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All Journal Jurnal El-Riyasah : Jurnal Kepemimpinan dan Administrasi Jurnal Manajemen Pelayanan Publik Dinasti International Journal of Education Management and Social Science Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jumat Ekonomi: Jurnal Pengabdian Masyarakat PROFICIO: Jurnal Pengabdian Masyarakat Indonesian Tourism Journal Al-Manar Journal of Economic and Social Studies
Kamaruddin ., Kamaruddin
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Transportation Other

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Implementasi Kebijakan Sosial dalam Penanggulangan Gelandangan dan Pengemis di Kota Pekanbaru Ikhsan, Masrul; Kamaruddin, Kamaruddin; Nisaa, Fadhiilatun; Vio Vani, Resa; Rahmanul, Rahmanul
Iapa Proceedings Conference 2024: Resiliensi Indonesia dalam Pusaran Disrupsi Global
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1050

Abstract

Gelandangan dan pengemis (gepeng) menjadi permasalahan sosial berdampak signifikan di kota-kota besar yang ada di Indonesia, termasuk di Kota Pekanbaru. Gepeng merupakan cerminan jumlah masyarakat miskin yang terus mengalami peningkatan dari tahun ke tahun. Penelitian ini bertujuan untuk melakukan evaluasi pelaksanaan kebijakan sosial yang dilakukan oleh Pemerintah Kota Pekanbaru dalam menanggulangi gepeng, serta melakukan identifikasi kendala dan merekomendasikan solusi untuk meningkatkan efektivitas kebijakan di masa yang akan datang. Pendekatan penelitian menggunakan pendekatan deskriptif kualitatif dengan metode pengumpulan data melalui wawancara secara mendalam, observasi dan studi dokumentasi. Hasil temuan penelitian menunjukkan kebijakan penertiban, rehabilitasi sosial, dan pemberdayaan ekonomi telah diterapkan di kota Pakanbaru, namun efektivitasnya belum optimal. Ditemukan bahwa masih kurangnya koordinasi antarinstansi, keterbatasan anggaran, dan rendahnya partisipasi masyarakat menjadi kendala utama dalam implementasi kebijakan Sosial. Untuk itu, diperlukan peningkatan koordinasi antarinstansi, alokasi anggaran yang lebih memadai, serta peningkatan edukasi masyarakat untuk meningkatkan efektivitas kebijakan sosial dalam menanggulangi gepeng di Kota Pekanbaru.
Paradoxical Strategies for Winning Change in Government Bureaucracy Kamaruddin, Kamaruddin; Ikhsan, Masrul
Jurnal Manajemen Pelayanan Publik Vol 9, No 1 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i1.48460

Abstract

Bureaucratic reform in Indonesia has been a primary focus in efforts to enhance government efficiency and transparency. However, despite the implementation of various reform policies, data reveals that many government agencies still face challenges in implementing significant changes. This research aims to analyze the factors hindering the success of reforms, effective strategies to drive change, and the role of technology and political support in the process. The study focuses on the National Institute of Public Administration (LAN) as a case study due to its crucial role in Indonesia's bureaucratic reform. The findings indicate that paradoxical approaches, such as creating flexible roadmaps and promoting informal communication, can strengthen reform effectiveness. Additionally, consistent political support and ongoing training for employees are identified as key factors in fostering innovation and change within the bureaucracy. This study offers practical recommendations for decision-makers to improve the success of bureaucratic reform in Indonesia.
PENGARUH KEJELASAN SASARAN ANGGARAN, SISTEM PENGENDALIAN INTERNAL, SDM DAN MOTIVASI TERHADAP KINERJA APARATUR DESA DI KEC. SINGINGI HILIR KAB. KUANTAN SINGINGI Sischa, Sonia; Kamaruddin, Kamaruddin
Jurnal EL-RIYASAH Vol 10, No 2 (2019): Pelayanan Publik
Publisher : Sultan Syarif Kasim State Islamic University, Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jel.v10i2.8436

