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PENGARUH ASPEK FASILITAS PENUNJANG TOWER TERHADAP PELAYANAN PENERBANGAN PERUM LPPNPI UNIT MUARA BUNGO Rafi Mikail Akbar; Abdul Mu’ti Sazali; Syahrul Aman
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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With adequate facilities for the AFIS unit, the safety and comfort aspects will be guaranteed in aviation safety services. However, the reality is different from what happens on the ground. The purpose of this research is to create a comfortable environment and provide equipment that is in accordance with the ACO contained in the CASR Part 170 sub part 170.G (170.060) document regarding the operational requirements of air traffic service. However, in the implementation of providing flight communication services, the tower which should be a personnel workspace is not used properly. As a result, several difficulties arise that interfere with the performance of personnel such as noise disturbances and external parties. The research method used is descriptive qualitative method. The use of this method is to analyze, describe and summarize various conditions, situations from various data collected in the form of interviews or observations. Data collection techniques carried out in the form of interviews in the form of questions and answers by resource persons who act as informants to obtain data. Then observation, because observation has specific characteristics compared to other techniques. And finally, through library studies, by reviewing books, literature, and various reports related to the problem to be solved. The results of this study indicate that the performance of ACO personnel in providing services can disrupt the process of giving and receiving information to pilots.

PERLUNYA ATS ROUTE ANTARA PKN VOR DAN POIN SUMDI UNTUK OPTIMALISASI LALU LINTAS PENERBANGAN DI PANGKALAN BUN CONTROL ZONE (CTR) DAN TERMINAL CONTROL AREA (TMA) Afrizal Wahiddin Samsudin Tengku Idris; Dani Chandra Yudo Pranoto; Abdul Mu’ti Sazali
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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ATS route is a special route designed to facilitate the flow of air traffic as required in the provision of air traffic control services. However, at Pangkalan Bun there are still flight paths that use direct instructions, one of which is the scheduled flight path to Ahmad Yani Airport Semarang which uses the SUMDI direct point instruction, even though the number of scheduled flights to and from Ahmad Yani Airport Semarang via SUMDI points is the most congested air route with 10 scheduled flights per day out of a total of 30 scheduled flights at Iskandar Airport.This study aims to provide input regarding the need for the Pangkalan Bun ATS route to Semarang and Surabaya in order to optimize the provision of air traffic services in the Pangkalan Bun Control Zone (CTR) and Terminal Control Area (TMA). The research method used in this research is descriptive qualitative using data collection techniques in the form of interviews, observations and literature studies. The source of data and research was obtained from Perum AirNav Indonesia LPPNPI KCP Pangkalan Bun, and addressed to ATC personnel stored at Perum AirNav LPPNPI KCP Pangkalan Bun. The results showed that the ATS route between Pangkalan Bun, Surabaya and Semarang often conflicted, so the ATS route was needed to facilitate flight traffic guides in providing services so that flight traffic services at CTR and TMA Pangkalan Bun could be more optimal.

OPTIMALISASI PENGGUNAAN PERANGKAT ATC SYSTEM (TERN) DALAM PELAYANAN ATS MESSAGES DI UNIT ATS-RO PERUM LPPNPI CABANG DENPASAR Dwi Fitrianingsih; Abdul Mu’ti Sazali; Syahrul Aman
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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ATC System (Tern) in Perum LPPNPI Denpasar Branch is the third in Indonesia, the first is in Balikpapan, then Jogja and the third is Bali and Surabaya. TERN itself has complete features and superior but there are still problems in it caused by some things so it can not be perfect in service in the unit ATS Reporting Office (ARO) Denpasar. Some of the problems encountered are error handling, terminated which takes more time, some waypoint VFR route that has not been registered and some FPL that has not been accommodated properly. The purpose of this study is to find out if optimization of Tern device usage can support ATS Messages services in ARO units, to know how to optimize for better use of Tern devices in the future. In the work of this Final Task the author uses qualitative descriptive methods with observation and interview data collection techniques. For observation the author did so from December 2020 to March 2021. From the results of the research conducted, the authors found the results that ACO personnel think that Tern is very useful in terms of monitoring every existing flight data, namely Flight Plan, Delay, Change, Arrival, Departure, Cancel, etc. But there are also obstacles that some features in Tern are not optimal so as to make the ATS Messages service a little hampered or take more time. Due to constraints in some features, the use of TERN devices is less optimal because ACO personnel prefer to use WBF to make FPL changes. See from some research that the authors of the study about TERN all have in common that TERN is very useful for each unit whether it is APP / TMA, Tower or ARO because the features are very useful for these units.

