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All Journal Jurnal Kesmas Asclepius Quality : Jurnal Kesehatan
Tresna Fatmawati
Sekolah Tinggi Ilmu Kesehatan Al-Su’Aibah Palembang
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Pelayanan Administrasi Berhubungan dengan Kepuasan Pasien Deska Herliani; Tresna Fatmawati; Riana Dewi
Jurnal Kesmas Asclepius Vol 4 No 2 (2022): Jurnal Kesmas Asclepius
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jka.v4i2.4327

Abstract

This study aims to determine the relationship between the quality of administrative services (reliability, responsiveness, assurance, tangibles, and empathy) and patient satisfaction in the ASRI Medical Center Palembang dental clinic. This research method is a quantitative method with a cross-sectional design. The study's results obtained p value = 0.015 with OR = 3.273, meaning that good administrative services have a 3.273 times higher chance for patients to be satisfied than poor administrative services. In conclusion, there is a significant relationship between administrative services and patient satisfaction at the ASRI Medical Center Palembang Dental Clinic. Keywords: Administration, Satisfaction, Patients, Services
KEAKTIFAN KUNJUNGAN POSYANDU DENGAN STATUS GIZI BALITA: THE ACTIVENESS OF POSYANDU VISITS AND NUTRITIONAL STATUS OF TODDLERS Wulan Angraini; Henni Febriawati; Riska Yanuarti; Tresna Fatmawati; Zulaikha Agustinawati; Sarkawi
Quality: Jurnal Kesehatan Vol 20 No 1 (2026): Quality: Jurnal Kesehatan
Publisher : Politeknik Kesehatan Kemenkes RI Jakarta I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36082/qjk.v20i1.2040

Abstract

Introduction: Posyandu (Integrated Health Post) functions as a facility for health consultations and early detection of developmental disorders in toddlers, enabling prompt intervention if problems are found. Toddler compliance in attending Posyandu visits is positively associated with their nutritional status. Objective: To analyze the relationship between the frequency of Posyandu visits and the nutritional status of toddlers. Methods: This study used a quantitative approach with a cross-sectional design through observation. The study population consisted of mothers of toddlers who visited Posyandu. The sampling technique used was non-probability accidental sampling, with a total of 23 respondents. Data analysis was conducted using the chi-square test. Results: There was a significant relationship between the frequency of Posyandu visits and the nutritional status of toddlers. The more frequently toddlers attended Posyandu, the better their nutritional status. Among the respondents, 5 toddlers with infrequent visits had stunted nutritional status, while 12 toddlers with frequent visits showed normal nutritional status. Conclusion: Regular education and guidance, including home visits, are more effective in monitoring and improving toddlers’ nutritional status. toddlers.
Co-Authors Deska Herliani Henni Febriawati Riana Dewi Sarkawi Wulan Angraini Yanuarti, Riska Zulaikha Agustinawati