Article Per Year (5 Year)
p-Index From 2021 - 2026
1.203
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Teknologi Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Dinasti International Journal of Digital Business Management Journal Of World Science
Sri Hartono
Universitas Mercu Buana
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 8 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 8 Documents
Search

 1 
Project Performance Through an Occupational and Health Safety Management System at an Office Building Project in Lampung Indonesia Purwanto, Agustinus Hariadi Djoko; Hartono, Sri
Jurnal Manajemen Teknologi Vol 21, No 2 (2022)
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/jmt.2022.21.2.4

Abstract

Abstract. A project contractor may fail to deliver on time, quality, and budget expectations due to incidents resulting in injuries and fatalities, as well as asset damage, elevated costs, and delays. This research aims to gauge a business improvement model on OHS (occupational and health safety) performance developed from operation standardization, communication, competency, hazard identification, and management commitment. Commitment initiates risk analysis for developing standardization, communication, and competency to achieve OHS performance. The present case study concerns a contractor establishing a local government office building in Lampung. It takes 100 respondents as a sample out of the 124 personnel in this construction project, relying on a quantitative method which processes data via PLS software to obtain the direction and magnitude of variable influences. OHS policy exhibits influence at 0.587 on HIRADC (Hazard Identification Risk Analysis and Determining Control); it affects standardization, competency, and communication at the values of 0.704, 0.450, and 0.300. The three variables then simultaneously affect OHS performance at the values of 0.540, 0.065, and 0.116. OHS performance affects business performance at a value of 0.384.Keywords: Hazard identification; ohs performance; business performance; competency; communication; management commitmentAbstrak. Sebuah kontraktor proyek mengalami kegagalan pada sasaran tepat waktu, kualitas dan biaya terendah menyebabkan insiden yang mengakibatkan luka dan kematian termasuk kerusakan aset, biaya bertambah, dan keterlambatan. Penelitian ini bertujuan untuk mengamati model peningkatan bisnis melalui kinerja K3 yang dikembangkan dari standar operasi, komunikasi, kompetensi, identifikasi bahaya dan komitment manajemen. Komitmen menginisiasi analisa risiko untuk sumber pengembangan standarisasi, komunikasi dan kompetensi dalam mencapai kinerja K3. Kontraktor menjalankan proyek pembangunan kantor pemerintah daerah di Lampung. Studi ini memperoleh sampel 100 responden dari populasi 124 personil. Aplikasi PLS dipakai untuk memproses data dalam mendapatkan arah dan besaran pengaruh variabel. Komitmen K3 memberikan pengaruh 0.587pada HIRADC darinya mempengaruhi Standarisasi, Kompetensi dan Komunikasi pada nilai 0.704, 0.450 dan 0.300. Ketiga variabel secara simultan mempengaruhi Kinerja K3 masing-masing pada nilai 0.540, 0.065 dan 0.116. Kinerja K3 mempengaruhi Kinerja bisnis pada besaran 0.384.Kata kunci: Hazard identification; ohs performance; business performance; competency; communication; management commitment
ANALYSIS OF BRAND EQUITY ON BUYING DECISION OF SACHETED ADEM SARI ON PT. ENESIS INDONESIA IN PALEMBANG Zarwin, Zarwin; Sri Hartono
Dinasti International Journal of Digital Business Management Vol. 1 No. 2 (2020): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (464.342 KB) | DOI: 10.31933/dijdbm.v1i2.135

