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All Journal Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) Jurnal Ilmiah Wahana Pendidikan TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Journal of Mandalika Literature
Seno Setyo Pujonggo
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Religion Humanities Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Implementasi Pemeriksaan Keimigrasian di Atas Alat Angkut Barang Pada Masa Pandemi Covid-19 di Kantor Imigrasi Kelas I Tpi Kendari Prytha Yunir Omar Azhari Atiri Laode; Seno Setyo Pujonggo; Rita Kusuma Astuti
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 23 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (193.326 KB) | DOI: 10.5281/zenodo.7388359

Abstract

The Class I Immigration Office of TPI Kendari carries out its Immigration duties, specifically the Clearance of marine transportation equipment in the waters of Southeast Sulawesi, however, with the latest regulations issued by the Covid-19 Task Force in Circular Letter Number 15 of 2022 concerning Health Protocols for Overseas Travel The 2019 Corona Virus Disease (COVID-19) pandemic explained that foreigners who were exposed to the Covid virus could be quarantined with a record of doing quarantine with self-financing and must show proof of payment confirmation for booking quarantine accommodation from the accommodation provider while in Indonesia. The purpose of the study was to determine the implementation of inspection/clearance on water conveyances during the covid-19 pandemic and to find out what obstacles were faced by immigration officials when conducting inspections/clearance on water conveyances during the covid-19 pandemic. This research was conducted. to improve information on the Loss and Benefits of the latest regulations issued by the Covid-19 Task Force in handling foreign transport crew members during the Covid-19 pandemic. The method used is a qualitative method, the data obtained is by conducting interviews with structural officials and employees at the Kendari class Immigration Office, then observations are made to find out and observe directly the handling of transport crews affected by the Covid-19 virus outbreak at the Class Immigration Office. I Kendari.
Implementasi Kolaborasi Pemerintah Kota Cimahi dan Kantor Imigrasi Kelas I TPI Bandung Dalam Penyelenggaraan Mal Pelayanan Publik Muhammad Darylrizqi Indrajaya; Seno Setyo Pujonggo; Rita Kusuma Astuti
Journal Pendidikan Ilmu Pengetahuan Sosial Vol. 15 No. 2 (2023): Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) Vol 15 Nomor 2 Desember 2023
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/jpips.v15i2.12202

Abstract

Publik service is an activity to t fulfill the needs and expectations of public service providers towards the recipients of the service. In an effort to provide public services, especially immigration services in the city of Cimahi, the government, as the service provider, collaborates with other public service institutions. One of the forms of publicc service collaboration is presented in Cimahi is through the presence of the Cimahi Publikc Service Mall with a one-stop public service system. The services provided by the Immigration department in this context are passport services at the Cimahi Publik Service Mall, implementing the Integrated Passport Service System (SPPT). This is done to facilitate the community, especially in Cimahi, in obtaining passport services. This research is conducted to gain more information regarding to the process of the spesifc collaboration.
Peran Whatsapp Gateway dalam Implementasi Kerja Sama Kantor Imigrasi Kelas I Non TPI Pemalang dengan Pemerintah Kabupaten Batang: (Studi Kasus Mal Pelayanan Publik Batang) Nikko Anung Saktiawan; Seno Setyo Pujonggo; Agung Sulistyo Purnomo
Journal of Mandalika Literature Vol. 5 No. 4 (2024)
Publisher : Institut Penelitian dan Pengembangan Mandalika (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jml.v5i4.3537

Abstract

This article examines the role of WhatsApp Gateway innovation in the implementation of cooperation between the Pemalang Class I Non TPI Immigration Office and the Batang Regency Government, focusing on the Batang Regency Public Service Mall (MPP). WhatsApp Gateway is used to improve the efficiency of passport services through an online queuing system. This research uses qualitative methods with data analysis from various sources to assess the effectiveness of this innovation. The results showed that the use of WhatsApp Gateway succeeded in improving the efficiency and quality of public services at the MPP of Batang Regency, while strengthening the collaboration between the Immigration Office Class I non TPI Pemalang and the Batang Regency Government. Artikel ini mengkaji peran inovasi WhatsApp Gateway dalam implementasi kerja sama antara Kantor Imigrasi Kelas I Non TPI Pemalang dengan Pemerintah Kabupaten Batang, yang difokuskan pada Mal Pelayanan Publik (MPP) Kabupaten Batang. WhatsApp Gateway digunakan untuk meningkatkan efisiensi layanan paspor melalui sistem antrean online. Penelitian ini menggunakan metode kualitatif dengan analisis data dari berbagai sumber untuk menilai efektivitas inovasi ini. Hasil penelitian menunjukkan bahwa penggunaan WhatsApp Gateway berhasil meningkatkan efisiensi dan kualitas pelayanan publik di MPP Kabupaten Batang, sekaligus memperkuat kolaborasi antara Kantor Imigrasi Kelas I non TPI Pemalang dengan Pemerintah Kabupaten Batang.
Implementasi Collaborative Governance Dalam Pelayanan Keimigrasian: Studi Pada Kerja Sama Antara Kantor Imigrasi dan Mal Pelayanan Publik Akhmad Aditya Jonea Firmansyah; Seno Setyo Pujonggo; Habbi Firlana
JISPENDIORA Jurnal Ilmu Sosial Pendidikan Dan Humaniora Vol. 4 No. 1 (2025): April: Jurnal Ilmu Sosial, Pendidikan Dan Humaniora
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jispendiora.v4i1.2090

