Mohamad Yaser
Prodi Administrasi Rumah Sakit, Fakultas Vokasi, Universitas Indonesia Maju

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Studi Literatur: Perencanaan Kebutuhan Sumber Daya Manusia David Setiawan Daeli; Malihah Ramadhani Rum; Novrida Tambunan; Istiana Kusumastuti; Mohamad Yaser
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol 5, No 2 (2022)
Publisher : Program Studi Perekam Medis & Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v5i2.2837

Abstract

Perencanaan sumber daya manusia (SDM) digunakan untuk memastikan sebuah organisasi memiliki SDM dengan jumlah yang tepat, jenis orang yang tepat di tempat dan waktu yang tepat. Tujuan penulisan artikel review ini bertujuan untuk memberikan gambaran perencanaan kebutuhan sumber daya manusia. Metode yang digunakan dalam penulisan artikel ini yaitu literature review.  Pencarian artikel dilakukan melalui Google Scholar dan situs jurnal (Pubmed). Hasil dari total temuan artikel 20, namun hanya 2 artikel yang sesuai dengan kriteria inklusi. Berdasarkan 20 artikel yang dianalisis hanya 2 artikel yang sesuai 4 indikator. Berdasarkan kegiatan perencanaan kebutuhan sumber daya manusia 4 Indikator, menurut Grace A. Salamate, et. Al, didapatkan Tidak ada pemerataan dalam pengadaan SDM, adanya pengembangan SDM kesehatan, Terdapat Pemeliharaan SDM kesehatan, Terdapat penggunaan SDM kesehatan. Menurut Benhard R. L. Paruntu, et. al, pengadaan sumber daya manusia kesehatan baik dinas kesehaatan maupun puskesmas tidak ada kesamaan persepsi tentang metode atau alat ukur, Pengembangan sumber daya manusia kesehatan tidak pernah direncanakan, pemeliharaan sumber daya manusia kesehatan tidak direncanakan setiap bulan atau tahun dan penggunaan sumber daya manusia kesehatan dalam pengembangan karir tidak pernah dibuat.
Analisis Pengelolaan Limbah Medis Padat Menurut Permenkes No. 7 Tahun 2019 Di Rumah Sakit Tahun 2022 Linda Fitrianingsih; Mohamad Yaser
Jurnal Ilmu Kesehatan dan Gizi Vol. 1 No. 4 (2023): Oktober: Jurnal Imu Kesehatan dan Gizi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikg.v1i4.1705

Abstract

Hospital waste is waste generated from hospital activities. Indonesia is estimated to produce Hospital Medical Waste of 376,089 tonnes/day. So it is necessary to have efforts to manage solid medical waste in accordance with PERMENKES No. 7 of 2019. The purpose of this research is that the management of solid medical waste at Karya Medika Bantar Gebang Hospital can be carried out properly. This research method uses a descriptive research type method with a qualitative approach. The results of this study in waste management include human resources, facilities and infrastructure, policies that greatly influence the solid medical waste management process. There are still facilities and infrastructure that are not in accordance with PERMENKES No. 7 of 2019 because the trolly itself has not been equipped with a symbol and the color is not distinguished for medical waste and non medical waste trolleys which are still the same. The medical waste management process is in the form of appropriate sorting stages, appropriate container stages, inappropriate transportation stages because waste is still found scattered during transportation because waste exceeds ¾ plastic waste packaging, storage is not appropriate because there is no room temperature in storage, management by a third party is appropriate. The conclusion in terms of facilities and infrastructure, the process of transportation, storage is not in accordance with PERMENKES No. 7 of 2019. Suggestions for increasing training that is more specific to waste management so that officers can understand the waste management process properly and correctly according to the SPO that has been made.
Hubungan Beban Kerja, Lingkungan Kerja dan Shift Kerja terhadap Stres Kerja Karyawan di PT. Generasi Muda Bersatu Kecamatan Simpenan, Kabupaten Sukabumi Tahun 2023 Putra, Fathir Brahmastha Arya; Yaser, Mohamad; Saputra, Fajar
Journal of Public Health Education Vol. 3 No. 4 (2024): Journal of Public Health Education
Publisher : MPI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53801/jphe.v3i4.230