Abstract

This study aims to Analysis of Brand Equity on Buying Decision of Sacheted Adem Sari On PT. Enesis Indonesia in Palembang by measuring indicators that influence the Brand Equity variable, Consumer Decision. The population in this study are consumers who have consumed Adem Sari refresher at least 1 time based on their own decision with an age range of 19 to 50 years, so that 96 respondents were obtained to become the sample of this study. The primary data collection method is in the form of a questionnaire using a Likert scale. Data analysis methods used are validity test, reliability test, t test, f test, coefficient of determination, correlation between dimensions and multiple linear regression analysis. Based on the results of data analysis, it shows that the brand equity variable partially and simultaneously has a positive and significant influence on the purchasing decision of Adem Sari Sachet Products.
The Clinical Information System That Effects The Patients' Satisfaction Of The Healthcare Services Sri Hartono; Yanto Ramli; Rina Astini; C. Catur Widayati; Anees Janee Ali
Jurnal Manajemen Vol. 28 No. 1 (2024): February 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v28i1.1463

Abstract

This research intends to understand and investigate how to increase patients' satisfaction by implementing the clinical information system and by looking at the service quality, green environment, and patients' perceptions to provide better patient satisfaction concerning healthcare services. The data collection is done through the distribution of questionnaires in Jakarta, Indonesia. This research is based on descriptive and verification methods; the sample is determined through Purposive Sampling, and the method analysis technique is Partial Least Square (PLS). The research results show that patients' perception significantly influences clinical system information compared to quality services and a green environment to achieve patient satisfaction. Healthcare clinics need to implement the clinical system information to assist the healthcare workers in providing quality patient services.
The Role of Trust as a Mediator of Web Quality Perception, Risk, Reputation on The Intention to Repurchase Garuda Indonesia Ticket Online Wijoseno, Aryo; Hartono, Sri
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4119

Abstract

This study seeks to empirically investigate the factors influencing online repurchase intention for Garuda Indonesia's domestic airline tickets, with trust serving as a mediating variable. The study encompassed 201 participants, predominantly Millennials and Gen Z, who acquired tickets through Garuda Indonesia's official website or online travel agencies (OTAs). Data were analyzed with PLS-SEM. The results indicate that performance expectancy, information quality, perceived ease of use, and reputation have a favorable and significant effect on online repurchase intention. Trust also positively affects online repurchase intention. Nonetheless, trust does not facilitate the connections between design quality and perceived risk regarding online repurchase intention. Furthermore, design quality and perceived risk exhibit no significant direct consequences. These insights provide strategic implications for improving the effectiveness, efficiency, and competitiveness of Garuda Indonesia's digital platforms in the local market.  
Factors Influencing Generation Z’s Loyalty in Mobile Internet Usage Putri, Rizky Hafizhah; Hartoyo; Hartono, Sri
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 3 (2025): JABM Vol. 11 No. 3, September 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.3.735

Abstract

Background: Generation Z is a valuable target market for the cellular telecommunications industry due to their digital-native behavior. However, their loyalty is a challenge, making it important to understand the factors that influence their loyalty to these services.Purpose: The purpose of this study was to analyze the factors that influence the loyalty of generation Z in using cellular internet services. Design/methodology/approach: The sampling technique used non-probability sampling with a voluntary sampling approach. Data was analyzed using the SEM-PLS model using SmartPLS version 4. Total 146 samples are collected by online form submissions.  Finding/Result: The results of the Structural Equation Modeling (SEM) analysis show that customer satisfaction and trust have a direct effect on Generation Z customer loyalty in using mobile internet services. Meanwhile, other variables such as service quality and brand image have an indirect effect through mediation of customer satisfaction. This finding confirms the important role of customer satisfaction as a mediator in building customer loyalty.Conclusion: Companies should offer extra services that match Generation Z's mobile internet habits to boost satisfaction and loyalty. Using virtual assistants to handle their complaints can also help maintain customer satisfaction.Originality/value (State of the art):  This research focus on analyze Generation Z behavior as the active user of mobile internet providers. Keywords: customer loyalty, customer satisfaction, generation Z, mobile internet, SEM-PLS
Analysis of Consumer Buying Behavior at the East Bekasi Regional Pharmacy Leonard Parsaoran, Edward; Hartono , Sri
Journal of World Science Vol. 2 No. 8 (2023): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v2i8.407