Abstract

This study aims to analyze the implementation of collaborative governance in immigration services through a case study of the cooperation between the Immigration Office and the Public Service Mall (MPP). A qualitative approach with a case study method was used to explore the dynamics, challenges, and successes of inter-agency collaboration in the context of public service delivery. The findings indicate that this collaboration improves service effectiveness, shortens processing time, and increases public satisfaction. However, several challenges remain, including inter-institutional coordination, limited technological infrastructure, and differences in organizational culture that must be addressed strategically. This research contributes to the development of collaborative governance in the public sector and highlights the importance of system integration and community participation in building sustainable services.
Governansi Kolaboratif Dalam Praktik Keimigrasian Di Indonesia: Tantangan Dan Peluang Di Tingkat Regional Indonesia Bahrul Ulum; Seno Setyo Pujonggo; Agung Sulistyo Purnomo
JISPENDIORA Jurnal Ilmu Sosial Pendidikan Dan Humaniora Vol. 4 No. 1 (2025): April: Jurnal Ilmu Sosial, Pendidikan Dan Humaniora
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jispendiora.v4i1.2095

Abstract

This study aims to analyze the practice of collaborative governance in immigration management in the border region of North Kalimantan, Indonesia, using the Collaborative Governance framework proposed by Ansell and Gash (2008). Employing a descriptive qualitative approach based on literature review, the findings reveal that current collaborative practices remain partial and are predominantly characterized by administrative cooperation rather than substantive, iterative collaboration. Key barriers include unequal institutional capacities, non-inclusive institutional design, lack of facilitative leadership, and limited trust and open communication among stakeholders. Although formal forums such as TIMPORA have been established, collaboration still relies heavily on personal relations and lacks an integrated information system. The study recommends strengthening institutional design, enhancing resource capacities, and fostering collaborative leadership that emphasizes sustainability and transparency.
ANALISIS MANAJEMEN KINERJA KANTOR IMIGRASI KELAS I TPI PEKANBARU BERDASARKAN LAPORAN KERJA INSTANSI PEMERINTAH (LKJIP) TAHUN 2024: PERFORMANCE MANAGEMENT ANALYSIS AT THE CLASS I IMMIGRATION OFFICE TPI PEKANBARU BASED ON THE 2024 GOVERNMENT PERFORMANCE REPORT (LKJIP) Ismail Joy Tiurman Tampubolon; Pascalis Danny Kristi Wibowo; Seno Setyo Pujonggo
TEMATICS: Technology Management and Informatics Research Journals Vol. 7 No. 2 (2025): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v7i2.858

Abstract

Penelitian ini bertujuan untuk menganalisis manajemen kinerja pada Kantor Imigrasi Kelas I TPI Pekanbaru berdasarkan Laporan Kinerja Instansi Pemerintah (LkjIP) Tahun 2024. Manajemen kinerja merupakan proses strategis yang mencakup perencanaan, pemantauan, dan evaluasi terhadap pencapaian tujuan organisasi. Teori yang digunakan dalam penelitian ini adalah manajemen kinerja menurut Armstrong dan Baron yang menekankan pada keselarasan antara tujuan individu dan organisasi. Metode yang digunakan adalah pendekatan deskriptif kualitatif dengan teknik analisis dokumen terhadap LkjIP sebagai sumber data utama. Hasil penelitian menunjukkan bahwa sebagian besar indikator kinerja utama (IKU) di Kantor Imigrasi telah tercapai bahkan melebihi target, seperti penegakan hukum keimigrasian (111%) dan layanan administratif keimigrasian (100%). Namun demikian, ditemukan pula isu strategis seperti ketidak seimbangan beban kerja dan keterbatasan sarana dan prasarana yang berpotensi menghambat kinerja jangka panjang. Penelitian ini menyimpulkan bahwa implementasi manajemen kinerja telah berjalan cukup efektif, tetapi memerlukan evaluasi berkelanjutan untuk memastikan peningkatan mutu layanan publik dan akuntabilitas kelembagaan.
Co-Authors Agung Sulistyo Purnomo Akhmad Aditya Jonea Firmansyah BAHRUL ULUM Habbi Firlana Ismail Joy Tiurman Tampubolon Muhammad Darylrizqi Indrajaya Nikko Anung Saktiawan Pascalis Danny Kristi Wibowo Prytha Yunir Omar Azhari Atiri Laode Rita Kusuma Astuti