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Performance Accountability of the Civil Service Police Unit in Regulating Billboards in Sukabumi City Intan Quraeni Nursomantri; Yana Fajar FY Basori; Dine Meigawati
Prediksi : Jurnal Administrasi dan Kebijakan Vol 25, No 2 (2026)
Publisher : Universitas 17 Agustus 1945 Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31293/pd.v25i2.9578

Abstract

The proliferation of unlicensed billboards and their placement in violation of regulations in the city of Sukabumi indicates a gap between policy and its implementation on the ground. This study aims to analyze the performance accountability of the Sukabumi City Civil Service Police Unit in regulating advertisements using Koppell’s (2005) theory of accountability, which includes transparency, liability, control, responsibility, and responsiveness. This study employs a descriptive qualitative approach with data collection techniques including in-depth interviews, observation, and document analysis, validated through triangulation of sources and methods. The results indicate that the performance accountability of the Civil Service Police Unit is in place, but there are still several aspects that need improvement to ensure more optimal implementation. In the transparency dimension, information dissemination has been supported by the use of digital communication and reporting systems, although the disclosure of information to the public still needs to be expanded. In the liability dimension, material accountability mechanisms have functioned well but are not yet accompanied by an effective formal system of rewards and sanctions. The controllability dimension is still hampered by the lack of measurable performance targets and inter-agency data integration. In the responsibility dimension, enforcement activities have been supported by compliance with applicable procedures and regulations. Meanwhile, the responsiveness dimension remains limited due to the public’s low utilization of complaint channels. Strengthening the performance accountability of the Civil Service Police Unit can be achieved by establishing measurable enforcement performance targets, developing a formal system of rewards and sanctions for officers, expanding public awareness of complaint channels and extending patrol coverage to the entire city; and strengthening inter-agency data integration, accompanied by stricter administrative sanctions for repeat offenders.
Capacity Building of the Sukabumi City Health Department in Efforts to Prevent Dengue Hemorrhagic Fever (DHF) Sheni Zulfani; Yana Fajar FY Basori; M Rijal Amirulloh
Prediksi : Jurnal Administrasi dan Kebijakan Vol 25, No 2 (2026)
Publisher : Universitas 17 Agustus 1945 Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31293/pd.v25i2.9576

Abstract

Kasus Demam Berdarah Dengue (DBD) di Kota Sukabumi terus berfluktuasi dan cenderung meningkat, dengan jumlah tertinggi mencapai 1.631 kasus pada tahun 2024, jauh melebihi target nasional. Studi ini bertujuan untuk menganalisis peningkatan kapasitas Dinas Kesehatan Kota Sukabumi dalam upaya pencegahan DBD. Dengan menggunakan metode deskriptif kualitatif dengan teknik pengumpulan data, observasi, wawancara mendalam, dan dokumentasi, penelitian ini menganalisis data melalui kondensasi, presentasi, dan verifikasi. Teori peningkatan kapasitas Grindle (1997) digunakan sebagai analisis kerangka melalui tiga dimensi: pengembangan sumber daya manusia, penguatan organisasi, dan reformasi kelembagaan. Hasil penelitian menunjukkan bahwa peningkatan kapasitas Dinas Kesehatan Kota Sukabumi belum optimal. Pada dimensi SDM, setiap puskesmas hanya memiliki satu petugas DBD P2 dan satu kader pemantauan jentik per RW, dengan pelatihan entomologi terbatas pada 2-3 orang. Dimensi penguatan organisasi penanganan ketergantungan pada logistik RDT Demam berdarah tingkat provinsi dan fasilitas pemeriksaan yang terbatas. Dimensi reformasi kelembagaan menunjukkan bahwa koordinasi lintas sektor masih bersifat internal dan informal, sementara partisipasi masyarakat dalam pemberantasan sarang nyamuk bersifat reaktif. Kesimpulannya, peningkatan kapasitas Dinas Kesehatan Kota Sukabumi masih terbatas dan memerlukan penguatan secara simultan pada dimensi ketiga tersebut, terutama penambahan SDM, kemandirian logistik, dan penguatan koordinasi lintas sektor.
ANALYSIS OF HEALTH SERVICE QUALITY BASED ON SERVQUAL DIMENSIONS AT UPTD HEALTH CENTER TEGALBULEUD SUKABUMI REGENCY Riki Windiansah; Tuah Nur; Yana Fajar FY Basori
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 8 (2026): JULY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21392004

