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All Journal e-CliniC Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Jeini E. Nelwan
Universitas Sam Ratulangi
Health Professions Public Health

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Influence of Work Discipline and Motivation on Work Performance of Hospital Employees during the Coronavirus Disease 2019 Pandemic Linda E. Mantiri; Martha M. Kaseke; Jeini E. Nelwan; Oksfriani J. Sumampouw
e-CliniC Vol. 10 No. 2 (2022): e-CliniC
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35790/ecl.v10i2.38639

Abstract

Abstract: Job performance is a description of the level of achievement of the implementation of a policy in realizing the goals, objectives, mission and vision of the organization. The existence of the corona virus disease 2019 (Covid-19) pandemic demands that the performance of employees must better than before, especially in hospitals. Performance is influenced by various factors including discipline and work motivation. This study aimed to analyze the influence of discipline and work motivation on the employees' performance at RSUD Dr. Sam Ratulangi Tondano. This was a quantitative study with a cross-sectional design. This study was conducted at RSUD Dr. Sam Ratulangi Tondano from March to June 2021 using a questionnaire as instrument. Data were analyzed multivariately. Subjects were 126 employees The results showed that most respondents had good performance (97.6%), good work discipline (94.4%), and good work motivation (77.0%). The multivariate analysis showed that work discipline had a significant effect on employee performance (p=0.000), meanwhile, motivation did not have a significant effect on it (p=0.192). An increase of 1 value of discipline would be associated with an increase of performance by 0.492. In conclusion, discipline is the influencing factor of the performance of employees at RSUD Dr. Sam Ratulangi Tondano during the Covid-19 pandemicKeywords: performance; discipline; motivation; hospital employee; Covid-19 Abstrak: Kinerja adalah gambaran mengenai tingkat pencapaian pelaksanaan suatu kebijakan dalam mewujudkan sasaran, tujuan, misi dan visi organisasi. Adanya pandemik Corona Virus Disease 2019 (Covid-19) menuntut kinerja pegawai khususnya di rumah sakit semakin baik. Kinerja dipengaruhi oleh berbagai faktor termasuk disiplin dan motivasi kerja. Penelitian ini bertujuan untuk menganalisis pengaruh disiplin dan motivasi kerja terhadap kinerja pegawai Rumah Sakit Umum Daerah Dr. Sam Ratulangi Tondano. Jenis penelitian ialah kuantitatif dengan desain potong lintang. Penelitian ini dilaksanakan di RSUD Dr. Sam Ratulangi Tondano pada Maret-Juni 2021. Sebanyak 126 pegawai menjadi subyek penelitian ini. Instrumen penelitian ini yaitu kuesioner. Data dianalisis secara multivariat. Hasil penelitian menunjukkan bahwa responden paling banyak memiliki kinerja yang baik (97,6%), disiplin kerja yang baik (94,4%), dan motivasi kerja yang baik (77,0%). Hasil analisis multivariat menunjukkan disiplin kerja berpengaruh bermakna terhadap kinerja pegawai (p=0,000) sedangkan pengaruh motivasi kerja tidak bermakna (p=0,192). Setiap kenaikan 1 nilai disiplin akan disertai kenaikan kinerja sebesar 0,492. Simpulan penelitian ini yaitu disiplin merupakan faktor yang berpengaruh terhadap kinerja pegawai di RSUD Dr. Sam Ratulangi Tondano pada masa pandemi Covid-19.Kata kunci: kinerja; disiplin; motivasi; pegawai rumah sakit; Covid-19
Analisis Faktor-faktor yang Berhubungan dengan Waktu Tunggu Pelayanan di Poliklinik Rawat Jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara Irene M. Sumayku; Karel Pandelaki; Grace D. Kandou; Paula G. Wahongan; Jeini E. Nelwan
e-CliniC Vol. 11 No. 1 (2023): e-CliniC
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35790/ecl.v11i1.44251

