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All Journal CommIT (Communication & Information Technology) Binus Business Review ComTech: Computer, Mathematics and Engineering Applications Abdimasku : Jurnal Pengabdian Masyarakat Media Jurnal Informatika
Arta Moro Sundjaja, Arta Moro
School of Information Systems, Bina Nusantara University Jln. K. H. Syahdan No. 9, Jakarta 11480, Indonesia
Computer Science & IT Economics, Econometrics & Finance Engineering Health Professions Industrial & Manufacturing Engineering Mathematics Social Sciences

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The Behavior of Online Museum Visitors on Facebook Fan Page of the Museum in Indonesia Sundjaja, Arta Moro; Gaol, Ford Lumban; Abdinagoro, Sri Bramantoro; Abbas, Bahtiar S.
Binus Business Review Vol 8, No 3 (2017): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v8i3.3742

Abstract

The objective of this research was to discover the behavior of museum visitors on Facebook fan page in Indonesia based on the user motivation, user expectation, online community involvement, and Facebook fan page of the museum. This research used a quantitative approach to descriptive analysis. The population was the Facebook users who had followed the Facebook fan page of the museum in Indonesia. The samples used were 270 respondents. The researchers distributed the questionnaire to a Facebook group managed by museums or communities. Based on the demographic profile of respondent, the researchers discover that the respondents are highly educated, work as employees or student, and allocate more than Rp500.000,00 per month for traveling expense. Based on social media behavior of the respondents, the respondents are active using Facebook and not aware of the presence of museum in social media. The respondents require museum information, social interaction, and entertainment on Facebook fan page of the museum. Therefore, museum managers must maintain the content quality and perceived usefulness in delivering the information through Facebook. The involvement of cultural community can help people to get honest information about museum through credible opinion from the respondents.
IMPLEMENTATION OF BUSINESS INTELLIGENCE ON BANKING, RETAIL, AND EDUCATIONAL INDUSTRY Sundjaja, Arta Moro
CommIT (Communication and Information Technology) Journal Vol 7, No 2 (2013): CommIT Vol.7 No. 2 Tahun 2013
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v7i2.586

Abstract

Information technology is useful to automate business process involving considerable data transaction in the daily basis. Currently, companies have to tackle large data transaction which is difficult to be handled manually. It is very difficult for a person to manually extract useful information from a large data set despite of the fact that the information may be useful in decision-making process. This article studied and explored the implementation of business intelligence in banking, retail, and educational industries. The article begins with the exposition of business intelligence role in the industries; is followed by an illustration of business intelligence in the industries and finalized with the implication of business intelligence implementation.
The Impact of the Implementation of Business Intelligent to Support Decision-Making in the American Banking Industry: A Literature Review Sundjaja, Arta Moro; Veronica, Veronica
ComTech: Computer, Mathematics and Engineering Applications Vol 7, No 4 (2016): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v7i4.2530

Abstract

In facing globalization era, companies need to have innovation to survive in business competition. A change is needed to make a successful inovation, when a company needs a leader who has a strong managerial ability. The application of technology, in this case is business intelligence (BI), is an innovation that can becarried out by the management leader to survive in the complex world competition by finding appropriate decisions to solve business problems. This article was a literature review that concerned to exploration of the role of leadership and managerial ability in the application of BI on First American Company (FAC). The authors retrieved articles from google scholar with keywords, such as: leadership, managerial ability, and business. The implementation of BI on FAC proves to be a successful innovation formulated by the managementwho manage to change the company's financial situation that loss into a profit and managed to become the market leaders. In addition, this article also presented some cases of successful BI implementation which helped resolving credit problems and segmentation
The Development of E-Procurement System for an IT Consultant Company Ang, Ong Alexander; Sundjaja, Arta Moro
ComTech: Computer, Mathematics and Engineering Applications Vol 9, No 2 (2018): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v9i2.4497