Abstract

Healthcare service quality is a key indicator for evaluating the effectiveness of public service delivery in the health sector. As a primary healthcare facility, the Community Health Center (Health Center) is expected to provide high-quality, professional, and patient-oriented services to meet community needs. This study aims to analyze the quality of healthcare services at the UPTD Tegalbuleud Community Health Center, Sukabumi Regency, based on the five SERVQUAL dimensions, namely Tangibles, Reliability, Responsiveness, Assurance, and Empathy, and to identify the supporting and inhibiting factors affecting service quality. This study employed a descriptive qualitative approach. Data were collected through observations, in-depth interviews, and documentation involving the head of the community health center, healthcare professionals, administrative staff, and patients selected using purposive sampling. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, including data collection, data condensation, data display, and conclusion drawing and verification. Data credibility was ensured through source triangulation, technique triangulation, and member checking. The findings indicate that the overall quality of healthcare services at the UPTD Tegalbuleud Community Health Center has been implemented effectively across all SERVQUAL dimensions. However, several challenges remain, including inadequate waiting room facilities, limited healthcare personnel, and high patient volumes that affect service responsiveness. Supporting factors include healthcare personnel competency, the implementation of standard operating procedures, and organizational commitment to continuous service quality improvement. The findings provide practical implications for healthcare managers and local governments in developing strategies to enhance patient-centered healthcare service quality.
Implementasi Program Sistem Manajemen Aplikasi Rakyat Terpadu Badan Pendapatan Daerah (Smart Bapenda) Pada Badan Pendapatan Daerah Kabupaten Sukabumi Tahun 2024-2025 Maulana Mansyur; M. Rijal Amirulloh; Yana Fajar FY. Basori
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 9 No 1 (2026)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v9i1.5238

Abstract

Local tax services still face several challenges, including inefficient procedures, limited service access, and low public awareness and compliance in paying taxes. These conditions encouraged the Regional Revenue Agency of Sukabumi Regency to introduce an innovation through the Integrated Public Application Management System Program (SMART BAPENDA) as part of the Tax and Levy Payment Awareness Movement through Integrated Public Services (GEBYAR SIPENYU). This study aims to analyze the implementation of the SMART BAPENDA Program at the Regional Revenue Agency of Sukabumi Regency in 2024–2025 using the policy implementation theory of Van Meter and Van Horn (1975). The research uses a qualitative descriptive method. Data were collected through observation, interviews, and documentation, with informants selected using snowball sampling involving leaders, policy implementers, and community members. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The findings indicate that the implementation of SMART BAPENDA is fairly effective, particularly in terms of clear policy standards and objectives, relatively good inter-organizational communication, and the commitment and discipline of policy implementers. The program improves access to tax services, enhances time and cost efficiency, and increases public awareness of local tax obligations. However, the implementation has not been fully optimal due to limited resources, especially budget constraints, technological system capacity, and gaps in public digital literacy. In conclusion, although SMART BAPENDA is fairly effective, strengthening resources and improving community digital literacy are necessary for more optimal implementation.
Kapasitas Dinas Pemberdayaan Perempuan Dan Perlindungan Anak Dalam Mengatasi Kenakalan Remaja Di Kota Sukabumi Gihan Pangestu; Ike Rachmawati; Yana Fajar FY. Basori
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 9 No 1 (2026)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v9i1.5258

Abstract

The increasing incidence of juvenile delinquency and violence against children in Sukabumi City has become a growing concern, particularly in cases of physical, psychological, and sexual abuse. Data from the Technical Implementation Unit for Women’s Empowerment and Child Protection (UPT PPA) for 2022–2023 indicate a significant rise in reported cases and victims, challenging the institutional capacity of local government. This study aims to analyze the organizational capacity of the Women’s Empowerment and Child Protection Agency (DP3A) of Sukabumi City in responding to this escalation. A qualitative descriptive approach was employed through observations, in-depth interviews with agency leaders, UPT PPA officers, experts, and social workers, supported by document analysis. The analysis is guided by Grindle’s organizational capacity framework, which includes human resource development, organizational strengthening, and institutional reform. The findings reveal that DP3A demonstrates relatively adequate capacity in leadership, inter-sectoral coordination, and institutional commitment. However, these strengths are constrained by limited budget allocation, imbalance between workload and personnel, and reliance on externally driven training policies. This study contributes empirically by mapping local government institutional capacity in child protection governance within a public organizational context.
Eksplorasi penerapan reward and punishment aparatur sipil negara dalam upaya meningkatkan kedisiplinan pegawai pemerintah kota Sukabumi: Exploration of the implementation of reward and punishment of state civil apparatus in an effort to improve discipline of Sukabumi City Government Employees Mutia Rahma; Yana Fajar FY Basori; Dian Purwanti
SOSIOHUMANIORA: Jurnal Ilmiah Ilmu Sosial dan Humaniora Vol 10 No 2 (2024): August 2024
Publisher : LP2M Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/sosio.v10i2.17831

