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All Journal Binus Business Review jurnal ilmiah hospitality Jurnal Hospitality dan Pariwisata Journal FAME (Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Journal of Business on Hospitality and Tourism
Maria Pia Adiati, Maria Pia
Universitas Bina Nusantara
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Program Corporate Social Responsibility di Industri Hotel: Sebuah Keuntungan atau Kerugian untuk Hotel Adiati, Maria Pia
Binus Business Review Vol 3, No 1 (2012): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v3i1.1338

Abstract

A word of CSR which stands for Corporate Social Responsibility is now becoming popular and more often many companies insert the CSR activities into its company profile. CSR has another different names such as Social Activity or Sustainability Development. CSR program according to wikipedia ia an organization or company has a responsibility to its customer, employees, share holders, community and environment in every aspect involved in company operasional. In the management science, there is a level whereas it is called social responsibility or it is just social obligation. Many opinions argues that CSR program will reduce the profit of the respected company. But many opinions denies the previous argue by saying the CSR program is a long term program profit gain since the short term result is good public image. The good public image will lead the loyalti of customer to keep using the product or service from the hotel. The customer loyalti also affected by the customer’s opinion, if they involves in the social activities held by the hotel, they also participate in a social activity.
Kondisi Pariwisata Berkelanjutan di Bidang Sosial Budaya Berdasar Pengalaman dan Harapan Pengunjung di Pantai Tanjung Papuma, Jember Adiati, Maria Pia; Basalamah, Anwar
Binus Business Review Vol 5, No 1 (2014): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v5i1.1198

Abstract

Jember becomes famous since the event of Jember Fashion Carnaval (JFC) which has been started since 2003. Along with the success of the JFC, Jember takes this moment to introduce the region as an attractive tourist destination in addition to JFC. Papuma beach is now a tourist icon of Jember. This beach offers a unique natural beauty as a combination of beach and forest. In the development of sustainable tourism, there are three pillars to note and they are environmental, economic and social. The purpose of this study is to determine the opinion of visitors to the state tourism Papuma Beach. This study uses descriptive qualitative approach by taking a more specific social dimension as an indicator, that is visitor satisfaction. In this study, beachgoers are asked to describe their experiences in Papuma Beach, by asking them some indicators, such as the existence of public transport, attraction, amenities, access, ancillary services, and experiences.
Overview Smart Hotel di Indonesia yang Merupakan Trend Baru dalam Industri Perhotelan Adiati, Maria Pia
Binus Business Review Vol 2, No 2 (2011): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v2i2.1454

Abstract

Nowadays we can find out many taglines featuring the word Smart Hotel or Smart Traveler. Smart traveler is those who travel in a smart way. We called it smart because they choose the accomodation and the transportation wisely, in accordance with requirements and budget. Meanwhile Smart Hotel tagline comes up since there are many smart travelers who travel a lot to the cities around the world. Smart Hotels are hotels who try to accommodate the current market demands. The latest trend for the travelers is only a clean and comfort accommodation with affordable price but covers all the basic things needed for the travelers. Nowadays, travelers pass most of the time out of the hotel for doing business or either for visiting tourism objects. Typical smart hotels are hotels with 2 stars or 3 stars rating. Even though it is 2 or 3 star hotel, the service is as good as the higher ratings.Some of the hotel management or hotel group try to suite the demand by releasing 2 star or 3 star brand. And in the future, the 2 star or 3 star hotel is the hotel who will rapidly grow and take the majority market since the price is affordable and suites the budget. 
The Importance of Photography as an Information Support in Event Management (Case Event of Anugerah Bambu Indonesia 2013) Basalamah, Anwar; Adiati, Maria Pia
Binus Business Review Vol 4, No 2 (2013): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v4i2.1372

Abstract

This study aims to investigate the potential of media photography as a means of support in an event practice, analyze photography as data source in identifying the event practice, explore photography as documentation that helps in event execution, examine photography as visual language that supports the event management. From the case of an event organized by Anugerah Bambu Indonesia 2013, results from the study finds that photography has an added value as a data source, documentation, and visual language. This study proves that the theory EMBOK by Silvers, who categorizes photography as information management for event management, a theory which can be accounted for.
The Effects of Management Information System toward Decision Making in Food and Beverage Service Department in X Resorts and Hotels Bandung Subakti, Agung Gita; Adiati, Maria Pia
Binus Business Review Vol 6, No 3 (2015): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v6i3.949

