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ANALISIS PENGARUH SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION BANK SYARIAH Studi Pada PT. Bank Muamalat Indonesia dan Bank Syariah Mandiri di Banjarmasin Heldalina; Muhammad Riza Firdaus; Ikhwan Faisal
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 6 No. 3 (2018)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (114.565 KB) | DOI: 10.20527/jwm.v6i3.77

Abstract

The aim of this study was to: (1) analyze the influence of service quality variables (corporal efficiency, core banking, convenience, confidence, compliance and cost- benefit ratio) which simultaneously influence customers’ satisfaction of Bank Muamalat and BSM Banjarmasin branch, (2) analyze the influence of service quality variables (corporal efficiency, core banking, convenience, confidence, compliance and cost-benefit) which partially affect customers’ satisfaction of Bank Muamalat and BSM Banjarmasin branch, (3) analyze different levels of customers’ satisfaction (customer satisfaction) between Bank Muamalat Indonesia and Bank Syariah Mandiri (BSM). The population in this study were customers of Bank Muamalat Indonesia and Bank Syariah Mandiri Banjarmasin branch with a of 100 people. The technique used in taking sample was judgmental sampling. Testing the validity of the questionnaire was conducted using Pearson Product Moment, while the reliability test of questionnaire used Cronbach Alpha method. The data analysis was conducted using multiple linear regression and One-way ANOVA. Based on the results of multiple linear regression analysis it showed that the variables of service quality, that were, corporal efficiency, core banking, convenience, confidence, compliance and cost-benefit ratio simultaneously significantly affected customers’ satisfaction. Partially, only four variables that significantly affected, namely convenience, confidence, compliance and cost-benefit, while the corporal variable efficiency, core banking had no significant effect. Based on the analysis of one-way ANOVA it showed that there was no difference in satisfaction between customers of Bank Muamalat Indonesia and Bank Syariah Mandiri.
Program Aplikasi Penggajian pada PT Fitria Trans Tamara Banjarmasin Muhammad Syahid Pebriadi; Heldalina; Ike Nur Safitri
Indonesian Journal of Applied Accounting and Finance Vol. 1 No. 1 (2021): June
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (653.121 KB) | DOI: 10.31961/ijaaf.v1i1.1163

Abstract

This study aims to create a payroll application program at PT Fitria Tamara Banjarmasin. The problem in this study is that there are constraints from the payroll system which is still done manually so it takes a long time and if an error occurs it will require additional time. The method used in this study includes the stages of collecting data using a field study approach and library study which serves to obtain initial data related to payroll problems in the company, the stages of system analysis which function to generate information and analysis of needs for payroll problems, stages of system design (flow system, user interface, and output) which serves to translate the results of the system analysis into system design and the stages of system implementation which function to apply the results of the system design stage into an application program. The results of the research are in the form of a suggested system flow and a payroll application that helps in calculating employee salaries.
Perancangan Program Aplikasi Pengelolaan Kas Berbasis Web Pada Perusahaan Jasa Las dan Bubut Heldalina; Emy Iryanie; Muhammad Syahid Pebriadi; Muhammad Azriel Hidayat
Kompak :Jurnal Ilmiah Komputerisasi Akuntansi Vol 15 No 2 (2022): Jurnal Ilmiah Komputer Akuntansi
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/kompak.v15i2.701

Abstract

Accounting information systems play an important role in recording a company's transactions. Because it can assist companies in working on their financial reports, so that the resulting data is well organized and can speed up the data processing process. CV. RR Wasilah Teknik is a company engaged in welding and lathe services. The main problem that occurs in this company is that it is still recording transactions manually and using Microsoft excel. This results in the system not running effectively and efficiently. So, it is necessary to make a computerized application. The research method is applied to the research phase such as data collection, system analysis, system design, system implementation, and system testing. The results of the study are cash management applications that help companies record incoming and outgoing cash transactions. This application helps the system running in the company to be more effective and efficient.
Program Aplikasi Pengeluaran Dan Penerimaan Kas Berbasis Web Menggunakan Php Pada PT. Gunung Samarinda Efry Ependi Saputra; Heldalina; Muhammad Syahid Pebriadi
Indonesian Journal of Applied Accounting and Finance Vol. 2 No. 2 (2022): December
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31961/ijaaf.v2i2.1517

