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A COMPREHENSIVE STRUCTURAL MODEL OF ONLINE/WEBSITE EXPERIENCE Zulfahmi Zulfahmi; Radeswandri Radeswandri; Hubertina Ngarbingan; Ginta Ginting
International Journal of Applied Business and International Management Vol 7, No 3 (2022): December 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (638.797 KB) | DOI: 10.32535/ijabim.v7i3.1965

Abstract

This study evolves a model using the concept of variable flow based on the limited outcome of empirical studies regarding digital experience on critical aspects that require a theoretical basis. Flow variables in this modeling use 3 stages, starting from independent variables (interactivity, usability, connectedness, challenge, skill, telepresence, walfare), component variables (functionality, psychological, content/promoting) and outcome variables (satisfaction, belief, and behavior). The unit of analysis is website users of various tourist destinations based on local culture and traditions, with a total of 364 respondents. Data were analyzed using Structural Modeling Approach (SEM-Partial Least Square). The research model can prove most of the hypothesis testing as many as 15 of the 19 proposed hypothesis. The modeling in this study can be declared valid to be developed in the next research. There are four hypothesis analysis present insignificant results: 1) the influence of connectedness on usability; 2) the impact of content on manners determination; 3) conceptual influence on belief and, 4) influence of aptitude on psychology. For the development of future research, it is necessary to develop a more comprehensive "flow experience" model by considering the relationship of insignificant variables by considering several important things: respondent characteristics, similarity of tourist destinations and conducting comparative studies with equivalent units of analysis. Keywords: flow variable,  web/online experience, antecedents, outcome, structural.
Modeling The Digitalization of SMEs Through the Utilization of Crowdfunding: Stakeholder and Community Based Perspectives Zulfahmi Zulfahmi; Ginta Ginting
Journal of International Conference Proceedings Vol 6, No 2 (2023): 2023 ICPM Bandung Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v6i2.2360

Abstract

Digitizing SMEs is a breakthrough strategy to accelerate the development of SMEs in an inclusive and massive manner. One interesting phenomenon is the transformation of technology-based financial services known as financial technology (Fintech). In recent years, Fintech has encouraged the emergence of various new services in the financial sector including Crowdfunding. Crowdfunding is the practice of raising funds or investing by utilizing sites or websites that are easily accessible to anyone, including business doers (SMEs) who need alternative sources of funds immediately. This Crowdfunding-based financial service will take various party such as: investors, business doers, intermediaries, the Financial Services Authority, and the wider community. The ability of SMEs to develop connections to stakeholders and become actively involved in the community will have an impact on their ability to use crowdfunding. This research proposes a strategy that focuses on the theory and idea of stakeholder management and community engagement to figure out how SMEs involved in crowdfunding. This modeling is expected to be used as a research basis to encourage digitalization of SMEs, especially in providing solutions in finding accessible sources of funding.
Faktor-Faktor yang Mempengaruhi Investasi Swasta di Indonesia Adrian Sutawijaya; Zulfahmi Zulfahmi
TRIKONOMIKA Vol 12 No 1 (2013): June Edition
Publisher : Faculty of Economics and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (265.347 KB) | DOI: 10.23969/trikonomika.v12i1.455

Abstract

Exports and investment play an important role in the economy of a country that is open. Exports will generate foreign exchange, foreign exchange to finance imports of capital goods and raw materials required in the production process that will create added value for the economy. The variables examined in this study is the difference in private sector investment plans, loan interest rates, government spending, and Gross Domestic Bruto (GDP). Research on the analysis using the method of least squares OLS (Ordinary Least Square). Results of regression test based on the theory, statistical and econometric criteria. The results of this study are interest rates significantly have a positive affect on the private investment. GDP will have a positive effect on investment and also government spending has a positive effect on private investment.
Kajian Potensi dan Tantangan Pariwisata di Kota Singkawang Yosafat Fantony; Lucky Nugroho; Zulfahmi Zulfahmi
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 1 No. 2 (2023): Mei : Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v1i2.404

