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All Journal Jurnal Manajemen Teknologi Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Journal of Consumer Science Jurnal Ilmiah Manajemen Kesatuan International Journal of Social and Management Studies (IJOSMAS) Inkubis: Jurnal Ekonomi dan Bisnis Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Indovisi
Agustinus Hariadi Djoko Purwanto
Universitas Mercu Buana
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Project Performance Through an Occupational and Health Safety Management System at an Office Building Project in Lampung Indonesia Purwanto, Agustinus Hariadi Djoko; Hartono, Sri
Jurnal Manajemen Teknologi Vol 21, No 2 (2022)
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/jmt.2022.21.2.4

Abstract

Abstract. A project contractor may fail to deliver on time, quality, and budget expectations due to incidents resulting in injuries and fatalities, as well as asset damage, elevated costs, and delays. This research aims to gauge a business improvement model on OHS (occupational and health safety) performance developed from operation standardization, communication, competency, hazard identification, and management commitment. Commitment initiates risk analysis for developing standardization, communication, and competency to achieve OHS performance. The present case study concerns a contractor establishing a local government office building in Lampung. It takes 100 respondents as a sample out of the 124 personnel in this construction project, relying on a quantitative method which processes data via PLS software to obtain the direction and magnitude of variable influences. OHS policy exhibits influence at 0.587 on HIRADC (Hazard Identification Risk Analysis and Determining Control); it affects standardization, competency, and communication at the values of 0.704, 0.450, and 0.300. The three variables then simultaneously affect OHS performance at the values of 0.540, 0.065, and 0.116. OHS performance affects business performance at a value of 0.384.Keywords: Hazard identification; ohs performance; business performance; competency; communication; management commitmentAbstrak. Sebuah kontraktor proyek mengalami kegagalan pada sasaran tepat waktu, kualitas dan biaya terendah menyebabkan insiden yang mengakibatkan luka dan kematian termasuk kerusakan aset, biaya bertambah, dan keterlambatan. Penelitian ini bertujuan untuk mengamati model peningkatan bisnis melalui kinerja K3 yang dikembangkan dari standar operasi, komunikasi, kompetensi, identifikasi bahaya dan komitment manajemen. Komitmen menginisiasi analisa risiko untuk sumber pengembangan standarisasi, komunikasi dan kompetensi dalam mencapai kinerja K3. Kontraktor menjalankan proyek pembangunan kantor pemerintah daerah di Lampung. Studi ini memperoleh sampel 100 responden dari populasi 124 personil. Aplikasi PLS dipakai untuk memproses data dalam mendapatkan arah dan besaran pengaruh variabel. Komitmen K3 memberikan pengaruh 0.587pada HIRADC darinya mempengaruhi Standarisasi, Kompetensi dan Komunikasi pada nilai 0.704, 0.450 dan 0.300. Ketiga variabel secara simultan mempengaruhi Kinerja K3 masing-masing pada nilai 0.540, 0.065 dan 0.116. Kinerja K3 mempengaruhi Kinerja bisnis pada besaran 0.384.Kata kunci: Hazard identification; ohs performance; business performance; competency; communication; management commitment
EVALUATION OF OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS) IMPLEMENTATION AT PT XYZ Pramono , DwiyosoPramono; Purwanto , Agustinus Hariadi Djoko; Nugroho , Rosalendro Eddy
International Journal of Social and Management Studies Vol. 4 No. 1 (2023): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i1.265

