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All Journal Jurnal Geocivic Jurnal Ecogen JELAJAH: Journal of Tourism and Hospitality Jambura Journal Civic Education Jurnal Bilingual
Wicaksono, Muhammad Arif
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Journal : Jurnal Ecogen

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Peran Consumer Satisfaction pada Pengaruh Antara Dinning Experience Terhadap Revisit Intention di Café Kawasan Kavling DPR Sidoarjo Wicaksono, Muhammad Arif; Muzdalifah, Laily
Jurnal Ecogen Vol 7, No 1 (2024): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v7i1.15686

Abstract

This research contributes to knowing whether the dining experience attribute has an impact on revisittintention mediatedbby consumer satisfaction. The data in this study used a questionnaire with aasample size of 100 respondents. Therresults of this study are that the food quality variable has aasignificant effectton consumer satisfaction, the food quality variable has no significant effect on revisit intention, thesservice qualityvvariable has a significant effect on consumer satisfaction and revisit intention, the physical environment variablehhas no significant effectoon consumer satisfaction and revisit intention, the food quality and service quality variables have a significant effect on revisit intention mediated by consumer satisfaction, and the physical environment hasnno significant effect onnrevisit intention mediated by consumerssatisfaction
Co-Authors Adnan, Mardiana Djohra, M. Rifaldi A. Fedrina, Rezka Jasin, Hamida A. Kaimudin, Waode Tiara Laily Muzdalifah Misrina Misrina, Misrina Mohtar Kamisi, Mohtar Saira, Farah Kesya Umasangaji, Rizal Wahyudin Noe, Wahyudin