Abstract

The research objective was to identify, analyze, and design a procurement information system that was developed by an IT consultant company for their client companies. Data collection techniques used were literature study, field study, document study, learning and trying the existing e-procurement system. Then, it was followed by analysis on general procurement processes using objectoriented analysis with Unified Modeling Language (UML) as tools. The result is a web-based e-procurement application that supports documentation and storage of transaction data. It also generates reports in accordance with company requirements. The main system features are Request Usage Form (RUF), Purchase Request (PR), Purchase Request Summary (PRS), Request for Quotation (RFQ), Quotation, Winner Selection (WS), Purchase Order (PO), and Receive Report (RR). It can be concluded that the developed system can support procurement processes effectively and efficiently, and integrate the inventory and approval system. Integration with inventory system will result in easier stock checking and automated update of goods data in the inventory system. It includes creating item, editing item, and receiving made report document. Integration with approval system will also result in the simpler process of documents approval in the e-procurement system.
Perancangan Sistem Informasi Akuntansi Revenue Cycle dan Inventory Pada PT XYZ Sundjaja, Arta Moro; Kristianto, Yudhi
ComTech: Computer, Mathematics and Engineering Applications Vol 1, No 2 (2010): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v1i2.2651

Abstract

PT XYZ is a trading company in electronic equipment distributor of Philips, that needs accounting information system in developing system ongoing manual to be a computerized one. The research method used is analysis method and object-oriented analysis and design (OOAD). The data collecting is through survey of the ongoing system and also interview based on supported theories, which gathered from the books about analysis and system design. The design method is through designing suggested system model. The expected result is sales accounting information system, cash income, and other feature to help PT XYZ in doing events. The result from this research is this information system application could help reduced data searching error transaction by employees. Especially, in reducing errors caused by data record error transaction by employees. This is purposed to every employee could be more focus in doing the events and more responsible in every acts. 
Perencanaan Keuangan untuk Mencapai Tujuan Finansial Sundjaja, Arta Moro
ComTech: Computer, Mathematics and Engineering Applications Vol 1, No 1 (2010): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v1i1.2218

Abstract

Financial planning of individuals started a trend in Indonesia in recent years. This paper will attempt to design an individual financial planning. Object of this project include individual financial planning and financial management, investment planning, financial planning elements, prepare an emergency fund and retirement funds, education costs and achieve other financial goals. Of this paper is expected to increase the knowledge of individuals in managing finances and choosing the right media investments and achieve their financial goals.
Investment Cost Model in Business Process Intelligence in Banking And Electricity Company Sundjaja, Arta Moro
ComTech: Computer, Mathematics and Engineering Applications Vol 7, No 2 (2016): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v7i2.2248

Abstract

Higher demand from the top management in measuring business process performance causes the incremental implementation of BPM and BI in the enterprise. The problem faced by top managements is how to integrate their data from all system used to support the business and process the data become information that able to support the decision-making processes. Our literature review elaborates several implementations of BPI on companies in Australia and Germany, challenges faced by organizations in developing BPI solution in their organizations and some cost model to calculate the investment of BPI solutions. This paper shows the success in BPI application of banks and assurance companies in German and electricity work in Australia aims to give a vision about the importance of BPI application. Many challenges in BPI application of companies in German and Australia, BPI solution, and data warehouse design development have been discussed to add insight in future BPI development. And the last is an explanation about how to analyze cost associated with BPI solution investment.
The Determinant Factors of Shopping Cart Abandonment Among E-commerce Customers in Indonesia Sundjaja, Arta Moro; Tatuil, Ariel Velasco; Scholus, Dionisius Vincent; Restiani, Yolanda Dwi
CommIT (Communication and Information Technology) Journal Vol. 18 No. 1 (2024): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v18i1.9308

Abstract

Predicting the non-purchase behavior of potential customers, such as the abandonment of online shopping carts, is a pivotal factor in determining the success of companies. Despite several conducted studies, further investigation is still required to gain a profound understanding of the underlying causes of these phenomena. The research aims to analyze the motivating factors behind shopping cart abandonment among ecommerce customers in Indonesia using a quantitative method. Furthermore, the population size is undefined, and the sample consists of 200 respondents selected through purposive sampling. The sample size is determined by five times the indicator number. The data analysis is conducted using Structural Equation Modeling (SEM) through SmartPLS 4.0.8.5, and the Coefficient of determination (R2) value for shopping cart abandonment is found to be 37.5%. The results show that complicated checkout, information overload, complicated policies, and limited shipping options positively impact shopping cart abandonment. Complicated checkout emerges as the most significant variable. Meanwhile, perceived cost and emotional ambivalence have no impact. The research also provides theoretical contributions and suggests future research for e-commerce companies and merchants. The theoretical contribution is how user emotions, user experience, merchant policies, and e-commerce regulation affect shopping cart abandonment. From the practical implications, e-commerce companies should focus on the user experience during checkout to reduce shopping cart abandonment.
Determinant Factors of Logistics Firm Performance Mediated by Optilog Adoption Using a Mixed Method with an Explanatory Sequential Analysis Melianie, Melianie; Widuri, Rindang; Gamayanto, Indra; Sundjaja, Arta Moro
CommIT (Communication and Information Technology) Journal Vol. 18 No. 2 (2024): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v18i2.11090