Abstract

This study aims to examine: (1) the influence of budget clarity on the performance of village officials, (2) the influence of Internal Control on the performance of village officials, (3) the influence of Human Resources on the performance of village officials, (4) the influence of  Motivation on the performance of village officials. The study was conducted at a village located in the district of Singingi Hilir, Kuantan Singingi. The Result showed that (1) budget clarity has significant influence on the performance of village officials, (2) Internal Control has significant influence on the performance of village officials, (3) Human Resources has significant influence on the performance of village officials, (4) Motivation has significant influence on the performance of village officials.
KELALAIAN BIROKRASI DAN KETIDAKADILAN PELAYANAN PUBLIK DI KANTOR DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PEKANBARU Wahyudi, Rodi; Kamaruddin, Kamaruddin
Jurnal EL-RIYASAH Vol 8, No 2 (2017): Desember 2017
Publisher : Sultan Syarif Kasim State Islamic University, Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jel.v8i2.4809

Abstract

Orang sering kecewa karena janji penyelesaian urusan mereka tidak dijaga. Pelayanan juga dipengaruhi oleh status sosial, semakin tinggi status sosial layanan semakin cepat. Penelitian ini bertujuan untuk menguji apakah masih ada birokrasi dan ketidakadilan dalam pelayanan publik? Jika masih membuktikan apa penyebabnya dan usaha apa yang bisa dilakukan untuk mengurangi perilaku buruk tersebut. Penelitian ini menggabungkan pendekatan kuantitatif dan kualitatif. Variabel Birokrasi Kelalaian terdiri dari 4 item dan variabel Ketidakadilan Birokrasi juga terdiri dari 4 item. Data diolah dengan menggunakan SPSS versi 20. Data dianalisis dengan menggunakan frekuensi dan uji deskriptif. Hasil analisis data kuantitatif diperdalam dengan data wawancara mendalam kepada informan kunci. Kuesioner penelitian telah diisi oleh 65 pegawai yang bekerja di Dinas Kependudukan dan Catatan Sipil Kota Pekanbaru. Hasil penelitian menunjukkan bahwa variabel kelalaian birokrasi tertinggi tidak dapat memberikan kepastian kapan waktu penyelesaian dokumenkarena setiap perserikatan berhubungan dengan sub-bagian lainnya. Sedangkan variabel ketidakadilan birokrasi yang paling banyak adalah ketika pejabat keluarga / VIP datang untuk berhadapan, maka diberikan pelayanan khusus kepada mereka. Sifat alami juga akan menjadi bentuk jika tidak ada diskriminasi dalam pelayanan. Karyawan harus mengubah pola pikir bahwa melayani masyarakat juga merupakan sholeh amal sebagai badan amal keagamaan lainnya.
Pelatihan Penyusunan CV ATS-Friendly dan Strategi Pencarian Kerja untuk Meningkatkan Literasi Karier Mahasiswa Saipul Al Sukri; Sonia Sischa Eka Putri; Asepma Hygi Prihastuti; Zikri Aidilla Syarli; Hijratul Aswad; Kamaruddin Kamaruddin
Jumat Ekonomi: Jurnal Pengabdian Masyarakat Vol. 7 No. 1 (2026): April
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/abdimasekon.v7i1.7233

Abstract

Increasing competition in the digital labor market requires students to master ATS-friendly CV writing, LinkedIn optimization, and effective online job search strategies. This community service program aims to enhance final-year students’ career preparation literacy through an experiential learning-based training conducted via Zoom Meeting. The program involved 85 students from the Management Study Program at Universitas Islam Negeri Sultan Syarif Kasim Riau and the Accounting Study Program at Universitas Persada Bunda Indonesia. The training employed lectures, demonstrations, guided practice, reflection, and mentoring. Evaluation was conducted using pre-test and post-test instruments to measure participants’ understanding of professional CVs, ATS-friendly CVs, LinkedIn, and digital job search strategies, along with a CV checklist assessing structure, completeness, and ATS compatibility. The results show an increase in the mean score from 57.2 to 85.6 with an N-gain value of 0.66 (moderate category). Improvements were also observed in CV quality, particularly in structure and keyword optimization, as well as increased activation and optimization of LinkedIn profiles. These findings indicate that experiential learning is effective in improving students’ digital career literacy and can be further developed through integration with university career center programs.
Implementasi Kebijakan Dispensasi Kawin Berdasarkan Peraturan Mahkamah Agung Nomor 5 Tahun 2019 di Pengadilan Agama Pekanbaru Dhea Ananda; Kamaruddin Kamaruddin
Al-Manar Journal of Economic and Social Studies Vol. 3 No. 1 (2026): Al-manar Journal of Economic and Social Studies
Publisher : Yayasan Almanar Pujud

