Muhammad Rifki Shihab Muhammad Rifki Shihab
Faculty Of Computer Science, Universitas Indonesia, Jakarta,10340, Indonesia

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Journal : The Indonesian Journal of Computer Science

English English Annisa Sajidah; Muhammad Rifki Shihab
The Indonesian Journal of Computer Science Vol. 13 No. 3 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i3.3957

Abstract

Current technological developments encourage companies to re-evaluate their organizational business models to take advantage of technological advances. This research explores the impact of information technology in business model transformation at peer-to-peer lending company. PT XYZ is one of a financial technology (fintech) company in Indonesia which was originally engaged in the traditional lending and borrowing business and then transformed into peer-to-peer lending and then developed Supply Chain Financing (SCF) with a Business to Business (B2B) scheme which was previously only done by banks. The IT Impact Map analysis conducted in this study shows this company’s strategic transformation in adopting technology, IT has an impact on company strategy and value through business process reengineering and allows companies to capture new opportunities.
Penentuan Kriteria Vendor Teknologi Informasi Strategis Menggunakan Metode Fuzzy Analytical Hierarchy Process: Studi Kasus PT ABC Ardyani, Silvia Ayu; Shihab, Muhammad Rifki
The Indonesian Journal of Computer Science Vol. 13 No. 5 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i5.4288

Abstract

PT ABC is a national scale financial company whose services have spread throughout Indonesia and several countries in the world. Apart from that, PT ABC also encourages digitalization in improving its digital services. In improving its digital services, PT ABC involves all internal resources and IT vendors. During 2023, there will be 189 IT vendors collaborating with PT ABC. With a large number of IT vendors, it is necessary to group IT vendors to make it easier for companies to determine future strategies. Currently it is felt that determining the criteria for strategic IT vendors is no longer appropriate to the company’s conditions, so updated are needed. Determination of the criteria and subcriteria for this research was carried out through focus group discussion with 3 respondents. The results of the FGD stated 3 criteria and 2 subcriteria that could be used in this research. These criteria and subcriteria were then weighted using the fuzzy analytical hierarchy process (FAHP) method which was then tested on 25 IT vendors randomly.
Transformation of Business Licensing through a Single Submission System on Public Service Efficiency: A Case Study of the Indonesia National Single Window Agency (LNSW) Rizha Febriyanti; Ranti, Benny; Shihab, Muhammad Rifki; Wicaksana, I Gusti Ngurah Adi; Mekkawati, Handini; Salbari, Faris; Diarto, Nur
The Indonesian Journal of Computer Science Vol. 13 No. 5 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i5.4411

Abstract

The Indonesia National Single Window (LNSW) Agency developed a single submission system, namely the Indonesia National Single Window (SINSW) System, as a one-stop submission facility. Before the development of SINSW, the process of applying for business permits in Indonesia was complicated and time-consuming. This is because stakeholders have to process permits directly with various relevant ministries or institutions, causing data repetition and cost and time inefficiencies in the export, import and logistics processes. This research aims to analyze the transformation of LNSW into a one-stop business licensing and management agency through the implementation of SINSW and its impact on the efficiency of public services in exports, imports and logistics in Indonesia. This research also compares the implementation of the National Single Window (NSW) in Korea, Singapore, and Japan. The results of the research are recommendations for improving the efficiency of LNSW services in the future through the adoption of artificial intelligence (AI) via chatbots to handle complaints of slow responses for service users.