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All Journal Excellent EKUITAS (Jurnal Ekonomi dan Keuangan) Wasana Nyata WASANA NYATA
Indriyana Widyastuti
Universitas Dharma AUB Surakarta
Humanities Economics, Econometrics & Finance Education Social Sciences Veterinary Other

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The Impact of Mobile Banking (M-Banking) Services on Customer Satisfaction of the State Savings Bank (BTN) Saptani Rahayu; Indriyana Widyastuti
Journal Of Management, Business And Education Vol 9, No 2 (2022): December
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36587/exc.v9i2.1363

Abstract

The goal of this study is to determine and demonstrate the effect of mobile banking services on customer satisfaction. Quantitative method used in this research. Primitive data gathered by distributing questionnaires online to respondents who use BTN mobile banking services in Surakarta is used as a data source in this study. There are 100 respondents in the total sample. In this study, linear regression analysis was used to test the classic hypotheses and assumptions. The results showed that system information security had a positive and significant effect on customer satisfaction, ease of use of services had a positive and significant effect on customer satisfaction, and bank reliability had a significant positive effect on customer satisfaction. The results of the F test show that system security, service ease of use and bank reliability have a significant effect on customer satisfaction. The results of the coefficient of determination (R2) show that the influence of this study is 62.5%, the remaining 37.5% can be explained by other factors not examined in this study.
Likuiditas, Profitabilitas Dan Solvabilitas Dalam Peningkatan Pertumbuhan Laba Pada Perusahaan Industri Barang Konsumsi Indriyana Widyastuti; Abdul Halik; Siti Mujanah
Excellent Vol 12, No 2 (2025)
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36587/exc.v12i2.2057

Abstract

This study aims to determine whether the current ratio, return on assets, and debt to equity ratio can simultaneously and simultaneously increase profit growth. This type of research is quantitative research. The sample used in this study consists of 19 consumer goods industry sector companies listed on the Indonesia Stock Exchange with a research observation period of 5 years, so the number of samples in this study is 95. The sampling method uses a purposive sampling method. The data analysis methods used in this study include descriptive statistics, hypothesis testing (multiple linear regression analysis, t-test, F-test and analysis of the coefficient of determination (R2)). Based on the results of the simultaneous testing, the debt to equity ratio variable can significantly increase profit growth, while the current ratio and return on assets variables cannot significantly increase profit growth. Based on the results of simultaneous testing, it shows that the independent variables (current ratio, return on assets and debt to equity ratio) can jointly increase profit growth.
Apakah Efek Media Sosial dalam Aktivitas Perdagangan Saham di Indonesia Berlaku pada Jenis Saham? Systematic Literature Review Risti Herliana; Nugroho Wisnu Murti; Indriyana Widyastuti
Excellent Vol 13, No 1 (2026)
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36587/exc.v13i1.2210

Abstract

This study synthesizes empirical evidence on the relationship between social media and stock trading activity in Indonesia, examining whether the effect applies uniformly across all stocks or varies by stock characteristics. A Systematic Literature Review (SLR) was conducted using Publish or Perish on Google Scholar with the keywords "Media Sosial" and "Saham," yielding 9 articles after screening. The synthesis reveals three key findings. First, empirical results are inconsistent across studies. Second, no research has specifically examined how stock characteristics, such as market capitalization, liquidity, or industry sector—moderate the relationship; all studies treat stocks homogeneously. Third, the dominant theoretical frameworks are the Theory of Planned Behavior and the Theory of Reasoned Action, yet none incorporate firm characteristics. These findings suggest that social media effects may vary by stock characteristics, though further research is needed to confirm this gap.
Co-Authors Abdul Halik Denny Mahendra Edi Suhardi Endang Brotojoyo Nugroho Wisnu Murti Nunuk Herawati Risti Herliana Saptani Rahayu Setyani Sri Haryanti Siti Mujanah Titik Setyaningsih V. Titi Purwantini