Abstract

This study aims to determine the challenges and opportunities of tourism in Singakawang, West Kalimantan. The method used in this research is using descriptive qualitative. Furthermore, the problem formulations used in this study include (i) How is the tourism sector in Singkawang; (ii) What are the advantages of the tourism sector in Singkawang; (iii) How to improve the tourism sector in Singkawang? Furthermore, the results of this study found that Singkawang has excellent tourism potential both from the aspect of tourist attractions, nature tourism, culinary tourism and besides that tourism in Singkawang must also be supported by various elements which include (i) Accommodation, (ii) Transportation, (iii) Transportation, (iv) Attractions and landmarks, (v) Tourist Information Centers, (vi) Restaurants and Eateries, (vii) Shopping Facilities, (viii) Recreation and Entertainment, (ix) Infrastructure for Safety and Security, (x) Universal Accessibility. Therefore, the implication of this research is to know the condition of tourism in Singkawang and the advantages of its tourism sector, as well as to know the supporting factors that can improve the tourism sector in Singkawang. In addition, the novelty of this research is related to the tourism sector in Singkawang whose information is still limited.
Optimizing The Use of Social Crowdfunding in SMEs To Encourage The Implementation of Circular Economic Practices Mohamad Nasoha; Hubertina Karolina Ngarbingan; Ginta Ginting; Maya Maria; Zulfahmi Zulfahmi
International Journal of Applied Business and International Management Vol 9, No 2 (2024): August 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v9i2.3401

Abstract

Circular Economy (CE) is an alternative concept for switching from a linear economy (take-make-dispose) to make-use-recycle. To be able to carry out economic transformation as quickly as possible. Practically, there are big challenges and gaps with current actual conditions. So far, the CE practice approach has been more directed at technology and manufacturing changes. For large business actors, the implementation of CE practices can be accommodated because of the potential resources they have. However, for SMEs, the practice of implementing CE is still not carried out optimally due to limited resources, especially in terms of funding. One funding alternative that can be accessed is Fin Tech Crowdfunding, especially the donation-based crowdfunding (Social Crowdfunding) scheme. To gain insight into the extent to which Social Crowdfunding is used among SMEs to support CE practices, a survey was conducted in which 69 respondents participated. Survey findings analyzed descriptively indicate positive things, namely that there are some SMEs who have implemented CE principles in their business activities (reuse, reduce and recycle) which have an impact on environmental conservation. To be able to encourage the widespread implementation of CE practices, it is necessary to provide socialization and education regarding social crowdfunding to SMEs which can be an alternative funding solution. It is important to strengthen this socialization and education because the findings from this research indicate that some SMEs do not understand the benefits and how to access social crowdfunding. Important findings from extracting facts in the field and combined with the theory of willingness to participate and the AIDA concept are proposed for modeling using 3 determinants (as antecedents), namely fund resources capital, community engagement and entrepreneurship spirit which have an impact on increasing awareness and interest from SMEs to implement sustainable CE practices.
Antecedents and Impacts of Digital Customer Experience in Youth E-Commerce Engagement Zulfahmi Zulfahmi; Hubertina Karolina Ngarbingan; Ginta Ginting; Maya Maria
International Journal of Accounting and Finance in Asia Pasific (IJAFAP) Vol 9, No 1 (2026): February 2026
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v9i1.4313

Abstract

To analyze the antecedents and implications of digital customer experience. The proposed research model integrates several theories and approaches, namely 1) Information Integration Theory (IIT), 2) Multi Attribute Theory (MAUT), 3) Value Co-Creation Theory, 4) Theory of flow. From the integration of these theories and concepts, the variables used in the modeling are: online flow, value co-creation, digital customer experience, and customer loyalty. This study involved 182 respondents  (young people aged 17 to 45), living in Jakarta and its surrounding cities. Data were processed using Smart-PLS to determine the relationships between variables. The results show that online flow state significantly influences value co-creation, and value co-creation influences digital customer experience. An interesting finding from this research is that digital customer experience and online flow state can be proven to significantly influence customer loyalty. The hypothesis test examines the indirect effect of online flow state on customer loyalty through two consecutive mediators: value co-creation and digital customer experience. The results indicate a significant double mediation effect. To achieve customer loyalty in the context of e-commerce, companies need to strategically create engaging online experiences (trigger flow), encourage active customer participation in value creation, and ultimately, ensure that all of this results in a superior digital customer experience. Based on the research findings, the following recommendations are: a) Prioritize Experience Design that Inspires "Flow": invest more in immersive, intuitive, and seamless user interface/user experience design. Use gamification elements, intelligent personalization, and responsive interactions to minimize distractions and maximize user engagement., b)  Facilitate and Reward Value Co-Creation: create and optimize platforms that enable active customer participation. This could take the form of an active community forum, an easily accessible and rewarded product review system, a publicly accessible "wishlist" or "product idea" feature, or even a limited co-design program for new products or features. Ensure customer contributions are visible and valued., c) 1) Improve the Quality of the Digital Customer Experience Comprehensively: Companies must continuously audit and improve every digital touchpoint. This includes page load speed, design responsiveness across devices, digital customer service efficiency (AI chatbots, live chat), transaction security, and branding consistency across platforms.
Optimizing the Use of Social Crowdfunding in SMEs to Encourage the Implementation of Circular Economy (CE) Practices Mohamad Nasoha; Hubertina Karolina Ngarbingan; Ginta Ginting; Maya Maria; Zulfahmi Zulfahmi
International Journal of Applied Business and International Management Vol 9, No 2 (2024): August 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v9i2.3401