Abstract

This research is motivated by consumer behavior patterns in purchasing medicine at pharmacies. The variables used in this study include price, service quality, purchase decisions, and consumer trust as a mediator. The purpose of this research is to understand and analyze consumer purchasing behavior of medicine at pharmacies in the East Bekasi area. The methodology employed in this study is quantitative research with causal explanation. Data collection techniques involve distributing questionnaires. Meanwhile, the sampling technique utilizes a non-probability sampling design with purposive sampling. Data processing involves Structural Equation Modeling (SEM) using the SmartPLS software version 3.3.7 and includes 138 respondents. Based on the testing and analysis results, it can be concluded that consumer trust mediates price and service quality, consequently exerting a positive and significant influence on the purchase decisions of medicine at East Bekasi Pharmacy. The implications of this research are expected to contribute as information for entrepreneurs and managerial implications that can be practically applied within companies, particularly in determining marketing strategies by managing internal and external factors to enhance sales. Moreover, it also holds theoretical implications in the academic field with the hope of generating new theories.
Understanding of Consumer Behavior Toward Environmental Sustainability on Electric Vehicle Purchase Intentions in Indonesia Sri Hartono; Sabri, Mohamad Fazli; Purwanto, Agustinus Hariadi Djoko
Jurnal Aplikasi Bisnis dan Manajemen Vol. 10 No. 2 (2024): JABM, Vol. 10 No. 2, Mei 2024
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.10.2.469

Abstract

Background: Indonesia is currently facing a significant problem of air pollution caused by vehicle emissions, which severely impacts both health and the economy. With the depletion of natural resources, the cost of gasoline is on the rise. Purpose: To address this issue, a study was conducted to investigate consumer behavior and their awareness of environmental sustainability when purchasing electric vehicles. Design/methodology/approach: A purposive sampling method was used, and the survey was conducted on 140 individuals who own fossil fuel-powered vehicles. The research utilized Smart PLS for data processing. Findings/Result: The results confirmed two hypotheses and refuted two based on prior research.Conclusion: Findings indicate environmental awareness, but barriers to EV adoption persist.Originality/value (State of the art): Adds new evidence on EV purchase decisions in emerging markets. Keywords: environmental concern, attitude, subjective norm, behavior control, electric vehicle purchase intention
ANALYSIS OF SATISFACTION OF NATIONAL HEALTH INSURANCE JKN PARTICIPANTS THROUGH QUALITY OF MOBILE SERVICES AND CONFIDENCE MEDIATED BY DECISION TO CHOOSE MOBILE JKN SERVICE ON BPJS KESEHATAN OF PEKANBARU Fitria Ichsani; Sri Hartono
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 3 (2020): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i3.145

Abstract

The purpose of this study is to find out how Analysis of Satisfaction of National Health Insurance JKN Participants through Quality of Mobile Services and Confidence Mediated by Decision to Choose Mobile JKN Service on BPJS Kesehatan of Pekanbaru, by measuring indicators that influence variables service quality, trust, decision and satisfaction. This research applies a descriptive research design using survey methods. Sampling uses certain criteria where the respondent is a health insurance participant as a sampling technique. This study was tested using the structural equation modeling (Lisrel) approach to test the significance of the significance of the overall model and predetermined pathway. The findings show that mobile service quality variables have a positive and significant effect on decisions, trust variables have a positive and significant effect on decisions, decision variables have a positive and significant effect on participant satisfaction, mobile service quality variables have a positive and significant effect on satisfaction and trust variables have a positive and significant effect on participant satisfaction.
Co-Authors Anees Janee Ali Christina Catur Widayati Djoko Agus Purwanto Fitria Ichsani Hartoyo Leonard Parsaoran, Edward Purwanto, Agustinus Hariadi Djoko Putri, Rizky Hafizhah Rina Astini Sabri, Mohamad Fazli Wijoseno, Aryo Yanto Ramli Zarwin, Zarwin