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Adi Mursalin
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Economics, Econometrics & Finance Social Sciences Other

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Analisis Kepuasan Masyarakat Terhadap Pelayanan Publik Pada Kantor Desa Keranji Mancal Kecamatan Sengah Temila Kabupaten Landak Adi Mursalin; Merlinda
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This thesis entitled "Analysis of Community Satisfaction with Public Services at the Keranji Mancal Village Office, Sengah Temila District, Landak Regency" (Based on the Community Satisfaction Index). The purpose of this study was to determine the level of community satisfaction with services at the Keranji Mancal Village Office. In the research method, the writer uses the survey method. According to Ali Maksum (2012: 95. "Survey research is an effort to solve research problems by using certain methods that can direct activities to a specific goal, by collecting data through observation, interviews, questionnaires, documentation. In this study the method used was for analysis refers to the Community Satisfaction Index (IKM. The results of the study show that community satisfaction with public services at the Keranji Mancal Village Office, Sengah Temila District, Landak Regency is good. The author provides some suggestions and input to the Keranji Mancal Village Office, hopefully it can be useful and useful so that it can improve services for the better.
Analisis Persepsi Mahasiswa Terhadap Kompetensi Dosen Universitas Panca Bhakti Pontianak Adi Mursalin; Delvi Defitri
Jurnal Equilibrium Manajemen Fakultas Ekonomi Universitas Panca Bhakti Vol 7 No 1 (2021): Jurnal Equilibrium Manajemen (JEM)
Publisher : Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Panca Bhakti

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Abstract

This thesis entitled "Analysis of Students' Perceptions of the Lecturers' Competencies of Panca Bhakti University Pontianak" with the aim of knowing and analyzing students' perceptions of the competence of Lecturers at Panca Bhakti University Pontianak. In this study the authors used the right method so that this research was headed towards the right target. The method used in this research is a survey method that goes directly to the field by distributing questionnaires to 97 respondents. To facilitate the measurement of quantitative data, the class interval scale is used. In this study, the variables that became the benchmarks for the authors to analyze the problems in this study were 4 variables, namely: Pendagogic Competence, Personality Competence, Social Competence, and Professional Competence. When viewed from the results of the study, the Analysis of Student Perceptions of the Competence of Lecturers at Panca Bhakti University Pontianak based on respondents' responses falls into the Good category value.
Co-Authors Ahmad Rizani Aisyah Aisyah Antoni Delvi Defitri Ignatius Septo Pramesworo Merlinda Naiyun Untung Utama Nani Hamdani Amir Otanius Laia Peringatan Harefa Rosijanih Arbie