Abstract

Introduction: Work stress is pressure experienced by everyone in living their work life, stress itself has two meanings namely positive and negative depending on how a person can deal with stress, in a positive view psychologically it will foster motivation and morale while in a negative sense it can reduce the level of employee performance. Objectives: The purpose of this study is to determine the relationship between workload, work environment and work shifts on employee work stress at PT. United Young Generation Simpenan District, Sukabumi Regency in 2023. Method: This research uses a quantitative research type with a cross-sectional design totaling 113 respondents to employees who work at PT. United Young Generation (GMB). The sampling technique is Random Sampling. The data used are primary data through questionnaires and observations and secondary data derived from books and literature. Data analysis was performed univariately and bivariately with the Chi-Square Test. Results: The research results show a relationship between work shifts (p-value = 0.000), and workload (p-value = 0.000). Work environment (p-value 0.496) with work stress. Conclusion: There is a relationship between work shifts, workload and work stress. However, there is no relationship between the work environment and work stress.
Fungsi Penataan Kearsipan dalam Meningkatkan Kerja Rumah Sakit Mohamad Yaser
Jurnal Masyarakat Sehat Indonesia Vol. 4 No. 02 (2025): Jurnal Masyarakat Sehat Indonesia
Publisher : Yayasan Masyarakat Peduli Anak Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70304/jmsi.v4i02.95

Abstract

Masalah terkait pengelolaan arsip rekam medis yang belum optimal masih banyak ditemukan di sejumlah fasilitas kesehatan, terutama dalam hal kelengkapan, ketepatan waktu, dan ketelitian data. Kondisi ini berimplikasi pada menurunnya produktivitas kerja petugas rekam medis dan berdampak negatif terhadap kualitas layanan yang diberikan oleh rumah sakit. Studi ini bertujuan untuk mengevaluasi sejauh mana efisiensi dalam pengaturan berkas rekam medis berkontribusi terhadap kinerja petugas serta mutu pelayanan rumah sakit. Penelitian dilakukan dengan pendekatan kuantitatif menggunakan rancangan potong lintang (cross-sectional). Sebanyak 100 responden dipilih secara purposif, terdiri dari manajemen rumah sakit, tenaga kesehatan, dan petugas yang bertanggung jawab terhadap pengelolaan arsip medis. Data dikumpulkan melalui teknik observasi, wawancara mendalam, serta penyebaran angket tertutup. Alat ukur dalam penelitian telah melalui tahap uji validitas dan reliabilitas. Proses analisis mencakup uji univariat dan bivariat dengan metode chi-square, serta pemodelan lanjutan menggunakan Structural Equation Modeling berbasis Partial Least Squares (PLS-SEM). Temuan menunjukkan bahwa efisiensi dalam penataan dokumen medis memiliki hubungan yang bermakna terhadap efektivitas kerja dan mutu pelayanan. Penelitian ini memperkuat argumen bahwa sistem pengarsipan yang terstruktur dapat mendukung pengambilan keputusan berbasis data dan berkontribusi terhadap peningkatan mutu layanan di rumah sakit secara keseluruhan.
Analisis Kualitas Layanan Petugas Pendaftaran Poliklinik Pasien Rawat Jalan di RS X Jakarta Selatan 2023 Erik Aria Winata; Mohamad Yaser; Novrida Tambunan
Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan Vol. 3 No. 2 (2025): Juni : Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/corona.v3i2.1289

Abstract

One of the important indicators in hospital quality standards is the level of patient satisfaction with the services provided. Therefore, improving the quality of health services is very crucial, not only in the medical aspect, but also in terms of communication and empathy of health workers to patients. This study aims to determine the description of the quality of service of registration staff at the outpatient polyclinic of General Hospital X, South Jakarta, in 2023, based on patient perceptions. This study is a quantitative study with a descriptive approach, conducted on 50 respondents. Data were collected using a questionnaire covering five dimensions of SERVQUAL: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Data analysis was carried out by presenting the frequency distribution and percentage of each service dimension. The results showed that: in the Tangibles dimension, 66% of respondents rated it good and 34% less good; Reliability, 70% good and 30% not good; Responsiveness, 52% good and 48% not good; Assurance, 72% good and 28% not good; and Empathy, 66% good and 34% less good. In conclusion, although most respondents rated the service of the registration staff as good, there are still aspects that need to be improved. Improving the overall quality of service, especially in the dimensions of Responsiveness and Empathy, is needed as a strategic step in an effort to increase patient satisfaction and loyalty.
Hubungan Kualitas Pelayanan, Kepuasan Dan Kepercayaan Pasien Poli Umum Terhadap Loyalitas Di Puskesmas Ciomas Bogor Tahun 2024: Association Between Service Quality, Satisfaction, and Patient Trust with Loyalty at Ciomas Public Health Center, Bogor, 2024 Yaya, Nurmalia; Mohamad Yaser; Cici Demiyati
Journal of Public Health Education Vol. 4 No. 2 (2025): Journal of Public Health Education
Publisher : MPI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53801/jphe.v4i2.343