Abstract

— PT XYZ is an oil and gas infrastructure management and supply service company that has a very high level of work-related accident risk in every work activity. The company has a history of high cases of LTI / lost time injury (death/disabled) and non-LTI (first aid/near miss/property damage) work-related accidents in 2016 – 2020 so that the company's OHS target of Zero Accident (LTI=0) is not achieved. This study aims to 1) determine the factors causing the high rate of work-related accidents; 2) figure out how to improve OHS performance; 3) figure out the OHS program recommendations. This research is qualitative research with an exploratory approach based on a case study of OHS aspects in the company. The population of this study was 2,960 people and 118 people were taken as a sample. This study uses the Fishbone Diagram, 5Whys, and 5W+1H analysis methods to find out the root causes of the high rate of work-related accidents. The results of this study indicate that the cause of work-related accidents with the highest percentage is the Manpower aspect (47.4%), followed by the Method aspect (22.7%), Material (13.7%), Machine (6.5%), Environment (5.8%), and Measure (3.9%). This research shows the implications for the Company that by taking corrective actions and following up on research recommendations, the number of work-related accidents can decrease significantly in the period 2020 – 2021. According to the data, after the corrective action is implemented, the number of work-related accidents decreased to LTI (1 case) and non-LTI (16 cases); the number of OHS non-conformance audit results is 55 findings; the number of OHS non-conformance in the previous period that had not been followed up is 6 findings; OHSMS Application Score reached 96.38%. It is because there are managerial implications that have a real impact on company management which previously had a Profit Oriented mindset that has changed into Safety Oriented in every implementation of the company's business activities
Examining the Relationship Between Quality of Golfing Facility and User Experience on Customer Satisfaction and Revisit Intention in Jabodetabek, Indonesia Yanto Ramli; Sri Hartono; Agustinus Hariadi Djoko Purwanto; Adi Nurmahdi
Journal of Consumer Sciences Vol. 11 No. 1 (2026): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Social and Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.11.1.97-124

Abstract

Background: Golf in urban regions such as Jabodetabek, Indonesia, is gaining wider appeal. Today’s players are increasingly influenced by practical service elements, including course layout, accessibility, green fee pricing, facility quality, and ancillary services. Purpose: This research examines how golf course characteristics influence customer satisfaction and their intention to revisit, comparing experiences across public and private courses in the Jabodetabek region. Method: A quantitative survey was conducted using purposive sampling. The study collected responses from 224 active golfers. Data were examined through Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the links among service attributes, satisfaction, and revisit intention. Findings: The analysis reveals that course layout, ease of access, green fee levels, and overall facility quality significantly shape customer satisfaction. Interestingly, green fee pricing shows a negative relationship, highlighting customers’ sensitivity to perceived value, while restaurant services were found to have no meaningful effect. In addition, customer satisfaction serves as a strong determinant of revisit intention and acts as a crucial mediator connecting service quality. Conclusions: Customer satisfaction plays a significant role in encouraging repeat visits within the golf tourism sector. Enhancing physical infrastructure, improving accessibility, and adopting customer-oriented pricing strategies are essential for sustaining loyalty. Research implication: Golf course managers should focus on layout optimization, facility upgrades, and value-based pricing models. These will enhance satisfaction and strengthen long-term customer retention in a competitive and evolving leisure market.
Sustainable Production Optimization in Food MSMEs: A GVSM, SWOT, and AHP Approach Tukhas Shilul Imaroh; Agustinus Hariadi Djoko Purwanto; Sonny Indrajaya
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i1.144

Abstract

Background: Optimizing sustainable production for Micro, Small, and Medium Enterprises (MSMEs) in South Tangerang is essential to improve operational efficiency and competitiveness under resource constraints and increasing sustainability demands. Objective: This study aims to formulate and prioritize sustainable production optimization strategies for food-sector MSMEs by integrating Green Value Stream Mapping (GVSM), SWOT analysis, and the Analytic Hierarchy Process (AHP). Methods: This study employs a mixed-method case study approach on a food-processing MSME in South Tangerang. GVSM is used to identify process inefficiencies, SWOT to analyze strategic factors, and AHP to determine the priority of improvement strategies. Results: GVSM identified eight waste categories, with green waste (single-use plastics, high energy/gas consumption) and waiting time as the most critical. AHP analysis yielded the following criteria weights: Marketing (C1 = 0.32), Support (C2 = 0.24), Sustainability (C3 = 0.18), Technology (C4 = 0.15), and Efficiency (C5 = 0.11), with a Consistency Ratio (CR) ≤ 0.10 confirming valid pairwise judgments. The top-priority strategy was digital platform/e-commerce adoption (A1 = 0.48), followed by human resource training and external support (A2 = 0.32), and product innovation and sustainability (A3 = 0.20). Collaborative distribution ranked lowest due to high implementation complexity. Conclusion: The integrated GVSM–SWOT–AHP approach provides a practical framework for linking process improvement with strategic decision-making and supports MSMEs in enhancing efficiency, competitiveness, and environmental performance. This study contributes to MSME operations management literature by demonstrating that process-level diagnostic tools (GVSM) can be systematically integrated with strategic prioritization methods (SWOT–AHP).
Penguatan Kapasitas UMKM Melalui Proses Bisnis dan Rantai Pasok Berkelanjutan di Kademangan: Pengabdian Agustinus Hariadi Djoko Purwanto; Tukhas Shilul Imaroh; Sri Hartono; R. Eddy Nugroho
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 4 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 4 April - Juni
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i4.7085