Abstract

Recently, trucking logistics service providers are focusing on adopting technology and Information Technology (IT) capability to improve performance. Hence, it is essential to investigate how the IT capability of the firm can enhance logistics performance and impact technology adoption on performance. Therefore, the research examines the determinant factors of logistics firm performance mediated by Optilog adoption. The research design is a mixed method with an explanatory sequential design using quantitative and qualitative data analysis. Quantitative data analysis uses Structural Equation Modeling (SEM), while qualitative analysis adopts in-depth interviews. The analysis population includes 41 Optilog users in the logistics firm in East Jakarta, with the experts adopting a census sampling method. For qualitative phase, the researchers also recruit four respondents holding supervisory positions or higher using Optilog for daily operations. The results show that logistics firm performance is influenced by service excellence and Optilog adoption. Additionally, perceived risk, traceability, and IT capability positively affect Optilog adoption, which mediates the effects on logistics firm performance. The results confirm the rejection of the hypothesis that Optilog adoption mediates IT capability on logistics firm performance. The thematic analysis further concludes that the system, implemented in March 2022, does not impact logistics firm performance significantly, according to the respondents. Consequently, IT departments depend on responsiveness to address users’ needs and issues since when the vendor develops the system, it faces significant constraints due to the development and maintenance costs.
Pembuatan Jurnal Untuk Meningkatkan Kompetensi Riset Di SMA Negeri 3, Semarang Gamayanto, Indra; Wibowo, Sasono; Novianto, Sendi; Zami, Farrikh Al; Sundjaja, Arta Moro; Sirait, Tamsir Hasudungan; Haryanto, Hanny; Winarno, Agus
ABDIMASKU : JURNAL PENGABDIAN MASYARAKAT Vol 7, No 3 (2024): SEPTEMBER 2024
Publisher : LPPM UNIVERSITAS DIAN NUSWANTORO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62411/ja.v7i3.2356

Abstract

Penelitian merupakan hal fundamental dalam pengembangan masa depan inovasi. Oleh karena itu, sangat penting untuk dipahami bahwa dengan melakukan penelitian maka perubahan akan dapat terjadi. Pada pengabdian masyarakat ini, kami menghadirkan jurnal khusus untuk SMA Negeri 3, Semarang, dimana hal ini akan sangat berguna untuk sebagai wadah utama dalam mempresentasikan hasil karya guru dan siswa. Hal ini harus dipublikasikan karena akan dapat menambah wawasan masyarakat, pengembangan inovasi dan juga dapat diterapkan dalam berbagai lini riset yang lebih tinggi. Selain itu, hal ini akan dapat membuat sekolah lain dapat belajar dan memungkinkan kerjasama riset yang lebih dalam. Hasil dari pengabdian masyarakat ini adalah guru dan siswa akan memiliki wadah untuk mempublikasikan penelitiannya, mengembangkan inovasi menjadi lebih dalam dan dapat ditingkatkannya kreativitas. Ini sangat bermanfaat karena akan dapat menghadapi era persaingan dalam pengembangan inovasi, riset dan pengembangan lainnya. Oleh karena itu, jurnal ini perlu dikembangkan lebih jauh agar dapat menghasilkan sesuatu yang lebih inovatif.
Co-Authors Abdinagoro, Sri Bramantoro Agus Winarno, Agus Al zami, Farrikh Ang, Ong Alexander Asih Rohmani, Asih Bahtiar S. Abbas Ford Lumban Gaol, Ford Lumban Hanny Haryanto Indra Gamayanto Mailangkay, Adele B L Marjuni, Aris Melianie, Melianie Prasetyo, Lusi Noviani Ramadhan Rakhmat Sani Restiani, Yolanda Dwi Rindang Widuri Sasono Wibowo Scholus, Dionisius Vincent Sendi Novianto Sirait, Tamsir Hasudungan Tatuil, Ariel Velasco VERONICA VERONICA Yudhi Kristianto Zami, Farrikh Al