Dewiyani Sunarto Marchella, Winda Mardianto Basuki Mario Angelo Kevin Buga Langoday Martinus Sony Erstiawan Metta Ameilia Damayanti Mochamad Asyari Putra Pratama Mochamad Imam Mahudi Rohmansyah Mochamad, Jidny Ilma Mohammad Andriyas Muammar Qadhafi Muchollad, Azid Malil'ula Wildan Muchollad, Azid Malil'ula Wildan Muhammad Fuad Muhammad Ilhamil Mi Roj Muslim, Ibnu Ningsih, Norma Nugraha, Rizaldi Octavianus Wijaya Pantjawati Sudarmaningtyas Prasetya, Gandhi Angga Prasetya, Gandhi Angga Prasetyo Budi Jatmiko Prayogi, Welly Abdi Prayogi, Welly Abdi Putra Fajar Sandy Yudha Putra, I Gusti Ngurah Alit Widana Putra, Wahyu Septiono Asmara Putra, Wahyu Septiono Asmara Rachmat Adiprasetya Rahmawati, Endra Ramdhani, Shubhan Rangsang Purnama Rilando, Alde Mohammad Rilando, Alde Mohammad Rio Astamal Rizal Randy Saputra Rizky Ananto Putri Rizky Dwi Nugroho Rohmansyah, Mochamad Imam Mahudi Rolando, Roy Sally Febriana Monica Samuel Christian Apriyanto Se, Malkus Willybrodus Slamet . Sofriansyah, Achmad Triadianto Sofriansyah, Achmad Triadianto Solechatul Imaniyah Soli, Leonard Onnanda Sri Suhandiah Stanly Dody Setiawan Subijono, Tony Subijono, Tony Sulis Janu Hartati Sulistiowati Sulistiowati Syahrizal Setia Wicaksana Tan Amelia Teguh Sutanto Teguh Sutanto Titik Lusiani Tony Soebijono Tony Soebijono Tutut Wurijanto Valentinus Roby Hananto Vicky M Taufik Vicky M. Taufik Vicky Mohammad Taufik Vivine Nurcahyawati Wahyuningtyas, Nunuk Wardana, Dwi Kusuma Wardana, Dwi Kusuma Welly Abdi Prayogi Wijaya, Anak Agung Angga Wijaya, Iwan Willybrodus, Malkus Wulandari, Sri Hariani Eko Yermias Alfandy Oktario Wun Yohan Kurnia Putra Tjumoko Yohanes Ekodono Yohanes Setiawan Yudha, Putra Fajar Sandy Yudha, Putra Fajar Sandy Yusuf Ongky Alexsander Zulfikar Rahman Zulfikar Rahman, Zulfikar