Abstract

Introduction: Loyal pati ents are those who consistently choose and use healthcare services from one particular place or healthcare provider. Based on data from WHO in Indonesia itself, it is still found that patient loyalty is low in the sense of less than 80%. Objectives: The purpose of this study was to determine the relationship between service quality, satisfaction and trust of general polyclinic patients towards loyalty at the Ciomas Bogor Health Center in 2024. Method: The research method is quantitative with a cross sectional approach. The s ampling technique in this study uses accidental sampling of 100 respondents who are targeted. Data analysis was carried out univariate and bivariate with chi square test. Result: Based on the results of the study, it is known that there is a significant relationship between service quality and general poly patient loyalty as a result of the chi-square test (p=0.001< 0.05). There was a relationship between patient trust and loyalty of chi-square test results (p = 0.002 < 0.05). Conclution: This research it can be concluded that there is a relationship between service quality, satisfaction and trust of general poly patients towards loyalty at the Ciomas Bogor Health Center in 2024.
Hubungan Antara Pengetahuan, Sikap, dan Perilaku Tidak Aman Dengan Kejadian Kecelakaan Kerja Pada Pekerja Ketinggian MTH 27 Office Suite Tahun 2021: The Relationship Between Knowledge, Attitude, and Unsafe Behavior and the Incidence of Work Accidents Among Height Workers at MTH 27 Office Suite Syrly Alvera Ayunigtiyas; Hedy Herdiana; Mohamad Yaser
Journal of Public Health Education Vol. 4 No. 2 (2025): Journal of Public Health Education
Publisher : MPI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53801/jphe.v4i2.345

Abstract

Introduction: Work accidents are caused by unsafe human actions (unsafe acts) and unsafe conditions. These incidents may be influenced by knowledge, attitudes, and unsafe behavior of workers. Objectives: This study aimed to determine the relationship between knowledge, attitudes, and unsafe behavior with the incidence of work accidents among high-altitude workers at MTH 27 Office Suite in 2021. Method: This research used a quantitative method with a cross-sectional approach. The data used were primary, collected through questionnaires and interviews, as well as secondary data from previous studies. Data were analyzed using univariate and bivariate analysis through the Statistical Product and Service Solution (SPSS) software. Result: The study found no significant relationship between knowledge and work accidents (p = 0.054). However, there was a significant relationship between attitudes and work accidents (p = 0.037), and between unsafe behavior and work accidents (p = 0.021). Conclusion: This research concludes that attitudes and unsafe behavior are significantly related to the incidence of work accidents among high-altitude workers, while knowledge is not significantly related.
Fungsi Penataan Kearsipan dalam Meningkatkan Kerja Rumah Sakit Yaser, Mohamad
Jurnal Masyarakat Sehat Indonesia Vol. 4 No. 02 (2025): Jurnal Masyarakat Sehat Indonesia
Publisher : Yayasan Masyarakat Peduli Anak Indonesia (YMPAI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70304/jmsi.v4i02.13

