Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal International Journal of Engineering, Science and Information Technology Jurnal Ekonomi
Kurniawansyah Kurniawansyah
Universitas Samawa
Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Social Sciences Transportation

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
IMPLEMENTATION OF THE E-COMMERCE PLATFORM TO IMPROVE TECHNOLOGY ADAPTATION IN MSMES Pandu Adi Cakranegara; Muhammad Mujtaba Mitra Zuana; Ellya Sestri; Bambang Surahman; Kurniawansyah Kurniawansyah
Jurnal Ekonomi Vol. 11 No. 03 (2022): Jurnal Ekonomi, 2022 Periode Desember
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the digital age, every consumer will select online sales because it is the thing that people are currently most interested in, as it can be accessible from anywhere and at any time as long as they have an internet connection. Customers benefit from the convenience of online shopping because they do not have to travel to the business location to pick up their purchases. In reality, the marketing processes of most micro, small, and medium-sized enterprises (MSMEs) continue to rely on manual transaction processing mechanisms for direct purchases and on conventional transaction recording methods. Implementing an e-commerce information system for MSMEs so that it is easier for MSMEs and customers to conduct online transactions and MSMEs can adapt to the digital era is a research objective aimed at addressing the inadequacy of MSMEs in adapting to information technology. The results of the study indicate that the system features in e-commerce are adapted to the analysis of user needs, i.e., there are product features, ordering features, transaction detail features, and report features that facilitate product purchase transactions through the e-commerce system so that there are superior features of the system to improve quality MSME services and maintain customer loyalty in order to conduct online transactions. Blackbox testing was conducted for five system functionality testing scenarios throughout the system testing phase, with the result that the entire system performed as expected and in compliance with user requirements.
Web-Based Complaints Service Information System at Dewantara District Office Amrina Amrina; Aslam Aslam; Khoirul Islam; I Ketut Sutapa; Kurniawansyah Kurniawansyah; Dahlan Abdullah; Zalfie Ardian
International Journal of Engineering, Science and Information Technology Vol 4, No 1 (2024)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v4i1.490

Abstract

The Complaint Service Information System is a web-based platform designed for the Dewantara District Office. The title Complaint Service Information System is based on the need for technological solutions to improve the quality of public services, especially in handling public complaints. This system was chosen because it facilitates more efficient complaint reporting, increases transparency, and speeds up responses to issues raised by the public. By applying information technology in handling complaints, it is hoped that we can create a public service environment that is more responsive, open and adaptive to the ever-growing needs of society. The process of creating a complaint service information system involves several main stages. First, the needs analysis stage is carried out to identify and understand the needs of users and related parties in handling complaints. This involves a survey and analysis of associated documents. Next, the system design and design stage involves database structure, user interface, and business logic. This Information System design process involves critical steps to ensure the success and effectiveness of the system, including coding, creating a user interface, and setting up a database. The results of designing the Complaint Service Information System include a simple and responsive user interface, an online complaint form, a status tracking system, and analytical reports. A structured and secure database stores, manages, and retrieves complaint data. Afterwards, the implementation phase involves running the entire system and, if necessary, data migration. Through the creation of this Information System, it is hoped to evaluate the impact of the level of accessibility and ease of navigation in the system on employee performance in searching, monitoring and managing incoming complaints. With a web-based approach, this system provides easy, fast access for users from various locations and increases transparency in managing services provided to the community.
Co-Authors Amrina Amrina Aslam Aslam Bambang Surahman Cakranegara, Pandu Adi Dahlan Abdullah Elliya Sestri I Ketut Sutapa Khoirul Islam Muhammad Mujtaba Mitra Zuana Zalfie Ardian