Abstract

The purpose of this study was to determine the information system of cash receipts and disbursements and to produce a web-based application program for cash receipts and cash disbursements using PHP at PT. Gunung Samarinda.This research method is using case studies with interviews, documentation and direct observation. The types of data used are qualitative and quantitative data types. In this study it was found that all records of cash receipts and disbursements were still using Microsoft Excel. Therefore, the authors suggest using a web-based cash receipt and disbursement application program design in order to help PT. Gunung Samarinda so that the current system is more effective and efficient.
Web Based Cash Flow Information System Heldalina; Fitria; Muhammad Syahid Pebriadi; Putriana Salman; Anhar Khalid
International Journal of Applied Economics, Accounting and Management (IJAEAM) Vol. 1 No. 2 (2023): July 2023
Publisher : MultiTech Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59890/ijaeam.v1i2.150

Abstract

This study aims to find out the right Cash Management Accounting Information System for Rezeky sources and to produce a Cash Flow Information System, namely Web-Based Cash Receipts and Cash Disbursements. The theoretical framework is to analyze the Cash Management Accounting Information System by analyzing the information needed by management, related functions, a network of procedures, accounting documents and records used, flowcharts, and the current internal control system. The developed application program is the first step, which is carried out by designing relationships between tables, interfaces, and outputs. This study found that all daily cash records at Sumber Rezeky still use financial report books and notes. The author suggests using a web-based cash receipt and cash disbursement application to help Sumber Rezeky record customer data, record cash management transactions, and make it easier to find information on cash receipts and disbursement transactions.
Metode Biaya Rata-Rata Bergerak Perpetual dalam Program Aplikasi Persediaan Barang Dagang Nazel Kasyfia Mumtaza; Heldalina Heldalina; Muhammad Syahid Pebriadi
Jurnal Tekno Kompak Vol 17, No 2 (2023): Agustus
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jtk.v17i2.2317

Abstract

Abstract−The purpose of this study is to determine the correct calculation of the cost of inventory, as well as to produce an application program for merchandise inventory using the perpetual moving average method using PHP at Ocean Fishing Store. This research is in the form of a case study at the Ocean Fishing Store using a sample of sales and purchase transaction data in March-May 2022. This application program was created using PHP as the front-end and MySQL server as the back-end. From this study it was found that the Ocean Fishing Store does not determine the cost of inventory for merchandise and does not record merchandise inventory so that it is difficult to know the remaining inventory of merchandise. Therefore, with the application program created in this study, it is hoped that it can help Ocean Fishing Store in making merchandise inventory cards to make it easier to find out stock.Keywords: Goods Inventory, Moving Average Cost Method, Goods Inventory Card
Program Aplikasi Pengeluaran Dan Penerimaan Kas Berbasis Web Menggunakan Php Pada PT. Gunung Samarinda Saputra, Efry Ependi; Heldalina; Pebriadi, Muhammad Syahid
Indonesian Journal of Applied Accounting and Finance Vol. 2 No. 2 (2022): December
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31961/ijaaf.v2i2.1483

Abstract

The purpose of this study is to determine the receipt and expenditure information system. The problem in this study is the recording of receipts and disbursement transactions at PT Gunung Samarinda which is still semi-manual using Microsoft Excel and is prone to data input errors. The case study approach used in this study included interviews, documentation, and direct observation. Types of qualitative and quantitative data used in this study. The results of the research are in the form of a cash receipts and disbursement application program that helps PT Gunung Samarinda to make the current system more effective and efficient.
Analisis Komparatif Penggunaan Sistem Informasi Akuntansi pada UMKM sebagai Anggota Hipmikindo dan Bukan Anggota Hipmikindo di Kalimantan Selatan Wulandari, Phaureula Artha; heldalina, heldalina; Iryanie, Emy
BIMA: Jurnal Bisnis dan Manajemen Vol 2 No 1 (2023): BIMA: Jurnal Bisnis dan Manajemen
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