Abstract

The issue of discipline among civil servants is considered one of the bureaucratic pathologies. This can hinder the progress and effectiveness of government, leading to delays in decision-making and a lack of accountability. In the government of Sukabumi City, there are still civil servants who commit violations and social deviations, resulting in disciplinary actions ranging from light to severe, which can cause losses for both the individuals involved and the relevant institutions. The Regional Personnel and Human Resource Development Agency (BKPSDM) of Sukabumi City has implemented a reward and punishment system in an effort to improve employee discipline. This study aims to explore the extent to which the application of reward and punishment impacts the improvement of employee discipline in the Sukabumi City government. The method used is a descriptive research approach with a qualitative perspective, employing instruments such as observation, interviews, and documentation. The results of this study indicate that the implementation of the reward and punishment system in the Sukabumi City government has been effective and has had a positive impact on employee discipline. However, a lack of firmness, transparency, and guidance from leaders has resulted in a weak response from employees towards the reward and punishment system. In addition to the reward and punishment system, the Sukabumi City government also conducts training and technical guidance activities for its employees, aimed at developing human resources and enhancing employee competencies.
THE EFFECTIVENESS OF GREEN OPEN SPACE (RTH) MANAGEMENT BY THE SUKABUMI CITY PUBLIC WORKS AND SPATIAL PLANNING OFFICE 2020-2023 Yana Fajar FY Basori; Randhika M Lesmana Putra Randhika M Lesmana; Resa Fitriani; Adinda Raya Marsela
DIA: Jurnal Administrasi Publik Vol. 23 No. 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.10716

Abstract

A green city environment is needed throughout the city, clean and cool air quality is the result of the availability of a green city which has benefits for health, both bodily health and environmental health. The existence of clean air areas and healthy cities is something that society needs. As regulated in Law Number 26 of 2007 concerning the arrangement of urban green open spaces. This research was motivated by the lack of management of green open spaces in the city of Sukabumi. This research aims to determine the effectiveness of green open space (RTH) management by the Sukabumi City Public Works and Spatial Planning Department. This research uses Nugroho's theory of effectiveness with three dimensions, namely right policy, right implementation, right target, right environment and right process. This research method uses descriptive qualitative with interview, observation and documentation techniques. The results of the research show that the management of Green Open Space in Sukabumi City is not optimal. Because in the management process, there is still a lack of human resources as cleaning staff, apart from that there is a lack of public awareness to maintain cleanliness and maintain the green open space facilities that have been provided.
Partisipasi Masyarakat Dalam Pembangunan Desa di Desa Cibitung Kecamatan Sagaranten Kabupaten Sukabumi Neng Fuziah; Yana Fajar FY. Basori; Rizki Hegia Sampurna
Indonesian Journal of Innovation Multidisipliner Research Vol. 4 No. 3 (2026): Juli - September
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v4i3.1698

Abstract

Partisipasi masyarakat merupakan faktor penentu keberhasilan pembangunan desa, namun realisasinya di tingkat akar rumput sering kali belum sesuai dengan harapan normatif. Penelitian ini bertujuan untuk memperoleh gambaran mengenai partisipasi masyarakat dalam pembangunan desa di Desa Cibitung, Kecamatan Sagaranten, Kabupaten Sukabumi, dengan menggunakan kerangka teori partisipasi Cohen dan Uphoff (2012) yang meliputi empat tahapan, yaitu pengambilan keputusan, pelaksanaan, pemanfaatan hasil, dan evaluasi. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data berupa wawancara mendalam, observasi langsung, dan studi dokumentasi terhadap Kepala Desa, perangkat desa, anggota Badan Permusyawaratan Desa (BPD), tokoh masyarakat, dan warga yang dipilih secara purposif. Kredibilitas data diuji melalui triangulasi sumber, teknik, dan waktu, sedangkan analisis data dilakukan melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa masyarakat diberikan kesempatan menyampaikan aspirasi melalui Musyawarah Dusun (Musdus), Musyawarah Desa (Musdes), dan Musyawarah Perencanaan Pembangunan Desa (Musrenbangdes), meskipun keterbatasan anggaran membatasi realisasi usulan. Partisipasi pada tahap pelaksanaan tetap terjaga melalui gotong royong, walaupun keterlibatan pihak ketiga pada proyek berskala besar mengurangi keterlibatan langsung masyarakat. Masyarakat merasakan manfaat nyata dari pembangunan jalan dan jembatan serta umumnya turut memeliharanya, sementara partisipasi pada tahap evaluasi masih bersifat reaktif. Secara keseluruhan, partisipasi masyarakat telah terjadi pada setiap tahapan namun belum mencapai tingkat optimal, sehingga diperlukan mekanisme pelibatan masyarakat yang lebih sistematis.