Abstract

In an organization, decision making hold an important role. That is why a decision made by managers should be a final decision that should be done by their subordinates or those who are related with the organization. In the effort to increase the quality of management information system, a research was held in X Resorts and Hotels Bandung to analyze management information system in the relation to decision making especially in Food and Beverage Service Department and recommendation of how to handle the problem occurred. From the questioner with data analyzing technique of spearman rank gained correlation result 0,84, with determination coefficient 71% which means the management information system has 71% level of influence to decision making, meanwhile the rest of the result (29%) shows other factors, which also were related with the decision making other than management information system. To solve with the problem, it is recommended that X Resorts and Hotels decrease the level of information product error in management information used and fasten the delivery of provided information.
Overview Kepuasan Pelanggan: Studi Kasus Pelayanan Rijstaffel di Restoran Oasis Adiati, Maria Pia; Subakti, Agung Gita
Binus Business Review Vol 6, No 2 (2015): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v6i2.981

Abstract

Rijstaffel service is not common found in fine dining restaurant in Indonesia. Oasis Restaurant in Jalan Raden Saleh, Jakarta, is a restaurant that is consistent in serving rijstaffel menu. The objective of this research is to analyze the level of consumer satisfaction and service quality in rijstaffel service at Oasis Restaurant. Research used qualitative method with library research by analyzing the questionnaire distributed by Oasis on Mei 2013 with 21 respondents. The result is the indicators which got excellence point were service, ambience, value for money, food; and the indicator which got good point was home band and vocal group.
Analisis Mengenai Problematika yang Dihadapi Karyawan Wanita di Bidang Perhotelan Pia Adiati, Maria
Binus Business Review Vol 4, No 1 (2013): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v4i1.1039

Abstract

Nowadays it is seen that women work in every line of work. This is also clearly seen in tourism industry and particularly in hotel industry. Many positions in hotel are held by women. These women have big participation in running the hotel industry while they have another task as a housewife while working. It is interested to analyze the problems faced by the women who work in the hotel since it relates to the nature of woman such has pregnant, to give birth, and to breast-feed the baby. The nature of woman must not be forgotten eventhough she is working and the hotel management should give attention to this nature since it relates to the daily hotel operational where the woman employee is involved in it. 
The Effects of Management Information System toward Decision Making in Food and Beverage Service Department in X Resorts and Hotels Bandung Agung Gita Subakti; Maria Pia Adiati
Binus Business Review Vol. 6 No. 3 (2015): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v6i3.949

Abstract

In an organization, decision making hold an important role. That is why a decision made by managers should be a final decision that should be done by their subordinates or those who are related with the organization. In the effort to increase the quality of management information system, a research was held in X Resorts and Hotels Bandung to analyze management information system in the relation to decision making especially in Food and Beverage Service Department and recommendation of how to handle the problem occurred. From the questioner with data analyzing technique of spearman rank gained correlation result 0,84, with determination coefficient 71% which means the management information system has 71% level of influence to decision making, meanwhile the rest of the result (29%) shows other factors, which also were related with the decision making other than management information system. To solve with the problem, it is recommended that X Resorts and Hotels decrease the level of information product error in management information used and fasten the delivery of provided information.
Overview Kepuasan Pelanggan: Studi Kasus Pelayanan Rijstaffel di Restoran Oasis Maria Pia Adiati; Agung Gita Subakti
Binus Business Review Vol. 6 No. 2 (2015): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v6i2.981

Abstract

Rijstaffel service is not common found in fine dining restaurant in Indonesia. Oasis Restaurant in Jalan Raden Saleh, Jakarta, is a restaurant that is consistent in serving rijstaffel menu. The objective of this research is to analyze the level of consumer satisfaction and service quality in rijstaffel service at Oasis Restaurant. Research used qualitative method with library research by analyzing the questionnaire distributed by Oasis on Mei 2013 with 21 respondents. The result is the indicators which got excellence point were service, ambience, value for money, food; and the indicator which got good point was home band and vocal group.
Analisis Mengenai Problematika yang Dihadapi Karyawan Wanita di Bidang Perhotelan Maria Pia Adiati
Binus Business Review Vol. 4 No. 1 (2013): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v4i1.1039

Abstract

Nowadays it is seen that women work in every line of work. This is also clearly seen in tourism industry and particularly in hotel industry. Many positions in hotel are held by women. These women have big participation in running the hotel industry while they have another task as a housewife while working. It is interested to analyze the problems faced by the women who work in the hotel since it relates to the nature of woman such has pregnant, to give birth, and to breast-feed the baby. The nature of woman must not be forgotten eventhough she is working and the hotel management should give attention to this nature since it relates to the daily hotel operational where the woman employee is involved in it. 
Co-Authors Agung Gita Subakti, Agung Gita Anwar Basalamah, Anwar Basri Rashid, Basri Cindy Sophia Dianka Wahyuningtias Farah Levyta Patricia Samantha Rachel Dyah Wiastuti Thalia Mizutani, Alexandra Tri Wiyana Wiastuti, Rachel Dyah Wiyana, Tri Yenti Yenti