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan kapasitas pelaku usaha mikro, kecil, dan menengah (UMKM) melalui pelatihan proses bisnis dan rantai pasok berkelanjutan di Kelurahan Kademangan, Kota Tangerang Selatan. Permasalahan yang melatarbelakangi kegiatan adalah masih terbatasnya pemahaman pelaku UMKM mengenai dokumentasi proses bisnis, pengelolaan pemasok dan persediaan, pengaturan keuangan, pemanfaatan teknologi informasi, serta integrasi prinsip keberlanjutan dalam aktivitas usaha. Metode kegiatan menggunakan pendekatan partisipatif melalui tahap persiapan, pelaksanaan pelatihan, diskusi interaktif, dan evaluasi menggunakan kuesioner skala Likert. Peserta kegiatan berjumlah 26 pelaku UMKM. Hasil kegiatan menunjukkan bahwa peserta didominasi perempuan sebanyak 23 orang dan berpendidikan SMA sebanyak 16 orang. Mayoritas usaha bergerak pada bidang makanan dan dikelola sebagai usaha milik sendiri. Permasalahan dominan yang dihadapi peserta adalah keterbatasan dana atau pembiayaan, keterampilan pengaturan keuangan, dan kebutuhan pelatihan pengembangan usaha serta teknologi informasi. Evaluasi pelatihan menunjukkan mayoritas peserta memberikan skor setuju dan sangat setuju terhadap kesesuaian materi, manfaat pelatihan, kemudahan pemahaman, fasilitas, serta pelaksanaan kegiatan. Kegiatan ini berkontribusi pada peningkatan literasi manajemen operasional UMKM dan memberikan dasar bagi pendampingan lanjutan dalam penerapan proses bisnis, rantai pasok, dan praktik usaha berkelanjutan.
Understanding of Consumer Behavior Toward Environmental Sustainability on Electric Vehicle Purchase Intentions in Indonesia Sri Hartono; Mohamad Fazli Sabri; Agustinus Hariadi Djoko Purwanto
Jurnal Aplikasi Bisnis dan Manajemen Vol. 10 No. 2 (2024): JABM, Vol. 10 No. 2, May 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.10.2.469

Abstract

Background: Indonesia is currently facing a significant problem of air pollution caused by vehicle emissions, which severely impacts both health and the economy. With the depletion of natural resources, the cost of gasoline is on the rise. Purpose: To address this issue, a study was conducted to investigate consumer behavior and their awareness of environmental sustainability when purchasing electric vehicles. Design/methodology/approach: A purposive sampling method was used, and the survey was conducted on 140 individuals who own fossil fuel-powered vehicles. The research utilized Smart PLS for data processing. Findings/Result: The results confirmed two hypotheses and refuted two based on prior research.Conclusion: Findings indicate environmental awareness, but barriers to EV adoption persist.Originality/value (State of the art): Adds new evidence on EV purchase decisions in emerging markets. Keywords: environmental concern, attitude, subjective norm, behavior control, electric vehicle purchase intention
A Customized Production Performance Model Based on Preparation, Discipline, Compactness, and Cleanliness in a Bentonite Plant Agustinus Hariadi Djoko Purwanto; Mohammad Fazli Sabri; Sri Hartono
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i2.329

