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All Journal Majalah Ilmiah Dinamika Administrasi (MIDA) ESOCHUM: Economics, Social and Humanities Journal
Thahrina Azriah
Universitas Nahdlatul Ulama Purwokerto
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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KUALITAS LAYANAN E-GOVERNMENT PADA PELAYANAN ADMINISTRASI KEPENDUDUKAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BANYUMAS Thahrina Azriah; Farchah Naelyatara
Majalah Ilmiah Dinamika Administrasi (MIDA) Vol 19, No 2 (2022): Majalah Ilmiah Dinamika Administrasi (MIDA)
Publisher : Fakultas Ilmu Sosial Dan Politik, Universitas Wijayakusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/da.v19i2.54

Abstract

The purpose of this study was to describe the quality of E-Government in citizenship administrative service of Population and Civil Registry Office of Banyumas Regency. The citizenship administrative service can be accessed by the public through the gratiskabeh.banyumaskab.go.id. website. This study used quantitative research method and cluster sampling technique. The respondents of this study were 100 people. They were the users of this website service. Methods of data collection used questionnaire, observation, and documentation. The result obtained shows that the quality of E-Government in citizenship administrative services through the gratiskabeh.banyumaskab.go.id. website had been optimal in four dimensions, which were efficiency, trust, reliability, and citizen support.
KOMUNIKASI DAN SUMBER DAYA DALAM IMPLEMENTASI PROGRAM E-WARONG KUBE PKH Ariesta Amanda; Lupita Ariantika Sari; Thahrina Azriah
Economics, Social, and Humanities Journal (Esochum) Vol. 1 No. 2 (2022): Economics, Social, and Humanities Journal (Esochum)
Publisher : Faculty of Social, Economics and Humanities

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (359.486 KB)

Abstract

This research is entitled “Communication and Resources in the Implementation of the E-Warong Kube PKH Program. This research is motivated by the existence of the E-Warong KUBE-PKH program, the distribution of social assistance has shifted from being initially cash to non-cash. The purpose of this study is to describe how communication and resources are in the Implementation of the Electronic Program of the Mutual Cooperation Stalls Joint Business Group for the Family Hope Program (E-Warong Kube PKH) in Banyumas Regency. This study was used qualitative research methods. The informant selection technique used was purposive sampling technique. Methods of data collection employed were interviews, observation, and documentation. The results of the study show that the implementation of the Mutual Cooperation Warung Electronic Program for the Family Hope Program (E-Warong Kube PKH) in Banyumas Regency has been running optimally. Communication runs quite optimally and there is coordination between parties. The communication methods used are formal and informal. Informal communication via WA groups is very helpful in exchanging information, especially when it comes to disbursing aid, obstacles and handling them. The intensity of the communication carried out was quite good, it was just lacking in terms of delivering the detailed functions and benefits of the E-Warong Kube-PKH program. Human and financial resources are sufficient, but human resources in terms of competence there are still actors who come from low KPM resources or come from pre-prosperous families so that they have not been able to maximize the implementation of KUBE E-Warong development.
Co-Authors Ariesta Amanda Farchah Naelyatara Lupita Ariantika Sari