ANALISA PENGGUNAAN SECONDARY FREQUENCY TERHADAP PELAYANAN LALU LINTAS UDARA PADA UNIT FLIGHT SERVICE STATION (FSS) DI PERUM LPPNPI CABANG AMBON Rico Yudhi Syaputra Simbolon; Abdul Mu’ti Sazali; Syahrul Aman
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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In providing air traffic services, good communication is needed between Ambon FSS and aircraft and vice versa or what is commonly called Air-Ground communication. Good communication must be established between the FSS unit and the aircraft so that the aircraft itself can receive the information provided by the FSS unit properly which has an impact on the safety and security of the flight itself. Communication disturbances in guiding flight communication at the Ambon FSS Unit in the form of the entry of aircraft pilot voices that are not traffic to Ambon FSS have an impact and disturb flight communication personnel. The purpose of this study was to determine the use of secondary frequency in the FSS unit of Perum LPPNPI Ambon Branch has been carried out properly so that communication between ACO personnel and aircraft can run well so that flight safety and security can be carried out properly. The method used in this research is descriptive qualitative, namely research with qualitative data types, in the form of statements, sentences, and documents. Data collection techniques using the method of observation, interviews, documentation and literature study. The results of the research that the author has done can be concluded that communication interference due to the use of the same frequency interferes with communication between communication personnel and pilots at Perum LPPNPI Ambon Branch. Therefore, it is necessary to have a backup frequency or a secondary frequency on Ambon FSS so that the flight service station service delivery becomes more optimal.

PENGARUH PANDEMI COVID-19 TERHADAP PERGERAKAN INCOMING DAN OUTGOING CARGO DOMESTIK DI BANDAR UDARA INTERNASIONAL ZAINUDDIN ABDUL MADJID LOMBOK Alprisda Windi Permatasiwi; Abdul Mu’ti Sazali; Dewi Ratnasari
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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The Covid-19 pandemic has an impact on several aspects of life, one of the biggest impacts on the world of aviation. Due to Pembatasan Sosial Berskala Besar (PSBB) policy that has been established by the government, passenger traffic in 2020 has decreased compared to 2019. In addition to a decrease in passengers, the Covid-19 pandemic also has an impact on the demand for air cargo. This study aims to determine the condition of cargo movement in & out during the pandemic so that it can be used as a comparison and evaluation as well as to find out the development of air cargo before the pandemic to the time of the pandemic that occurred until the start of improvement in better conditions. This research was conducted using a qualitative descriptive method using data collection techniques in the form of observation, literature study, and interviews. The results showed several factors that caused the demand for air cargo to decrease by almost 50%, which made the movement of incoming and outgoing cargo unstable. This has an impact on the occurrence of changes in the type of commodity of the cargo goods. In addition, after the Covid-19 pandemic, the mechanism for handling incoming and outgoing cargo must be paid more attention. In addition, health protocols must be implemented for the safety of cargo goods to the cargo handling personnel. However, based on the author's research, there are still frequent negligence of cargo personnel at Zainuddin Abdul Madjid International Airport Lombok in implementing health protocols.

ANALISA PENGARUH PELAKSANAAN SISTEM SCAN BARCODE DI TERMINAL KARGO TERHADAP PELAYANAN PENGOPRASIAN KARGO DI BANDAR UDARA INTERNASIONAL ZAINUDDIN ANBUL MADJID LOMBOK Jefta Geofanny Wahyudi; Abdul Mu’ti Sazali; Linda Winiasri
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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The development of the national aviation industry is growing rapidly. This condition makes the flight schedule at Lombok's Zainuddin Abdul Madjid International Airport increasingly crowded. This research was compiled based on observations about the Cargo Terminal unit on the air side of Zainuddin Abdul Madjid International Airport Lombok.The final result achieved from this study is the effect of barcode scanning on time effectiveness and optimizing the performance of cargo personnel in handling cargo goods, in recording SMU numbers (Air Mail). This study aims to determine how much influence the performance of cargo personnel has on recording high school numbers (Surat Muatan Air). Air Charge)