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the implementation of the marriage dispensation policy based on Supreme Court Regulation Number 5 of 2019 at the Pekanbaru Religious Court. This study applies George C. Edward III’s policy implementation theory, which consists of communication, resources, disposition, and bureaucratic structure, and is strengthened by the principle of the best interests of the child. The research method used is descriptive qualitative with data collection techniques through   interviews,   observation,   and   documentation.   Research   informants consisted of judges, court clerks, service officers, and related parties at the Pekanbaru Religious Court. The results of the study indicate that the implementation of the marriage dispensation policy at the Pekanbaru Religious Court has not been fully optimal. In terms of communication, internal information dissemination has been carried out but has not yet been implemented continuously. In terms of resources, the number of court personnel is sufficient, but it is not yet supported by specialized competence in child-related cases and supporting professionals such as psychologists or counselors. In terms of disposition, policy implementation is still influenced by differences in judges’ perspectives in interpreting urgent reasons and the objectives of marriage dispensation. Meanwhile, in terms of bureaucratic structure, the examination process has generally followed the provisions of Supreme Court Regulation Number 5 of 2019, but has not been optimal in implementing child-friendly examination procedures and coordinating supporting services. Based on the principle of the best interests of the child, the implementation of marriage dispensation at the Pekanbaru Religious Court has not been able to consistently apply this principle, as policy implementation still relies on judicial discretion and is not yet supported by a comprehensive supporting system.
PENDAMPINGAN ADOPSI QRIS SEBAGAI UPAYA MENDUKUNG TRANSFORMASI PEMBAYARAN DIGITAL PADA UMKM Saipul Alsukri; Kamaruddin; Nurrahmi Hayani; Sonia Sischa Eka Putri; Ilham Chanra Putra
Jurnal Pengabdian Masyarakat FKIP UTP Vol 7 No 2 (2026): PROFICIO : Jurnal Abdimas FKIP UTP
Publisher : Fakultas Keguruan dan Ilmu Pendidikan Universitas Tunas Pembangunan Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/.v7i2.6752

Abstract

Transformasi pembayaran digital menjadi bagian penting dalam mendorong daya saing Usaha Mikro, Kecil, dan Menengah (UMKM), namun tingkat adopsi pembayaran non tunai pada UMKM mikro masih relatif rendah, terutama pada usaha skala kecil. Transformasi pembayaran digital menjadi bagian penting dalam mendorong daya saing Usaha Mikro, Kecil, dan Menengah (UMKM), namun tingkat adopsi pembayaran non tunai pada UMKM mikro masih relatif rendah, terutama pada usaha skala kecil. Kegiatan pengabdian ini bertujuan mendampingi implementasi QRIS untuk meningkatkan adopsi pembayaran digital pada UMKM di Kelurahan Tuah Madani, Kota Pekanbaru. Pendampingan dilakukan oleh mahasiswa mata kuliah Digital Marketing melalui identifikasi UMKM, edukasi, registrasi dan aktivasi QRIS, simulasi transaksi, serta monitoring penggunaan. Evaluasi dilakukan menggunakan observasi, wawancara, dokumentasi, dan monitoring berkala. Hasil kegiatan menunjukkan bahwa seluruh UMKM yang mengikuti pendampingan berhasil mengaktifkan QRIS, melakukan transaksi digital pertama, dan mampu menggunakan QRIS secara mandiri. Pendampingan implementatif terbukti meningkatkan pemahaman dan kepercayaan pelaku UMKM dalam memanfaatkan pembayaran digital.
Digitalization of Urban Tourism Innovation for Increasing Local Government Revenue Afrinady Rustam; Asrinaldy Asrinaldy; Hendri Koeswara; Kamaruddin Kamaruddin
Indonesian Tourism Journal Vol. 2 No. 3 (2025): November, 2025
Publisher : CV. Austronesia Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69812/itj.v2i3.189

