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Triyugo Winarko, Triyugo
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IT Governance Capability Analysis in Digital Service Improvement at Pizza Hut Sunset Point: COBIT 5 Approach Winarko, Triyugo; Bakri, Asri Ady; Susanto, Edy; Sumartono, Sumartono
TECHNOVATE: Journal of Information Technology and Strategic Innovation Management Vol. 1 No. 3 (2024): July 2024
Publisher : PT.KARYA GEMAH RIPAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52432/technovate.1.3.2024.117-126

Abstract

The development of digitization makes the success of an organization is greatly influenced by the ability to manage information technology (IT) to improve digital services. Pizza Hut Sunset Point faces great challenges in ensuring that their IT systems are able to support optimal service. This study aims to measure IT governance capability at Pizza Hut Sunset Point using the COBIT 5 framework and identify areas that require improvement to improve digital services. The methods used include surveys and GAP analysis to assess the maturity level of various COBIT 5 domains, including EDM, APO, BAI, DSS, and MEA. The results show that although some domains such as BAI and some EDM have reached the maturity target, there are still some domains that require improvement, especially DSS and MEA. Recommendations for improvement include improving performance measurement metrics, strengthening IT strategy, and regularly evaluating vendors and IT partners. With the implementation of these recommendations, it is expected that Pizza Hut Sunset Point can improve their IT governance capabilities, thereby supporting more efficient digital services and increasing customer satisfaction. This research provides practical guidance for management to improve IT governance and develop effective digital strategies in the F&B industry.
The Effect of AI-Based Technology Implementation, Green Energy Sustainability, and Product Innovation on Economic Growth of the Manufacturing Industry in Indonesia Judijanto, Loso; Winarko, Triyugo; Tahir, Usman; Vandika, Arnes Yuli; Sarungallo, Amelia S.
West Science Nature and Technology Vol. 2 No. 03 (2024): West Science Nature and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsnt.v2i03.1281

Abstract

This study investigates the effect of AI-based technology implementation, green energy sustainability, and product innovation on the economic growth of the manufacturing industry in Indonesia. Using a quantitative research approach, data were collected from 120 manufacturing firms and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The results show that AI-based technology has the strongest positive impact on economic growth, followed by green energy sustainability and product innovation. AI-driven technologies optimize operations, reduce costs, and enhance decision-making, contributing significantly to the economic performance of firms. Green energy sustainability promotes long-term growth by reducing operational costs and improving environmental performance. While product innovation positively influences growth, its impact is relatively weaker, indicating the need for complementary factors. These findings provide insights for policymakers and industry leaders to focus on technological advancement, sustainability, and innovation as drivers of economic growth in Indonesia’s manufacturing sector.
Co-Authors A. A. Ngurah Gunawan Ahmad Junaidi Arnes Yuli Vandika Bakri, Asri Ady Budi Hartanto Destanto, Tri Dirayati, Fadhilah Dodi Sukmayadi edy susanto Fatimah Fahurian Hartanto, M Budi Hartantom, Budi Hilda Dwi Yunita ikhwan, Ahmad Judijanto, Loso M. Budi Hartanto, M. Budi marliana, iin Mila Karmila Musa Hefer Smas Mustamin, Kaso Romadhona, Rio S. Sumihatul Ummah MS, S. Sumihatul Ummah Sarungallo, Amelia S. Sumartono Sumartono Tahir, Usman Tarnando, Kiki Tobari Yodhi Yuniarthe