ANALISA KEPUASAN PT. ANGKASA PURA I CABANG SEPINGGAN BALIKPAPAN TERHADAP ON TIME PERFORMANCE GROUND HANDLING AGENT Ersania Dwi Meinita; Abdul Mu’ti Sazali; Dewi Ratnasari
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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Punctuality or also known as On Time Performance (OTP) has become a benchmark trust from providers (AP 1 SAMS Sepinggan Balikpapan Branch) and users (Airlines and Passengers) of the airport services. The purpose of this study is to find out the cause of the OTP has not been achieved in the performance of Ground Handling (PT. Aviako Sepinggan), to find out what efforts have been made by PT. Aviako Sepinggan to achieve OTP in order to meet the satisfaction of PT. Angkasa Pura 1 Branch SAMS Sepinggan Balikpapan, knowing the efforts to maximize existing human resources to achieve the expected OTP, as well as knowing the solutions obtained to fix existing problems. The research method used is by using a qualitative descriptive method. For data collection using the method of observation, interviews, literature study, and documentation. The theoretical basis used in this research is based on Doc 10121 Manual On Ground Handling and IATA Airport Handling Manual. From the results of the research that has been done, it can be seen that the available conveyors are still not evenly distributed, the Human Resources training has not been carried out optimally, and the lack of supervision from the supervisor of ground handling activities. With the even distribution of conveyor machines, conducting regular training to ground handling personnel regarding their duties and responsibilities, as well as optimizing supervision of the implementation of ground handling activities to achieve OTP targets in order to meet service user satisfaction.

PENGOPTIMALAN MARKA TERHADAP KETERTIBAN PENGGUNAAN GROUND SUPPORT EQUIPMENT DI TERMINAL KARGO BANDAR UDARA SULTAN AJI MUHAMMAD SULAIMAN SEPINGGAN BALIKPAPAN Maulana Yusuf; Abdul Mu’ti Sazali; Wiwid Suryono
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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This study discusses the optimization of markers in the terminal of Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan. The research of this topic is based on field observations. The observations explain that the condition of the markers in the cargo terminal of Sultan Aji Muhammad Sepinggan Airport Balikpapan. (SAMS) is not used as functioned. This research aims to create order in the cargo terminal of SAMS Sepinggan Balikpapan airport, especially the use of Ground Support Equpment (GSE). Data collection techniques used are observation, interview, literature review, and documentation.Data analysis uses Miles and Huberman theory with three steps, namely data reduction, data presentation, and conclusion drawing. The result of the study is the condition of the markers inside the cargo terminal sams airport is not used according to its function because the markers have faded and the lack of socialization of the use of markers to the airline. Therefore, there needs to be procurement and renewal of markers in the Area build up and breakdown so that the laying and use of GSE can be organized in the area of Cargo Terminal Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan

PENGARUH KINERJA PERSONEL GROUND HANDLING PT. KOKAPURA DALAM MENANGANI ARRIVAL BAGGAGE TERHADAP TINGKAT KEPUASAN PENUMPANG DI BANDAR UDARA INTERNASIONAL JENDERAL AHMAD YANI SEMARANG Salsabella Indah Widatin Ningrum; Abdul Mu’ti Sazali; Yuyun Suprapto
Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan)
Publisher : Politeknik Penerbangan Surabaya

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Ground handling agents assist airline companies in all aircraft operational matters during the pre-flight and post-flight phases, this affects the level of passenger satisfaction in using flight services. The purpose of this study is to determine how satisfied passengers are with the services provided by the airline through ground handling at the time of arrival. The object of this research is airplane passengers that are shaded by Ground Handling PT. Kokapura by taking 400 passenger samples. Land Handling PT. Kokapura handles aircraft operational services including Lion Air, Batik Air, Wings Air, Sriwijaya Air, and Nam Air. The research method uses quantitative methods where the research carried out obtains data in the form of numbers which are then obtained and processed using statistical applications in the form of SPSS and Minitab. Data collection techniques used observation techniques, questionnaires, literature studies and research instruments. Methods of data collection using the method of observation, questionnaires, and literature study. The final results achieved from this study indicate that the performance of ground handling personnel affects the level of passenger satisfaction in addition to passenger satisfaction which is also influenced by the services provided by ground handling to passengers. The research that has been done has obtained results that show that the performance of ground handling personnel at PT. Kokapura affects the level of passenger satisfaction by 45.4%. Meanwhile, influence other factors outside the study.

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