Abstract

Urban tourism has emerged as a strategic driver of local economic development, yet cities face mounting challenges in translating tourism growth into measurable fiscal benefits. The proliferation of digital technologies ranging from smart ticketing systems and destination platforms to analytics-based governance presents opportunities for cities to enhance efficiency, transparency, and revenue capture. This study aims to examine how the digitalization of urban tourism innovation contributes to increasing local government revenue (LGR) through improved compliance, reduced leakage, and the formalization of tourism transactions. Using a Systematic Literature Review (SLR) approach, the research synthesizes empirical and conceptual studies from multidisciplinary fields including urban tourism, smart city governance, and public finance. Literature was systematically searched, screened, and analyzed to identify mechanisms linking digital innovation with fiscal performance. The findings reveal four dominant revenue pathways: (1) expanding the taxable base through transaction formalization, (2) enhancing compliance and auditability via digital payments and e-licensing, (3) reducing administrative and operational inefficiencies through automation and analytics, and (4) protecting long-term fiscal sustainability by improving destination management and visitor dispersion. The results highlight that fiscal gains materialize when digitalization initiatives are embedded within coherent governance frameworks and data-sharing mechanisms across public agencies and private actors. The study concludes that urban tourism digitalization can be a strategic fiscal instrument transforming cities into more efficient, accountable, and sustainable tourism ecosystems while strengthening their local revenue capacity.
Digital HR Analytics Capability and Talent Retention: The Mediating Role of Employee Trust in Technology in the Cellular Phone Industry Elvie Maria; Mulia Sosiady; Kamaruddin Kamaruddin; Poniah Juliawati; Peni Cahyati
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 6 (2026): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i6.6347

Abstract

The cellular phone industry is characterized by rapid technological innovation, intense competition, and continuous digital transformation. In early 2026, the global smartphone market was dominated by flagship models such as the Apple iPhone 17, Samsung Galaxy S25 Ultra, and Google Pixel 10, while premium performance devices including the OnePlus 15 and Samsung Galaxy Z Fold 7 led in advanced technological capability. In the mid-range and entry-level segments, devices such as Redmi 15C, TECNO Spark 40 Pro+, and Samsung Galaxy A07 gained significant market attention. This dynamic environment requires organizations within the cellular phone industry to strengthen digital human resource strategies to retain high-performing talent. This study examines the effect of Digital HR Analytics Capability on Talent Retention, with Employee Trust in Technology positioned as a mediating variable. This research adopts a quantitative explanatory design using a survey of employees working in companies engaged in the development, production, and distribution of leading smartphone brands in early 2026. Structural Equation Modeling (SEM) was employed to test the direct and indirect relationships among Digital HR Analytics Capability, Employee Trust in Technology, and Talent Retention. The findings indicate that Digital HR Analytics Capability has a positive and significant effect on Employee Trust in Technology. Employee Trust in Technology significantly influences Talent Retention, and Digital HR Analytics Capability also directly affects Talent Retention. Furthermore, Employee Trust in Technology partially mediates the relationship between Digital HR Analytics Capability and Talent Retention. These results suggest that data-driven HR decision-making systems, predictive workforce analytics, and transparent digital performance management enhance employee confidence in technological systems, which in turn strengthens retention intentions. This study contributes to strategic human resource management literature by extending digital capability frameworks into high-technology manufacturing industries. Practically, the findings highlight that companies in the cellular phone industry must not only invest in advanced HR analytics systems but also build employee trust in digital technologies to sustain competitive human capital advantages.
Co-Authors Afrinady Rustam Asepma Hygi Prihastuti Asrinaldy Asrinaldy Dhea Ananda Elvie Maria Fadhiilatun Nisaa Hendri Koeswara Hijratul Aswad Ikhsan, Masrul Ilham Chanra Putra Mulia Sosiady Nurrahmi Hayani Peni Cahyati Poniah Juliawati Rahmanul Rahmanul Resa Vio Vani Rodi Wahyudi Saipul Al Sukri Sonia Sischa Eka Putri Zikri Aidilla Syarli