At present the business development of Micro, Small and Medium Enterprises (MSMEs) is so rapid in various fields area. During the Covid pandemic and after the Covid pandemic, presence helped the economic recovery MSMEs. In order for MSMEs to survive and develop, information systems are needed, including systems accounting information. Management of MSME businesses is still a lot manually, making it difficult them to see how their business is progressing. Factors of business scale, business age, owner's background and accounting knowledge is a factor that influences MSMEs to use accounting information systems. The use of accounting information systems can be divided into three, namely manually, using excel and use the app. The use of the accounting information system also has an influence on MSME business success. The purpose of this study is to determine the factors that influence SMEs to use Accounting information systems, to find out the dominance of the use of recording and bookkeeping systems in SMEs and to determine the effect on the success of MSME businesses.This research method is descriptive qualitative research. Based on the survey results by sampling, will analyzed in a simple quantitative and qualitative way towards the research variable, namely the factor that influencing MSMEs including business scale, business age, owner background and accounting knowledge, in using accounting information systems. Will be concluded the most dominant factor and will concluded that the types of accounting information systems that are often used by MSMEs are manual, using excel, using free applications and paid applications. And conclusions will be drawn from the use of the accounting information system on the success of MSME businesses. business success MSMEs include increasing turnover, increasing product selling prices, increasing branches/outlets, increasing the number of employees and increasing operating profit.
Perancangan Program Aplikasi Pengelolaan Kas Berbasis Web Pada Perusahaan Jasa Las dan Bubut Heldalina; Emy Iryanie; Muhammad Syahid Pebriadi; Muhammad Azriel Hidayat
Kompak :Jurnal Ilmiah Komputerisasi Akuntansi Vol. 15 No. 2 (2022): Jurnal Ilmiah Komputer Akuntansi
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/kompak.v15i2.701

Abstract

Accounting information systems play an important role in recording a company's transactions. Because it can assist companies in working on their financial reports, so that the resulting data is well organized and can speed up the data processing process. CV. RR Wasilah Teknik is a company engaged in welding and lathe services. The main problem that occurs in this company is that it is still recording transactions manually and using Microsoft excel. This results in the system not running effectively and efficiently. So, it is necessary to make a computerized application. The research method is applied to the research phase such as data collection, system analysis, system design, system implementation, and system testing. The results of the study are cash management applications that help companies record incoming and outgoing cash transactions. This application helps the system running in the company to be more effective and efficient.
Developing Web-Based Accounting Information System on Sharia-Based Auction Company Pebriadi, Muhammad Syahid; Ade Yulia Sari; Heldalina; Muhammad Hendra Sunarya; Phaureula Artha Wulandari
Indonesian Journal of Applied Accounting and Finance Vol. 4 No. 1 (2024): June
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31961/ijaaf.v4i1.2355

Abstract

This article explores the development of a web-based accounting information system (AIS) for a sharia-based auction company. The aim was to streamline operational workflows, enhance financial reporting transparency, and automate complex financial transactions, ensuring compliance with sharia principles. The research method involved multiple stages, including requirement analysis, system design, system development, and evaluation. The successful implementation of the system led to improved efficiency, accuracy in financial reporting, and real-time insights for decision-making. Additionally, compliance checks confirmed the system’s adherence to sharia standards. The integration of modern technology with traditional ethical practices has enabled the company to uphold sharia principles while achieving operational excellence. This article provides insights into the benefits and challenges of developing and implementing a web-based accounting system in a sharia-based auction company, offering valuable lessons for similar initiatives in the industry.