Irma M Nawangwulan
IULI-International University Liaison Indonesia

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Meningkatkan Disiplin Kerja Pegawai dengan Motivasi Sebagai Variabel Mediasi (Studi Kasus Inspektorat Badan Pusat Statistik) Hendy Tannady; Mohammad Azharie Hamdany; Made Ayu Anggreni; Syeh Assery; Devy Sofyanty; Samuel PD Anantadjaya; Irma M Nawangwulan; Imam Jayanto
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (528.423 KB) | DOI: 10.31316/jk.v6i2.3612

Abstract

AbstrakDalam mewujudkan atau mencapai tujuan organisasi sangat dipengaruhi oleh pegawainya. Kedisiplinan pada pegawai menjadi salah satu faktor yang mempengaruhi hasil kinerja yang maksimal sehingga organisasi mampu mencapai tujuannya. Jika sebuah organisasi memiliki pegawai tanpa adanya dukungan kedisiplinan yang baik, maka organisasi akan menjadi sulit dalam mewujudkan tujuan yang ingin dicapai. Penelitian bertujuan untuk menguji dan menganalisis hubungan pengaruh antara system kompensasi berbasis kinerja, motivasi kerja dan disiplin kerja. Penelitian juga menguji dan menganalisis pengaruh system kompensasi berbasis kinerja terhadap disiplin kerja yang dimediasi oleh motivasi kerja. Hasil penelitian menunjukkan bahwa system kompensasi berbasis kinerja berpengaruh positif dan signifikan terhadap disiplin kerja dan motivasi kerja. Motivasi kerja juga mampu memediasi hubungan antara sistem kompensasi berbasis kinerja dan disiplin kerja pada pegawai di unit Inspektorat Badan Pusat Statistik.Kata Kunci: system kompensasi berbasis kinerja, motivasi kerja, disiplin kerja, badan pusat statistik AbstractIn realizing or achieving organizational goals, it is strongly influenced by its employees. Discipline in employees is one of the factors that affect maximum performance results so that the organization is able to achieve its goals. If an organization has employees without good disciplinary support, then the organization will be difficult in realizing the goals to be achieved. The study aims to test and analyze the relationship between performance-based compensation systems, work motivation and work discipline. The study also tested and analyzed the effect of performance-based compensation systems on work discipline mediated by work motivation. The results showed that the performance-based compensation system has a positive and significant effect on work discipline and work motivation. Work motivation is also able to mediate the relationship between the performance-based compensation system and work discipline in employees in the Inspectorate unit of the Central Statistics Agency.Keywords: performance-based compensation system, work motivation, work discipline, central statistics agency
Analisis Peningkatan Customer Satisfaction Pelanggan Indihome Melalui Service Quality Dan Brand Image Silvia Ekasari; Hendy Tannady; Erwin Gunawan; Irma M Nawangwulan; Samuel PD Anantadjaya
Journal of Economic, Bussines and Accounting (COSTING) Vol 6 No 2 (2023): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v6i2.5280

Abstract

The purpose of this study was to determine the impact of the influence of brand image and service quality on customersatisfaction in Indihome North Jakarta area. The number of samples was 167 respondents using multiple linearregression sampling method. Using the IBM SPSS Statistics 25 program for multiple linear regression analysis. This studyuses a quantitative method through a questionnaire survey distributed from google form. The results in the study can beseen that each independent variable has a positive and significant effect on customer satisfaction in the Indihome NorthJakarta area partially. Keywords: Brand Image, Service Quality, Customer Satisfaction