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PENGARUH KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN MEMBELI HELM GM DI KOTA PALU Chrismariyanto, Refly; Adam, Rosida; Farid, Farid
Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Vol 6, No 3 (2020): Jurnal Ilmu Manajemen Universitas Tadulako
Publisher : Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jimut.v6i3.205

Abstract

Tujuan penelitian ini adalah mengetahui apakah kualitas produk yang terdiri dari kinerja, ciri khas, keandalan,  ketahanan, daya guna, tanggapan, keindahan, dan reputasi secara simultan dan parsial berpengaruh signifikan terhadap kepuasan konsumen membeli helm GM di Kota Palu. Penelitian ini merupakan penelitian deskriptif kausal. Data diperoleh secara langsung dari hasil kuesioner dari 90 responden yang menggunakan helm GM di Kota Palu. Metode analisis dalam penelitian ini adalah analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa variabel kualitas produk yang terdiri terdiri dari kinerja, ciri khas, keandalan, ketahanan, daya guna, tanggapan, keindahan, dan reputasi secara simultan berpengaruh signifikan terhadap kepuasan konsumen. Kinerja, ciri khas, keandalan,  ketahanan, daya guna, tanggapan, keindahan, dan reputasi berpengaruh signifikan terhadap kepuasan konsumen membeli helm GM di Kota Palu.
The Role of Human Resources Education in Improving the Competence and Commitment of Health Cadres in the Community Salsabila A R, Anisah; Sipatu, Lindanur; Adam, Rosida; Kurniawan, Arie
Journal of Educational Management Research Vol. 4 No. 5 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i5.1411

Abstract

This study aims to analyze the role of Human Resources (HR) education in improving the competence and commitment of health cadres. Using a qualitative case study design, this study involved six health cadres and three service recipients as informants. Data were collected through in-depth interviews, observations, and documentation, and analyzed using NVivo 12 Plus. The results of the study show that health cadres have a high level of commitment, both in terms of affective, sustainable, and normative commitments, despite limited facilities and suboptimal rewards. The community recognizes the important role of cadres in maintaining their health, but there is a real need to improve cadres' medical knowledge and technical skills. Human resource education has been proven to improve cadre competence, but continuous training and facility improvements are still needed to support cadre performance. This study identifies that a positive attitude of cadres, openness to criticism, and good social relations with the community are key factors in improving the quality of health services. The implications of these findings are the importance of a more structured HR education strategy and adequate facility support to ensure sustainability and optimal quality of health services at the community level.
Sustainable Food Security Strategy: Distribution, Marketing, and Pricing of Rice Food Adam, Rosida; Sipatu, Lindanur; Satrawan Faris, Erwan
Journal of Economic, Management and Entrepreneurship Vol. 3 No. 3 (2025)
Publisher : CV. Satria Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61502/

Abstract

This research aims to formulate a sustainable food security strategy that focuses on the distribution, marketing, and pricing of rice in Tojo Una-Una Regency. The research sample consisted of 82 respondents, including extreme poor households (deciles 1 and 2), rice traders, and local government agencies. The analysis method used is SWOT (Strengths, Weaknesses, Opportunities, Threats) to identify strategic positions and QSPM (Quantitative Strategic Planning Matrix) to prioritize strategic alternatives. The results of the analysis show that the food security strategy is positioned in Quadrant II (Strength-Threat), which indicates that the diversification strategy is most suitable. Based on the QSPM analysis, priority strategies are: (a) increasing access to safe and nutritious food through market interventions, (b) strengthening BULOG's role in ensuring sustainable rice availability, (c) maintaining supply and price stability, (d) controlling the Highest Retail Price (HET), and (e) ensuring effective government food distribution and reserves.
Why Discipline and Happiness Matter in Boosting Government Employee Performance Sulastri, Sulastri; Sipatu, Lindanur; Adam, Rosida; Kurniawan, Arie
Indonesian Journal of Education and Social Studies Vol 4, No 3 (2025)
Publisher : Nurul Jadid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/ijess.v4i3.13129

Abstract

This study examines the effect of work discipline and the happiness index on employee performance at the Department of Education, Youth, and Sports of Tojo Una-Una Regency. A quantitative survey method with an associative approach was used, involving 60 proportionally random-selected respondents from a population of 182 employees. Data were analyzed using multiple linear regression with SPSS version 25. The results show that both work discipline and the happiness index simultaneously have a positive and significant effect on employee performance, with an R² value of 0.327. Partially, work discipline (p = 0.025) and the happiness index (p = 0.003) also have a significant effect. These findings indicate that improving employee discipline—such as compliance with working hours and task responsibilities—and enhancing psychological well-being can increase productivity and work effectiveness. The practical implication highlights the importance of human resource management strategies focused on discipline and emotional well-being to improve public sector performance. 
Healing Through Words and Learning: Communication and Education Strategies in Drug Rehabilitation Agus, Karaeng Azham; Sipatu, Lindanur; Adam, Rosida; Kurniawan, Arie
Indonesian Journal of Education and Social Studies Vol 4, No 3 (2025)
Publisher : Nurul Jadid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/ijess.v4i3.13126

Abstract

This study aims to analyze the role of therapeutic communication and health education in enhancing the effectiveness of drug rehabilitation programs at the National Narcotics Agency (BNN) of Tojo Una-Una Regency. A qualitative approach with a case study design was employed through observation, in-depth interviews, and documentation involving ten informants—seven rehabilitation clients and three officers. Data were analyzed using Miles, Huberman, and Saldana’s Interactive Model with the support of Nvivo 12 Plus software. The findings reveal that therapeutic communication, encompassing openness, empathy, supportive behavior, positive attitude, and similarity, fosters warm and trusting interpersonal relationships between officers and clients. Empathy-based and family-oriented communication motivates clients to recover from addiction. Furthermore, health education guided by the Health Belief Model (HBM) improves clients’ risk awareness, self-efficacy, and understanding of the benefits of behavioral change toward a healthy lifestyle. Continuous and contextual education helps clients build resilience and reduce relapse risk. These findings emphasize that the success of rehabilitation at BNN Tojo Una-Una is not solely determined by medical interventions but strongly relies on the quality of interpersonal communication and sustainable health education as empowerment strategies for clients’ holistic recovery.