Abstract

Masalah terkait pengelolaan arsip rekam medis yang belum optimal masih banyak ditemukan di sejumlah fasilitas kesehatan, terutama dalam hal kelengkapan, ketepatan waktu, dan ketelitian data. Kondisi ini berimplikasi pada menurunnya produktivitas kerja petugas rekam medis dan berdampak negatif terhadap kualitas layanan yang diberikan oleh rumah sakit. Studi ini bertujuan untuk mengevaluasi sejauh mana efisiensi dalam pengaturan berkas rekam medis berkontribusi terhadap kinerja petugas serta mutu pelayanan rumah sakit. Penelitian dilakukan dengan pendekatan kuantitatif menggunakan rancangan potong lintang (cross-sectional). Sebanyak 100 responden dipilih secara purposif, terdiri dari manajemen rumah sakit, tenaga kesehatan, dan petugas yang bertanggung jawab terhadap pengelolaan arsip medis. Data dikumpulkan melalui teknik observasi, wawancara mendalam, serta penyebaran angket tertutup. Alat ukur dalam penelitian telah melalui tahap uji validitas dan reliabilitas. Proses analisis mencakup uji univariat dan bivariat dengan metode chi-square, serta pemodelan lanjutan menggunakan Structural Equation Modeling berbasis Partial Least Squares (PLS-SEM). Temuan menunjukkan bahwa efisiensi dalam penataan dokumen medis memiliki hubungan yang bermakna terhadap efektivitas kerja dan mutu pelayanan. Penelitian ini memperkuat argumen bahwa sistem pengarsipan yang terstruktur dapat mendukung pengambilan keputusan berbasis data dan berkontribusi terhadap peningkatan mutu layanan di rumah sakit secara keseluruhan.
Analisis Hygiene Dan Sanitasi Makanan Di Instalasi Gizi Rumah Sakit Rahma Adiyaksa Gea Doktriana; Mohamad Yaser; Jefri Wahyudi
Antigen : Jurnal Kesehatan Masyarakat dan Ilmu Gizi Vol. 2 No. 2 (2024): Mei : Antigen: Jurnal Kesehatan Masyarakat dan Ilmu Gizi
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/antigen.v2i2.232

Abstract

Food sanitation hygiene is an effort to control factors in places, equipment, people and food ingredients that can or may cause health problems, disease or food poisoning. The aim of this research is to determine the Hygiene and Sanitation of Hospital Food according to PERMENKES No.1096/Menkes/Per/VI/2011 Concerning Jasaboga Sanitation Hygiene in Hospitals. This research uses a qualitative approach that describes the problem and focuses on the research. This research carried out in-depth interviews with 5 informants. This research was conducted in the hygiene and sanitation unit at Hospital. Collecting data by conducting observations, interviews, document analysis and documentation. Based on research results related to SOP Hygiene and Food Sanitation are appropriate, Selection of Food Ingredients is appropriate, Storage of Food Ingredients is appropriate, Food processing is still not appropriate where the cooking utensil storage rack is not closed to protect it from vectors, Storage of Finished Food Ingredients is appropriate, Serving The food is still not in accordance with the Regulation of the Minister of Health of the Republic of Indonesia No.1096 of 2011 because it uses wooden tables which are only covered with plastic. Suggestions for the Hospital for the environmental health unit are to provide cooking utensil storage racks with covers so that they can be protected from vectors and for the Environmental Health unit, it is hoped that the serving table should be replaced with a table made from stainless steel.
Studi Literatur: Perencanaan Kebutuhan Sumber Daya Manusia Daeli, David Setiawan; Rum, Malihah Ramadhani; Tambunan, Novrida; Kusumastuti, Istiana; Yaser, Mohamad
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 5 No. 2 (2022): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v5i2.2837

Abstract

Perencanaan sumber daya manusia (SDM) digunakan untuk memastikan sebuah organisasi memiliki SDM dengan jumlah yang tepat, jenis orang yang tepat di tempat dan waktu yang tepat. Tujuan penulisan artikel review ini bertujuan untuk memberikan gambaran perencanaan kebutuhan sumber daya manusia. Metode yang digunakan dalam penulisan artikel ini yaitu literature review.  Pencarian artikel dilakukan melalui Google Scholar dan situs jurnal (Pubmed). Hasil dari total temuan artikel 20, namun hanya 2 artikel yang sesuai dengan kriteria inklusi. Berdasarkan 20 artikel yang dianalisis hanya 2 artikel yang sesuai 4 indikator. Berdasarkan kegiatan perencanaan kebutuhan sumber daya manusia 4 Indikator, menurut Grace A. Salamate, et. Al, didapatkan Tidak ada pemerataan dalam pengadaan SDM, adanya pengembangan SDM kesehatan, Terdapat Pemeliharaan SDM kesehatan, Terdapat penggunaan SDM kesehatan. Menurut Benhard R. L. Paruntu, et. al, pengadaan sumber daya manusia kesehatan baik dinas kesehaatan maupun puskesmas tidak ada kesamaan persepsi tentang metode atau alat ukur, Pengembangan sumber daya manusia kesehatan tidak pernah direncanakan, pemeliharaan sumber daya manusia kesehatan tidak direncanakan setiap bulan atau tahun dan penggunaan sumber daya manusia kesehatan dalam pengembangan karir tidak pernah dibuat.