Abstract

Background: A bentonite plant producing high-performance bleaching earth faces challenges in competition due to its decreasing level of production effectiveness and efficiency including increasing reports of non-conforming products, defected products and reduced production volume. Realizing the factory have applying 5S to prevent and handle such problems, a customized model extracted from the 5S is proposed. Objective: This research examines the proposed operation management model for which the production is capable to conform with planned quality and quantity as well as preventing rejects. Methods: The model is structured from Preparation simultaneously affects Discipline, Compactness and Cleanliness. Subsequently, the three-process management improves implementation consistency from which production effectiveness is attained. This is a quantitative study in which data collected from 140 respondents and analyzed using PLS software. Results: The results reveals that Preparation affects Discipline, Compactness, and Cleanliness at values of 0.685, 0.695, and 0.621 respectively. Discipline increases Implementation consistently at a value of 0.329, Compactness at 0.267 and Cleanliness at 0.233. Finally, the implementation consistency increases production performance at 0.717. In summary, the customized model is fit to be implemented for recovering the plant’s production performance. Conclusion: The proposed customized model derived from the 5S framework is validated and demonstrates strong applicability for recovering production performance in a bentonite plant. Theoretically, this study contributes a structured cause-effect model linking preparation, discipline, compactness, and cleanliness to implementation consistency and production effectiveness. Practically, plant managers are provided a field-tested, quantitatively validated framework for systematic improvement of production operations.
Operational strategy for enhancing automotive parts manufacturing quality and productivity through cycle time optimization Agustinus Hariadi Djoko Purwanto; Rosalendro Eddy Nugroho; Mohamad Jihan Shofa; Wahyu Oktri Widyarto; Rahman DS
Jurnal Indovisi Vol. 8 No. 1 (2026): Jurnal Indovisi
Publisher : Indonesian Indovisi Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32698/19075608

Abstract

Developing effective operational strategies is essential for automotive parts manufacturers to improve quality and productivity while meeting market demand with limited resources. This study empirically validates an integrated operational strategy in which Cycle Time Reduction serves as a primary capability for improving downstream manufacturing performance. A quantitative explanatory approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM) based on data from 100 respondents in an automotive parts manufacturing company. The model examined relationships among Cycle Time Reduction, Machining Operational Performance, Burritori Operational Performance, Assembly Operational Performance, Final Inspection Performance, and Overall Manufacturing Productivity. Results show that Cycle Time Reduction significantly improves machining (β = 0.510) and burritori performance (β = 0.388). Machining (β = 0.295) and burritori performance (β = 0.392) positively influence assembly performance, which strongly affects final inspection (β = 0.586) and overall manufacturing productivity (β = 0.598). The model explains 26.0%, 15.0%, 37.2%, 34.4%, and 35.8% of variance in these outcomes, respectively. The findings confirm that Cycle Time Reduction functions as an integrated operational strategy, enabling cascading improvements across the manufacturing value chain and supporting lean manufacturing practices.
Community Awareness and Risk Communication Gaps on Chronic Health Hazards from Hazardous Waste Use in Cement Plants Agustinus Hariadi Djoko Purwanto; Rosalendro Eddy Nugroho; Sri Hartono; Mohamad Jihan Shofa; Wahyu Oktri Widyarto
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 5 (2026): JIMKES Edisi September 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i5.5603

Abstract

Hazardous and Toxic Waste (HTW) utilization in cement plants poses public health risks from dioxin-furan and heavy metal emissions, while limited public awareness may hinder preparedness. This study aims to assess community awareness, evaluate existing risk communication practices, and identify strategies for mitigating health disasters associated with HTW utilization in cement plants. This mixed-method study combined a survey of 97 residents with in-depth interviews with four experts across three Indonesian cement plants that use HTW. Residents knew the sources of pollution and perceived the plants as a large threat. However, many wanted more information about the potency of these threats and were unfamiliar with chronic carcinogenic risks. While all three plants had emergency response procedures, none had formal health disaster communication strategies. Experts supported adapting the Ministry of Health’s “Extraordinary Health Event” framework for chronic industrial health risks and proposed using existing community engagement and social media channels. Effective risk communication should integrate existing emergency frameworks, prioritize inter-agency coordination, and apply phased, verified disclosure to avoid social panic. Embedding chronic health disaster communication into regulatory and public health systems may improve preparedness and response.
Co-Authors Adi Nurmahdi Mohamad Fazli Sabri Mohamad Jihan Shofa Mohammad Fazli Sabri Pramono , DwiyosoPramono R. Eddy Nugroho Rahman DS Rosalendro Eddy Nugroho Rosalendro Eddy Nugroho Sonny Indrajaya Sri Hartono Sri Hartono Sri Hartono Tukhas Shilul Imaroh Wahyu Oktri Widyarto Wahyu Oktri Widyarto Yanto Ramli