Abstract

Abstract: Waiting time is a potential component to cause unsatisfaction. The waiting time is used by patients to get services from the registration place to entering doctor's examination room. Observation at the research site indicated that there were still problems related to patients’ waiting time, especially outpatients. This study aimed to analyze certain factors related to waiting time for services at the outpatient clinic of Sentra Medika Hospital, North Minahasa Regency. This was a quantitative and analytical survey study using the cross-sectional design. This study was conducted at the Outpatient Clinic of Sentra Medika Hospital. The instrument used in this study was a questionnaire that had been tested for validity and reliability. The results obtained 353 patients as respondents. The statistical analysis indicated a correlation between knowledge (p=0.031) and administrative service (p=0.015) with waiting time but there was no correlation between infrastructure (p=0.793) and waiting time. In conclusion, the patient’s knowledge and administrative service are correlated with waiting time at outpatient clinic of Sentra Medika Hospital, North Minahasa Regency. Keywords: waiting time; hospital; outpatients Abstrak: Waktu tunggu pasien merupakan salah satu komponen yang potensial menyebabkan ketidakpuasan. Waktu tunggu digunakan oleh pasien untuk mendapatkan pelayanan dari tempat pendaftaran sampai masuk ke ruang pemeriksaan dokter. Hasil observasi di lokasi penelitian menunjukkan masih adanya masalah yang berhubungan dengan waktu tunggu pasien khususnya pasien rawat jalan. Penelitian ini bertujuan untuk menganalisis beberapa faktor yang berhubungan dengan waktu tunggu pelayanan di poliklinik rawat jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara. Jenis penelitian ialah kuantitatif dengan rancangan penelitian survei analitik, menggunakan desain potong lintang. Penelitian dilakukan di poliklinik rawat jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara. Responden penelitian berjumlah 353 pasien. Instrumen penelitian berupa angket yang telah diuji validitas dan reliabilitasnya. Hasil penelitian mendapatkan bahwa terdapat hubungan antara pengetahuan pasien (p=0,031) dan pelayanan administrasi (p=0,015) dengan waktu tunggu namun tidak terdapat hubungan antara sarana prasarana (p=0,793) dengan waktu tunggu. Simpulan penelitian ini ialah pengetahuan pasien dan pelayanan administrasi berhubungan dengan waktu tunggu di poliklinik rawat jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara. Kata kunci: waktu tunggu; rumah sakit; pasien rawat jalan
Analisis Risiko Keselamatan dan Kesehatan Kerja pada Pengelolaan Linen Instalasi Laundry di Rumah Sakit Umum GMIM Bethesda Kota Tomohon Elshaday Natalia Moningka; Paul A. T. Kawatu; Jeini E. Nelwan
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 5 No. 2 (2025): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v5i2.6335

Abstract

Occupational Safety and Health (OSH) is an important element in every workplace, especially in hospitals. One of the important areas in a hospital is the laundry unit/installation, which is responsible for managing both medical and non-medical linen. This research aims to identify hazards present in the laundry unit, conduct a risk assessment, and provide K3 risk control measures for the management of laundry linen at RSU Bethesda Tomohon. The type of research used is qualitative with in-depth interview and observation methods. The research was conducted from March to May 2025. The informants in this study consisted of 4 people, including the head of the laundry installation, laundry staff in the wash and sewing sections, and members of the K3 Team. The research findings revealed a total of 42 occupational safety and health risks spread across 7 linen management processes, with 6 risks categorized as low, 33 risks as moderate, and 3 risks as high. The highest-risk hazards are found in the stages of transportation, sorting, and washing of linen that involve direct contact with contaminated infectious linen. The main hazard is biological exposure to pathogenic microorganisms that can cause serious infections.
Co-Authors Elshaday Natalia Moningka Grace D. Kandou Irene M. Sumayku Karel Pandelaki Linda E. Mantiri Martha M. Kaseke Oksfriani Jufri Sumampouw Paul A. T. Kawatu Paula G. Wahongan