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All Journal Techno.Com: Jurnal Teknologi Informasi Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I) JAIS (Journal of Applied Intelligent System) SENSITEK IT (INFORMATIC TECHNIQUE) JOURNAL ICIT (Innovative Creative and Information Technology) Journal Journal of Intelligent Decision Support System (IDSS) BERNAS: Jurnal Pengabdian Kepada Masyarakat JUDIMAS (Jurnal Inovasi Pengabdian Kepada Masyarakat) INFOSYS (INFORMATION SYSTEM) JOURNAL Jurnal Minfo Polgan (JMP) Information System and Data Science Ngabdimas PUBLIDIMAS CSRID
Rofiqoh Dewi
Universitas Potensi Utama
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Journal : Journal of Intelligent Decision Support System (IDSS)

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Web & android based CCTV maintenance application at PT. CCTV Palace Harefa, Brian Spencer; Dewi, Rofiqoh
Journal of Intelligent Decision Support System (IDSS) Vol 7 No 1 (2024): March: Intelligent Decision Support System (IDSS)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/idss.v7i1.206

Abstract

PT. Istana CCTV operates in the field of sales and services. Products sold include finger print, CCTV, access doors, hotel locks and so on. The services provided are product installation, maintenance and repairs. The problem that occurred was PT. Istana CCTV is unable to respond to customers' CCTV maintenance requests because the number of technicians is limited. On the other hand, PT. CCTV Palace often complains that CCTV maintenance requests are not immediately contacted and have to wait for the maintenance schedule. Therefore, an appropriate method is needed to increase sales turnover so that PT. CCTV Palace is making progress. The application of the FCFS method is very appropriate in Customer CCTV Maintenance services. Consumers who are the first to book CCTV Maintenance will be served first. The FCFS method is a scheduling algorithm with the characteristics of prioritizing processes that are submitted first, first come first served. So, the process that arrives first will be executed first.
Co-Authors Ahsanul Huda Andi Sanjaya Andi Sanjaya Bettaria Tambunan Charles Bronson Harahap Dahri Yani Hakim Tanjung Dahriani Hakim Tanjung Diky Wahyudi Dwiki Putri, Dini Ridha Fitriana Harahap Fujiati ., Fujiati Harefa, Brian Spencer Ihsan, Ok.Muhammad Juli Iriani Khairani Puspita Khairul Fajri Lili Tanti Lili Tanti Liska Anisyah Mangunsong, Puja Mhd Sadikin Muhammad Barkah Akbar Muhammad Sadikin Muhammad Sadikin Ok Mhd Ihsan OK Muhammad Ihsan Ratna Sri Hayati Ria Eka Sari Rika Rosnelly Rika Rosnelly, Rika Salim, Rinrin Meilani Sembiring, Hilda Elsera Br Setiawan, Adil Siti Aisyah Syahputra, Firman Syamanta, Arbana Tanti, Lili Wahyudi, Diky Winda Oktaviana Wiwi Verina Wiwi Verina Wiwi Verina, Wiwi