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All Journal Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Record and Library Journal Edulib Publication Library and Information Science Darmabakti Cendekia: Journal of Community Service and Engagements Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi
Dyah Puspitasari Srirahayu, Dyah Puspitasari
Diploma-III Of Library Study Program, Faculty Of Vocational Studies, Universitas Airlangga, Surabaya-Indonesia
Religion Computer Science & IT Economics, Econometrics & Finance Engineering Library & Information Science Public Health Social Sciences

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Indonesia Public Libraries in the Age of AI Disruption: Building Dynamic Capabilities Srirahayu, Dyah Puspitasari; Anugrah, Esti Putri
Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Vol 14 No 1 (2026): March (Article in press)
Publisher : Program Studi Ilmu Perpustakaan UIN Alauddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/kah.v14i1a7

Abstract

Background: The disruption caused by artificial intelligence (AI) extends beyond profit-oriented sectors, fundamentally altering the operational landscape of non-profit institutions, including public libraries. To navigate this volatile environment, libraries must leverage Dynamic Capabilities (DC), the ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments. Purpose: This study explores how public libraries in Indonesia develop and deploy dynamic capabilities to address the challenges and opportunities presented by AI disruption. Methods: Adopting a multiple-case study design, research was conducted across seven public libraries in East Java (East Java Provincial, Malang, Jember, Probolinggo, Tulungagung, Pamekasan, and Kediri). Data were gathered through semi-structured interviews with 14 key informants, including library directors and senior librarians, to capture a comprehensive view of institutional responses. Findings: The study indicates that Indonesian public libraries have successfully activated Sensing capabilities to detect AI-related threats and shifts. Furthermore, these institutions demonstrated diverse Seizing capabilities through creative and adaptive strategic responses. Finally, Transforming capabilities were evidenced through structural organizational reconfiguration, human resource capacity building, strategic budget reallocation, and the reformulation of institutional policies. Originality/Value: This study provides empirical evidence that the Dynamic Capabilities framework is a vital tool for non-profit survival in the AI era. It offers a blueprint for library administrators to move beyond traditional roles, emphasizing that institutional agility and policy flexibility are essential for maintaining relevance in a digitally disrupted society.
Co-Authors Anna, Nove Variant Anugrah, Esti Putri Arik Afif Diaz Musafa Bagaskara Fatchurahman Dessy Harisanty Endang Fitriyah Mannan Esti Putri Anugrah Esti Putri Anugrah Esti Putri Anugrah Irfana, Ma'isyatus Su'adaa Listyarini, Rakhma Safitri Michael Fernando Arthur Unso Muhammad Rifky Nurpratama Muhammad Rifky Nurpratama Nasa Zata Dina Nove Eka Variant Anna Nurpratama, Muhammad Rifky Permata, Islahun Nabila Surya Rizki Imroatush Shofi Rochmah, Alfi Untilatur Salsabila, Rifdah Septriana, Maya Tesa Eranti Putri Tiara Kusumaningtiyas Tiara Kusumaningtiyas, Tiara Yuni Kurniasari