Abstract

Circular Economy (CE) offers an alternative to the linear economy (take-make-dispose) by adopting a make-use-recycle approach. While CE practices have primarily focused on technological and manufacturing changes, large businesses can more easily implement these practices due to their resources. However, small and medium-sized enterprises (SMEs) often struggle with CE implementation due to limited resources, particularly funding. FinTech Crowdfunding, especially donation-based (social crowdfunding), presents a viable funding alternative for SMEs. This research aims to develop a theoretical model using the Willingness to Participate Theory and the AIDA model for understanding and promoting CE practices among SMEs through the use of social crowdfunding. A survey was conducted with 69 SME actors. The research findings have led to the development of a model incorporating three key determinants: funding resources, community engagement, and entrepreneurial spirit. These factors are identified as antecedents that significantly influence SME awareness and willingness to adopt CE practices. The proposed model highlights how these elements can enhance SME participation in Indonesia. This model can serve as a foundation for future research in this area.
Empowering Through Energy: A Renewable Energy-Based Model of Community Empowerment in Agrarian Villages of Aceh Tamiang Rahmad Purnama; Zulfahmi Zulfahmi; Firmansyah Firmansyah; Rini Febrianti; Maya Maria; Heriani Heriani
Electronic Journal of Education, Social Economics and Technology Vol 7, No 1 (2026)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v7i1.1156

Abstract

Inequality in access to renewable energy presents a significant challenge to achieving sustainable development in agrarian villages throughout Indonesia. This research investigates the dynamics of community empowerment in the uptake of renewable energy within rural agricultural contexts, specifically focusing on Aceh Tamiang Regency. Utilizing a grounded theory methodology, the study operates within the framework of critical constructivism, positing that energy is not solely a technological instrument, but a socio-cultural construct influenced by local knowledge, governance, and collaborative institutional frameworks. The research methodology encompasses a range of qualitative approaches, including in-depth interviews, focus group discussions, participatory observations, and document analysis, engaging various stakeholders such as farmers, village officials, extension workers, and institutions. The analysis employed open coding, axial coding, and selective coding techniques, resulting in a conceptual model reflecting three interconnected pillars: (1) energy literacy and community empowerment, (2) adaptive village governance aligned with the Sustainable Development Goals (SDGs), and (3) multi-stakeholder institutional synergy. Key findings indicate that the effectiveness of renewable energy initiatives hinges not only on technological advancements and financial resources but also on essential collective values such as cooperation, social learning, and trust within the community. In extending Zimmerman’s empowerment framework, this study incorporates local cultural dimensions, enriching Geels’ socio-technical systems theory by emphasizing moral and spiritual influences and enhancing Rhodes' network governance theory through the integration of trust and social capital. This research contributes to the discourse on energy transition by offering a bottom-up, socially grounded theoretical model that reconceptualizes renewable energy as both a catalyst for rural empowerment and a mechanism for socio-institutional transformation. It highlights that the path towards sustainable energy development in rural areas necessitates a harmonious interplay of community engagement, inclusive governance, and cooperative institutions. Consequently, energy emerges not merely as an economic asset but as a vital social force promoting justice, dignity, and resilience in agrarian lifestyles.